Related Groups Feature Test Results

I am sure you will all be happy to learn that we’ve completed the test phase of the Related Groups feature. This means that “Related Groups” are currently no longer appearing in the right hand column of Groups emails.

The results are in
As mentioned in the original post on this topic, we were testing a concept that we believed would address a concern we have heard from Groups users, members specifically, that while they love the groups they are currently members of, it’s often very difficult to discover other relevant groups that they might also be interested in joining. As Leonard mentioned in his update to my original post, our goal with this test was to learn whether the feature is useful for Yahoo! Groups users. If we found that the feature was useful, we would want to invest more into it. If we found that it was not useful, we would want to remove it or improve it. The results are in and we found that the members who received “Related Groups” in their group emails did indeed discover other relevant groups that they were interested in joining. As a matter of fact, the member uptake of this feature far surpassed our expectations (meaning that an overwhelming number of Groups members subscribed to new groups they learned about in their group emails).

What does that mean?
Well, this means that we’ve validated our belief that this would be a great way for Groups users to discover new groups. This also means that we’ll be investing more into this feature. Before you get upset, please hear me out, there were some other learnings that I wish to share as well.

As we’ve assured all along, we have been reading all of the comments, feedback, and suggestions you’ve shared with us here on the blog, on the Groups Suggestion Board, on the Moderator Central Message Boards, and in the various groups about Groups. We are full aware of the concerns some of you have and the last thing we want to do is implement a feature that is contrary to your group guidelines or that would cause any unnecessary disruption. We realize that so many of you have invested a great deal of time, energy, and a devotion to your groups and we are extremely grateful for that.

Based on your feedback, here are some things that we will be changing in the release of this feature (which won’t be for some time, and we’ll give you advance notice):

  • Provide a way for Groups owners and moderators opt out, allowing them to decide what will work for their group, or not
  • Reconsider what we call this feature
  • Further optimize how groups are selected to appear (attempt to make them more relevant)
  • Explore options to allow Groups owners and moderators more granular (detailed) control
  • Give you advance notice when we decide to re-launch this feature

Last but not least, the one thing I want to leave you with is that your constructive feedback is very valuable to us. While not everyone may agree, it is the responsibility of the Groups team to take the entire Groups community into consideration when thinking about new product features and solutions. This includes Groups owners and moderators as well as Groups members and in this case, we saw that group members found value in this feature based on the test results.

Thank you once again for your effort to share your thoughts with us!

Best,
Jami
Groups Community Manager

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114 Responses to Related Groups Feature Test Results

  1. Hosea says:

    As owner/moderator of a Yahoo group, I wish to up-date a person’s email address. I can go to my account, see members on the left side, click on that and view all the members and their email addresses, but see no place for editing. It is difficult to believe that an email address for a member could not be simply changed by the moderator. Please give me instructions.
    Hosea

  2. farmer says:

    Question
    I noticed when deleting posts from yahoo groups that while they are deleting from the message board itself and no longer show up by post number in the listing of messages, that when using ADVANCED SEARCH to search by user name or email address, the deleted posts are still displayed in the Advanced search as if they were not deleted.
    Why is this? and how can you get posts you delete by their post number on the message board to also delete from the Advanced search listing. Thank you

  3. Steve says:

    I first have to say that I appreciate the opportunity to post comments in this forum. It’s also good to see Jami’s posts on the matter.

    That said, this is ridiculous. Yahoo, while providing a feature that some people find desirable, has released this feature while at the same time showing absolutely no consideration for those of us who find it intrusive, and not to put too fine a point on it, Spam. As the old saying goes, this is no way to run an airline.

    A professional way to do this would have been to release this feature as an opt in, rather than an opt out, or to release the feature after having had the foresight to, oh…I dunno…actually release it with the mechanism for opting out already in place. As it is, I’ve posted on the message board, scrolled through this blog, and I still see no way to get the Spam that Yahoo itself is currently attaching to the postings in my group. Given that fact, I’d appreciate hearing from Jami or someone else with Yahoo when we might have such a mechanism. If none is to be forthcoming for a while, then I’d suggest that Yahoo disable the Related Groups “feature” until that mechanism is in place. I refuse to believe that this can be that difficult a thing.

