Category Archives: Bugs

What and why of Error 999

Some of our users have reported getting an error page while adding members to their groups with error code 999.This post is to clarify what causes error 999 and why users are seeing it recently. This error page is invoked … Continue reading

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Posted in Bugs | Tagged , , | 2 Comments

Moderator feature : Pending messages and subscription expiry bug fixed

We’ve been  getting a lot of valuable feedback from our users and we welcome it! One of the issues that moderators had reported was that the messages and subscription expiry system was not working correctly for some groups. This caused  … Continue reading

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Posted in Bugs, Moderator | Comments Off

Delayed Messages

Hi everyone, Because of a problem related to a fix last week, one of the servers, was still accepting messages (but not sending them out). As a consequence, approximately 7% of messages that entered Groups last week were never actually … Continue reading

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Bug Update (7/8/2009)

Update (7/9 4:30 pm PDT;  11:30 pm GMT): Pending notifications and email commands should now be going working normally again (although unlike messages these notifications and commands are not queued, so ones that did not go out during that period … Continue reading

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Posted in Bugs, General, Message Search | Tagged , , , , , | 48 Comments

Bug Updates

Update (7/3 12:30 pm PDT; 7:30 pm GMT): The problem has been fully resolved. Logs should now be functioning normally. Update (7/2 9:30 am PDT; 4:30 pm GMT): Further good news on the logs. We’re now only about 24 hour … Continue reading

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Posted in Bugs, General, Message Search | Tagged , , , , | 24 Comments

Bug Update

UPDATE ON MESSAGE SEARCH (6/8 3:00 pm PDT/11:00 pm GMT): The good news is that the new message search is working correctly on one of our new production search servers. The bad news is that it’s not yet working correctly … Continue reading

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Posted in Bugs, General, Message Search | Tagged , , , , , , , | 94 Comments