Issues with Groups Photos

**Update: May 29th 3:50 PM PT – All Groups photos issues are resolved at this time. Thank you for your patience. **

**Update: May 29th 1:30 PM PT – The ability to upload photos has been restored (and the timing out issue resolved). We are still working to resolve the issue with the homepage photo.**

We are aware that some Groups users are experiencing issues with photos within their groups including:

  • A red X instead of a homepage photo
  • Inability to upload photos
  • Timing out when attempting to upload photos

We are working to identify the root cause of this issue and will fix it quickly as possible. I’ll post updates as I get them.

I am sorry for any inconvenience this may cause.

Jami
Groups Community Manager

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65 Responses to Issues with Groups Photos

  1. kelvin jacobs says:

    I can not see any photos or front page photo for any of my yahoo groups.I get a white square with red cross in corner.Thank you.

  2. Karl Fortner says:

    Upload photo’s (7) says completed successfully. homepage says 7 photo’s were added. album says there are 7 photo’s. Description shows for 7 photo’s all have X for photo except 2.

    When I click on the thumbnail to view displayed photo get message.

    HTTP Status 500 –
    type Exception report

    message
    description The server encountered an internal error () that prevented it from fulfilling this request.

    javax.servlet.jsp.JspException: javax.servlet.jsp.JspException: javax.servlet.jsp.JspException: javax.el.ELException: Error reading ‘url’ on type com.yahoo.groups.photodomain.common.data.ViewPhotoView

  3. Jan says:

    As of today, 7/29/08, our group cannot upload photos. I checked everything out and we have no restrictions on phtos. They don’t have to be approved and members still can’t upload. All four of us Moderator’s can do this. Not sure what’s wrong, but I can’t find the problem directly related to our group. Any tips?
    Thanks!
    Jan

  4. Sally Turner says:

    Some of my group are having problems uploading photos as well. I was wondering if it was the fact that they are not US based email addresses??

  5. John Burke says:

    I had trouble uploading photos went to paint on my computer and re sized them works fine now

  6. Fiona says:

    I’m really surprised to read that this has now been resolved. Our members haven’t been able to upload group photos for a year now. I have been requesting a fix for this since 2007 July.

    I appreciate Jami’s updates. But if all issues have now been resolved, why can’t our 171 members upload photos without getting a network error? We are based in the UK and Ireland, using various networks, all our photos are family-friendly, and I’ve taken the trouble to log the problem and respond to Yahoo with details.

    Someone needs to have the courtesy to let Jami know that all problems have not been resolved. I think we have been incredibly patient by staying with Yahoo for a year while they promised to fix the issue. I don’t think closing logged calls as resolved qualifies as a resolution. I do know that anyone who was enthusiastic about Groups is losing interest, and thinks that their mods don’t care about their Photo problem. I guess they don’t appreciate that we don’t care to bore them by posting monthly that nothing has changed, except for the fact that our loyalty and investment in Yahoo is slowly eroding along with our patience and credibility.

    How do you keep saying Yes, we know, we’re onto it? Month after month? Sigh.

  7. mabuhay.. let us celebrate life..

  8. excited to join.. i like to socialize and have fun..

  9. zaman shahed says:

    your group is very good & i want to join

    Thanks,

    zaman shahed

  10. Vipin says:

    images are small in mails and when we double click it doesn,t open. only a screen with namithas photo is opned

  11. jahanyar says:

    shad bashid

  12. jahanyar says:

    Dorood bar mehraneh moein azizam

    jahanyar az rasht

  13. rajan_roy22 says:

    JEEVAN KI DOR BANDHI HAI
    JEEVAN KE PAL SAJE HAI
    JEETE HAIN ROZ YAHAAN
    NAYI NAYI AASHAYEN HAIN
    MILTE HAIN ROZ NAYE HAALAT YAHAAN
    PAATE HAIN ROZ NAYE DARD YAHAAN
    KHILTE PHOOLON KI TARAHAA
    JAB HOTI HAI TAQDEER JAVAAN
    KHUL JAATI HAIN RAAHEN SABHI
    KOI PAA LETAA HAI MANZIL KO
    KOI KHO DETAA HAI RAAHON KO

    CHUP REHTE HAIN, KAHIN KOI KHAFA NA HO JAAYE
    HUMSE KAHIN KOI RUSWA NA HO JAAYE
    BADI MUSHKIL SE KOI APNA BANA HAI
    MILNE SE PAHLE HI KAHIN JUDAA NA HO JAYEww3

  14. rajan_roy22 says:

    JEEVAN KI DOR BANDHI HAI
    JEEVAN KE PAL SAJE HAI
    JEETE HAIN ROZ YAHAAN
    NAYI NAYI AASHAYEN HAIN
    MILTE HAIN ROZ NAYE HAALAT YAHAAN
    PAATE HAIN ROZ NAYE DARD YAHAAN
    KHILTE PHOOLON KI TARAHAA
    JAB HOTI HAI TAQDEER JAVAAN
    KHUL JAATI HAIN RAAHEN SABHI
    KOI PAA LETAA HAI MANZIL KO
    KOI KHO DETAA HAI RAAHON KO

    CHUP REHTE HAIN, KAHIN KOI KHAFA NA HO JAAYE
    HUMSE KAHIN KOI RUSWA NA HO JAAYE
    BADI MUSHKIL SE KOI APNA BANA HAI
    MILNE SE PAHLE HI KAHIN JUDAA NA HO JAYEw

  15. pmellb says:

    hi to evry bady