  4. JD says:

    Can’t take the spam any longer. I started a group for a common calendar to share and within hours started to receive spam. I won’t bother trying to use the group as intend because its classless and basically unworkable. What can be done. I’ve tried all the settings.

    All and all, yahoo has been unable to manage spam for it users and the pay for protection model doesn’t work and never will. One very big reason Yahoo is under fire to be sold. They have missed one of the biggest white elephants in the middle of the room in internet history with its customers moving over to google. MS is no better at spam but remember its about eyeballs and a finite amount of time each day.

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  6. Terri says:

    I want to thank you Jami for the feedback on the “related links” and for the action that will be taken to make it a choice for group owners. I am never against progress but I do like to have “options” for what makes my particular groups run well.

    Thank you for not letting our voices get lost and taking into consideration what we needed.

    I would like to ask if there is an option to not have Yahoo send out Automated greeting posts to new members? I have “posts/files” that go out automatically to my members that are clear on the rules and how the group runs. This post is rather generic and really doesnt apply and will become “junk mail” to my new members. My automated posts/files are specific to my members and group.

    Can this be shut down?

  7. Karen says:

    I’m sorry, I get it now. It’s an new updated HTML or whatever you call it automatic letter that confirms someone has joined the group, that the mods had never seen. I just thought from the wording that it sounded like there were changes made or being made to groups.

  8. Chrissy says:

    Paul,yes groups are free but we built the group and chose what it is about.
    We have every right to complain.

    “You choose when and how to stay in touch,* You choose when and how to stay in touch,
    Quickly scan new postings and browse detailed message archives,and
    Plus enjoy many more ways to show and tell – 24/7″

    Oh man that has me worried.

  9. Mims says:

    Karen and GH, I don’t understand why Yahoo signs the names of mods who had nothing to do with writing that. Doesn’t seem very fair, does it? Is this the forthcoming new YG team willing to talk to us before doing something?

  10. gh says:

    Paul,

    I don’t consider it complaining. However if we want Facebook/myspace or grouply we’ll go to them. The reason I’m on yahoo groups is because I have no interest in social networking. If they want to do that why not do as a separate service and not mess with groups. Up to now they’ve been the best. If they change over to social networking they’ll lose a lot of people. I don’t think that’s what they want. Why just try to copy what others are doing. They have a unique product right now if they leave it alone.

  11. gh says:

    Karen,
    I saw that on one of my groups as well, all with a green background. It was awful.
    Since the mods didn’t send that why is Yahoo sending it like we did?

  12. Karen says:

    Hey gang, here’s what Yahoo is sending out, supposedly in the name of mods, when someone joins a group and I figured you should know the latest, and no, the group doesn’t share calendars nor did the mods write this, and no, gosh, mods were not notified of this new lovely. I blanked out the name of the group with XXX:

    Welcome to the XXX group at Yahoo! Groups.

    You’re set to connect with your group, so drop by soon.
    Be sure to check out all the simple (and free) ways to
    communicate, share, and discover:

    * You choose when and how to stay in touch
    * Swap photos, files, polls, calendars, links, and more with members
    * Quickly scan new postings and browse detailed message archives
    * Plus enjoy many more ways to show and tell – 24/7

    So get started. Visit XXX now.

    Regards,
    Moderator
    XXX

  13. Laci says:

    Some indeed do pay and use Yahoo as their ISP browser through AT&T and/or on their own. Some also pay to belong to All Stars or whatever they are calling it this month. And with paying having their nicks banned for no reason till 2021. (Many of our members) One owner had his nick banned from running a prayer during a memorial for a deceased member. (2021) So some (many) do pay .I feel they indeed do have the right to complain. They are paying for a limited service no matter how it is chalked up in a group or out.

  14. great change , i looked at the original post on this topic, looks good

    thanks

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