Missing Groups Restored
In an effort to tackle spammers, we’ve deleted millions of spam groups in the last few weeks. Unfortunately, because of a bug, on Monday morning thousands of recently created legitimate groups were deleted along with the spam groups.
All of these groups have been restored and should now be accessible. Thank you for your patience while we sorted out the issue and restored your groups.
If you are able to access your group (by using the URL) but do not see it on your “My Groups” page, try running the membership wizard (instructions can be found here) to add it to your “My Groups” page.
However, if you are still having problems finding your groups or are experiencing any other issues, please contact Customer Care for help:
http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html
Melissa Daniels
Yahoo! Community Manager
Terry said,
September 8, 2009 @ 6:59 am
Thanks Melissa for the update and confirmation
that it was a bug that caused these sudden deletions.
I lost 2 groups, one of which reappeared today, only
just discovered it was back ,after reading a message
in a moderators group and found another owner’s
group was back or not actually gone, just hidden.
My other group,does not appear to be back,but I
recreated that one ,with a slightly different url as it
was only a couple of hours old .
Spammers are very annoying .
P.S. others still missing groups.might like to browse their my
groups index or search for their groups as mine still appeared
in the index ,but were not clickable .
Isobael said,
September 8, 2009 @ 7:09 am
Nope. Mine have not been restored, either by link or in my groups.
terri said,
September 8, 2009 @ 7:39 am
Mine is not up yet either.
http://groups.yahoo.com/group/NYAdvocacy
Jerry said,
September 8, 2009 @ 7:39 am
my group has not been restored as of this post
Andre said,
September 8, 2009 @ 7:45 am
Our group (RenewYourMind) is not restored as of this post. I’ve submitted a tech request (assuming this is the proper protocol) but I noted I was able to search for & find my group… It’s just that the links go nowhere? Can this group still be restored or will we have to start anew?
Melissa Daniels said,
September 8, 2009 @ 8:33 am
@Terri,
Your group has been restored– your link is active and directs me/users straight to your group homepage.
-Melissa
Melissa Daniels said,
September 8, 2009 @ 8:34 am
@Andre,
Group is live again– try now.
-Melissa
Renee said,
September 8, 2009 @ 9:08 am
My group has not been restored: http://groups.yahoo.com/group/fallmysteryshawl09
Melissa Daniels said,
September 8, 2009 @ 10:17 am
@Renee,
You should be able to access your group now.
-Melissa
Amy said,
September 8, 2009 @ 11:07 am
My group is searchable, but still not clickable:
http://groups.yahoo.com/group/FriendsofTMZ/
Thanks for your help!
Ana Iriarte said,
September 8, 2009 @ 11:41 am
My group has not been restored
http://groups.yahoo.com/group/Sevillecommittee09
Thanks!
Melissa Daniels said,
September 8, 2009 @ 11:48 am
@Amy & @Ana,
Both groups have been restored. If they’re not on your “My Groups” page, please run the membership wizard (instructions in the post above).
-Melissa
DL said,
September 8, 2009 @ 12:10 pm
Hi Melissa, pls help restore my group. i can search it up but it is still not up yet. Many thanks!
DL said,
September 8, 2009 @ 12:21 pm
anw, my group name is 30thscmc
http://groups.yahoo.com/group/30thscmc
Susie said,
September 8, 2009 @ 12:40 pm
My group still hasn’t been restored.
Janneke said,
September 8, 2009 @ 1:09 pm
My group has not been restored:
http://groups.yahoo.com/group/afscheidflash
Thank you!!
Doria said,
September 8, 2009 @ 1:46 pm
My group has not been restored.
Thanks
Melissa Daniels said,
September 8, 2009 @ 2:40 pm
@DL @Janneke @Susie @Doria,
All of your groups should now be accessible.
-Melissa
Teresa said,
September 8, 2009 @ 2:53 pm
Hi Melissa,
My group (friendsofjudieblewitt) still has not been restored.
-Thank you
Christine said,
September 8, 2009 @ 3:16 pm
My groups are there, but there are no recent posts (which is unusual). Were posts lost in this process?
Thanks!
Claire said,
September 8, 2009 @ 5:51 pm
New members are not showing up (again…July 2009 bug). Members since 31 Aug 09 are not showing in the list.
RepDB Bug Affecting Big GroupsJuly 20, 2009 at 10:54 am · Filed under General
Update 8/6/09 7:00 pm PDT; 2:00 am GMT (8/7): The RepDB problem has been fully resolved and the system is again functioning normally for all groups on all four database clusters. We appreciate the patience people showed as we worked through this issue.
(Note: If you are still seeing problems in your groups, they have another cause. Please contact Customer Care so that we can investigate.)
Christine said,
September 8, 2009 @ 6:07 pm
BUT — my question was not answered — were any posts lost in the process? It is quite unusual for my group to have no posts in two days…
Mord said,
September 9, 2009 @ 1:59 am
My group at http://games.groups.yahoo.com/group/tanelorn_of_aardwolf/ is viewable from the website but it’s still not listed in mygroups. Trying to use the membership wizard fails to add it. I’m not missing any email addresses to add.
