Greetings from Layla

Hello everyone on Yahoo! Groups:

I’m Layla, the new community manager for Yahoo! Groups, Answers, and Delicious. As a longtime Groups member, owner, and moderator, I’m thrilled that I can be the liaison between this great community and Yahoo!.

Do you have comments, critiques, or suggestions? We want to hear them! Post your ideas on how to improve Yahoo! Groups on our Yahoo! Groups Suggestion Board. I promise to review each suggestion.

In upcoming blog posts, I’ll also ask for specific feedback. Of course, Yahoo! reserves the right to edit or delete comments and suggestions on this blog or the suggestion board. We review comments and posts to make sure they’re relevant and on topic. I’ll check several times daily, so please don’t resubmit if your comment doesn’t appear immediately. Currently, I can post only in English, but you are welcome to post comments in Spanish and French as well.

To make sure that this community is a safe and encouraging place for everyone, please follow the Yahoo! Groups Guidelines while participating on our blog or suggestion board.

If you have support issues, I would like to remind you to visit Customer Care.

Another great resource you might not know about is Yahoo! Answers, where we have a category just for Groups. You can post Groups-related questions and get answers within minutes from our passionate Answers community.

Thank you for your support throughout the past decade. I know Yahoo! Groups has faced challenges, and yet you have remained a faithful and encouraging community. I can promise you this: Positive things are coming our way, and your constructive feedback will be critical in the upcoming months. So sit back, fasten your seat belts, and type away those awesome suggestions.

Layla

Share
This entry was posted in General. Bookmark the permalink.

46 Responses to Greetings from Layla

  1. Sreenadh OG says:

    Dear All,
    We put a notice on our group home page which reads -
    Important:
    =========
    * Due to yahoo problem many mails posted using ‘web reply’ are getting bounced! So please reply using your personal email boxes (such as yahoo mail), till this yahoo problem gets resolved.

    What else to do! :(
    Thanks,
    Sreenadh
    (Moderator of Ancient_Indian_Astrology Yahoo group)

  2. ET says:

    Delays at /caravansarai/ of between 15 minutes and 48 hours, and the order of messages is also shuffled, messing with group dynamics.

    We have a complementary group at Facebook and those who still have access can always fall back on an old usenet newsgroup.

  3. Lisa says:

    For many groups it is over 50 hours with no posts or one post then several lost.

  4. Russ Smith says:

    Now approaching 24 (TWENTY-FOUR) hours delay in posting! We might as well shut down our groups if we can’t post in them…

  5. Chris says:

    Yesterday it took a message 15 hours to get posted. Something I posted earlier today STILL hasn’t come through. How long will it be until it is fixed? We CAN’T run the groups if no messages are coming through.

  6. do you trace source code to find problem links ?
    do you write a menu driven style ?

  7. abn_alrafdeen says:

    السلام عليكم تحياتي لكم

  8. Stephanie Hunt-Crowley says:

    Any chance of getting an update from YGroups as to how long the message delay problem is likely to last? Checking in at the EmailListManagers group it seems to a system wide problem

  9. ruthie says:

    no messages coming thru our group since last night…info please… name of group: teaneckshuls

  10. W. FAris says:

    Congratulations Layla and you will be a great person to be added to the groups staff.
    please tell our deepest thanks for yahoo staff for keeping these group to help us make our life better
    my group has been a new hope for many people and a new start for others.
    i want to say that i read Yahoo! Groups Guidelines and i read it over and over to make sure that i don’t use the group in the wrong way.
    best regards
    W. Faris

  11. Lisa says:

    Can we get one page that can be a go to place when problems arise on your group sites.

    Not a Yahoo Answers, or a Group Page , Blog or whatever…just a FAQ page that can be updated so groups can know what is going on.

    Today, we have had 2 hour plus delays, I have visited all of these sites to get someone to help, including Customer Care several times…

    Still there is no info on what is going on,,,,

    Goggle has a known issue page right out side of your groups Dashboard so moderators know what issues to look out for.
    .
    Yahoo could scroll info through the prompt on most homepages so everyone could adjust their posts or workload according to the problems at hand.

    Just tired of chasing info… it should be easier.

  12. reza says:

    Hi Everyone
    it`s a very good opportunity to get friend and share to enjoy whatever which is possible.

    regards
    reza

  13. ted smith says:

    I was hoping to become a member of this group to see if I fit
    as I find the involvements of divine Science of MBE is not
    readily accepted by my close friends and members. It could
    be I’m off base, and I would like to see if you can help me to
    get back in line, or find support for the growth to God that
    has seemed to develop through my studys and assistance of
    MBE. Thx. Ted

  14. ted smith says:

    comments are listed above. thx Ted

  15. ted smith says:

    Hi; I was hoping to become a member of this group to seeif I fit,
    as I find the involvement with the divine Science of MBE is not
    readily accepted by my close members; it could be I’m off base,
    and would like to try to see if you can help me, or if I’m beyond.
    The easiest way to reach me, other than on Yahoo is ted.smith@
    earthlink.net. If I don’t fit the perimitors for this group, please
    let me know, and i will stop bothering you. Thx Ted

  16. ahoora says:

    با سلام.می خوام عضو بشم.

  17. Jean says:

    I am opening a publishing company and need writers. How might I go about asking for writers (who may be interested) in your group? My best, Jean

  18. Georgia says:

    How long does it take to get aproved by the group I put in a request about two weeks ago and have not heard anything.
    Thanks Georgia

  19. agalya says:

    I think ,I’ll get more friends from this group.

    thank you.

  20. Mata says:

    I’m looking to join the group Al-Fatiha. Are there any members in Dallas Texas? How can I join and what does the group do?
    Mata

  21. john traino says:

    It has been several days since I`ve last received a post.

  22. dada says:

    Hi layla
    man mikhastam ye duste interneti pida konam to baman dust mishi?

  23. شاهین says:

    hame bian ozv shan

  24. Richard La Flame says:

    I own and or moderate a number of groups. I would like to know why a very large number of our Members with AOL E-mail Addresses are bouncing or being refused by their AOL E-mail Servers.

    Thank You.

    Richard F. La Flame

  25. jay vinton says:

    hello layla,

    i can only very discouragedly point out that it has been almost a year and a half now that the message search function has been mostly broken. :-(

  26. Hey i just join the group i hope i get to network with a lot of you guys

  27. Welcome aboard from this side of the pond!

    ODAT! Hi Keith, Curly, Eugene and anyone else from Charing Cross.

  28. OLU says:

    IF I HAD SAID SO BEFORE AND STILL SAYING IT NOW, IT MEAN MY COMPLAINT HASN’T BEEN ATTENDED TO.
    KINDLY DO SOMETHING ABOUT IT.I DO ENJOYED YOUR MESSAGES A LOT.

  29. Rajesh Kumar says:

    Hi!
    We are having three different yahoo group. Is it possible to create a new yahoo group so that any mail send to that yahoo group is distributed to all three yahoo group?
    Also only the members of these groups should be able to post and no one else should be able to post to this new group.

  30. OLU says:

    I JUST WANT TO COMMEND AND APPRECIATE YOU FOR THE GREAT WORK YOU ARE DOING.
    BUT ITS BEEN A LONG TIME THAT I RECEIVED A MESSAGE FROM YOU, I MEAN FRIEND_WE
    THANK YOU.

  31. David E.Eisner says:

    Morning Layla, I emailed Even Glass after speaking with Eric Bond of the Voice newspapers. He suggested I join the group to advertise the concert our non-profit is running on Saturday, August 21st at The Performing Arts Center over at Montgomery College Takoma Park Campus. (Hopefully, you have noticed the marquee) It is the fabulous duo, Vienna Teng and Alex Wong. The link is http://www.imtfolk.org for info,etc. What is the best way to get the info to your group? Lemme know, Thanks for your hard work on this group, David

  32. Welcome Layla

    What exactly we do here? Ask questions and you gives us the answers.

  33. Layla says:

    Hi Everyone: Thanks for the warm welcome. I am so excited to be here.

    @Santosh Thanks for the warm welcome. Unfortunately at this point you cannot control the time you receive the Daily Digest. As for your other questions, I don’t really know what CRFL stands for, I am not very technical, but I would recommend you send your question to Groups About Groups and you might be able to find some good solutions http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/starting/ideas-01.html

    & Sue Pollock: I checked with Customer Care for you, and I am afraid I have bad news. The issues you mentioned are indeed amongst the list of known issues and our Product team is working on them, however given the list of other priorities– it would be a while before they are fixed. —at this point I would recommend you write to Groups about Groups about it and someone might be able to send you some useful suggestions: http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/starting/ideas-01.html

    @ Keylly Barron: I am not sure what you mean by cascading messages, but I wanted to make sure you are aware that you have the option to view your messages by topic? Simply go to your home screen, click on messages, then next to Messages: Simplify | Expand click on (Group by Topic)

    @ Don Moon: Customer care can easily take care of this issue with you. Simply contact them with your group name and explain the situation, if they are unable to help ping me here and I’ll follow up for you

    @ Tom P: I have followed up with Customer Care for you and your groups should be back in business, let me know if this is not the case

    @ Mohammad: سلام، شما دوست دارید کدوم گروه را عضو بشوید؟

    @Xenops When I do the search I come across this: http://fr.groups.yahoo.com/group/newsletterguillemot/
    Is this your group? If not, I would suggest you contact Customer Care with your issue: http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/starting/ideas-01.html

  34. reza says:

    I am Reza. I have a Yahoo group
    My Yahoo Group settings to send other people to access limited email and I just got something that I’m only director I can do email. But recently a group of people makes me disturbing advertising and e-mail with my name to Myfrsth Every day our group .. I change my password and you Aymylm Tnzynat part time as a manager name only email sender is, but I do not know how to e-mail message gives me. This site also addresses her by members of the vase I Myfrsth email. http://www.gitahost.com/gitaadssystem/
    . I’m grateful someone Aymylm a putty-mail address Bznh and someone who can help me please .. please help

  35. Xenops says:

    Why can’t I do a search within a group? For example, If I search for “Guillemot” in the EBB (Birding) Group, I get ads and other web sites unrelated to EBB.

  36. MOHAMMAD says:

    با سلام مي خواهم عضو شوم

  37. Tom P says:

    I would like to see additional communication. Removal of groups with no explanation to the group owners is unacceptable. An open source project has two of our support groups deleted recently, so far without explanation from Yahoo.

    The issue has been reported, and escalated, and while Yahoo committed in the support e-mail a response within 24 hours of that escalation, it took more than two days to get a canned “we can do anything we want” answer. (see KMM111721559V8336L0KM)

    Why was there no communication to the group admins? These were important support forums for our project. Do you believe unexplained removal (no contact to any of the group admins) is appropriate? Why should any open source project trust Yahoo at this point, given the ability to destroy the entire project history without explanation?

  38. Don Moon says:

    Layla, glad you are here. I have been struggling with changing the listing type of our group. Yahoo has it listed as adult content. It is not. We are a group of boat owners that restrict our conversation to boating topics. When originally formed we were listed under recreation and boating. What changed this. Hope you can help.

    Thanks,

    Don

  39. SAEED says:

    JOIN IN YOUR GROUP

  40. Kelly Barron says:

    I’m wondering why the forum conversations aren’t cascaded instead of each post & reply being a separate listing? Most forums cascade replies under the original posting so we don’t have to hunt for replies to certain posts.

  41. Rhonda says:

    Hi Layla and welcome…I hope everything goes smoothly for you being the new community manager.I am not going to bombard you with gripes at this time LOL…I just want to wish you all the best :) Rhonda

  42. Sue Pollock says:

    Hi Layla and welcome….you will be a welcome relief for many of us in the way of prompt answers. My group is bombarded with what I refer to as alien characters. Most of my members use the fully featured email from the group and as such, regardless of the font we use, we end up with small, unidentifiable characters in many of our messages. I have contacted Yahoo Customer Care numerous times and their last response was it was OUR issue to fix, unless we switched to plain text messages. By alien characters, many of the fonts are transposed to what appears to be a webding font, and they make the messages extremely hard to read. If you could provide an answer or desirable work-around for this issue, that would be fantastic. As we were told my Yahoo, it had to do with each member’s HTML encoder embedded in the email program. Thanks for any help you can offer as I’m sure we’re not the only group experiencing these little things.

  43. Santosh says:

    Dear Layla,
    A warm welcome to you.

    When I received that spam from moderator central, I
    thought yahoogroups had been hacked. Thanks for
    immediately informing us.

    We have always had ‘moderated mail setting for all
    the members & moderators of our group. Being
    a group of the A.A. fellowship, we have a set of
    rotating moderators. We have had ‘flaming’ in the
    past. This prompted us to have moderated messages.

    We have opted for Plain Text mode and do not allow
    file attachments. But I notice that in the text files,
    all “extra” spaces to the left of the CRLF, are getting
    reduced to a single space. Thus we cannot have new
    paragraphs, starting with a few blank spaces on the
    left. Is it possible for us to change the font & right
    margin of the Text file ?

    How do I change the ‘time of delivery’ of the Daily Digest ?

    I am glad that you have begun, your new assignment, by
    direct contact with the users.

    H?ave a Great Day