Iris said,
September 9, 2009 @ 8:12 am
My group named hcshn-support at http://groups.yahoo.com/group/hcshn-support has not yet been restored.
Melissa Daniels said,
September 9, 2009 @ 9:03 am
@Iris,
Your group is active.
-Melissa
Melissa Daniels said,
September 9, 2009 @ 12:34 pm
@Christine,
If your members tried to post whilst your group was missing, then yes, these messages will not show.
-Melissa
Christine said,
September 9, 2009 @ 5:19 pm
Thanks, I’ll let them know.
Richard King said,
September 10, 2009 @ 9:27 am
I set up a group about 2 weeks ago…. Everything was fine… over the labor day weekend I went to my group only to find that it was deleted… I questioned Yahoo and the gave me a bunch of BULL that it was offensive… I sure would like to know what a group about select kit cars Zipper Lakesters was offensive…. Obviously Yahoo isnt going to help me resolve the issue… So yesterday I set up another group very similar… Everything looked fine until I tried to post a message on the message board… and nothing shows up…. I get the message sent to my email but I can read any posted message on the actual club message board….. Im not inexperienced…. this is my 5th group and have been dealing with YAHOO GROUPS for over 10 years……..
DISGUSTED with this service…….
Melissa Daniels said,
September 10, 2009 @ 11:12 am
@Richard King,
Your group has been restored– this was part of the bug and was accidentally restricted/deleted. All should be back to normal now.
-Melissa
Carole said,
September 12, 2009 @ 6:15 am
My group hasn’t disappeared, it’s just missing some important services. The Management page shows no activity data available, which means I’m not able to search membership records when considering new applicants. Our home page also shows no new activity in the past seven days, which is clearly incorrect as they are on the most recent messages page itself. Not sure if this is related to the groups difficulties. Any news on the upgrading of our search engine??
Cinthia said,
September 12, 2009 @ 1:33 pm
Carole, I am experiencing a similar difficulty with my group (and it is not even a group in English, but in Spanish).
The group’s main page says there has been no activity within 7 days, and tough we have been not very active in the past weeks, there have been a few messages including 6 within the past few weeks. I have also tried to sent messages to my group either by e-mail and directly from the web and the messages do not appear and if I try to reply to any group’s messages from the web I receive a reply that there is an error because the message can not be accessed.
So, Tech Support, please help to solve this issue and soon!
Jerome said,
September 12, 2009 @ 2:06 pm
No one in my group (da_lockerroom) is able to send or receive messages. Logged into the group and none of the messages being sent are being posted to the group. What is going on?
David McKinon said,
September 12, 2009 @ 2:44 pm
Why can’t I access pending messages?
Karen said,
September 12, 2009 @ 3:38 pm
Another strange phenomenon:
Sometimes I am logged in, but when I go to the HOME page on one of the groups that is having a problem, I see the JOIN THIS GROUP option. When I check the upper left corner, it does show my name (ie, I am indeed logged in). When I refresh, it recognizes me as a group member and owner/moderator.
Xan said,
September 13, 2009 @ 6:32 am
I was trying to access my group, but I was unable to do that. Surfing, I´ve got this cache page, but the group is missing. I am the owner, and the people is lost. Can you please try to restore this group ASAP?
Thanks
sprite said,
September 13, 2009 @ 12:31 pm
I still cannot read messages from my group. (Taken In Hand) It would seem that my group has not been restored.
Val Bucknall said,
September 13, 2009 @ 1:21 pm
The Buteyko support group does not seem to be working. Not messages have been received today or yesterday. Sat 12th Sept or Sun 13th Sept
Tim said,
September 13, 2009 @ 2:29 pm
I created a group a few days ago. Sometimes, the group url brings up the group – and sometimes, it does not. This is true on different computers, with different browsers, and at various times over the last three days.
I invited one member to join, and another person got the group URL to bring up the Join page, and joined, after hitting Refresh on her browser a few times. She successfully posted one message.But, all three of us continued to have the “intermittent” experience with the group – it seemed to exist – and not. We called it “the incredible winking group”.
Today, just now, I can bring up the group URL, but selecting certain functions in Management gets me a Group Not Found message. Hitting F5 on the browser, or backing up and trying the same function again in a minute or so, sometimes brings up the function, but usually not.
I am afraid to continue building the group until all functions work reliably.
mk said,
September 14, 2009 @ 12:00 pm
Well, thank you for fixing things for yahoo groups. My group and other groups are working better.
I have a userability question.
what is going to happen to yahoo group applications
It seems like no one around yahoo has any answers. I guess because they are in development, you can not make the group applications public to the internet, not just within yahoo. But, that would be cool.
with yql, pipes, search monkey, etc.applications if their view settings could be made open to the internet could awaken strengthen groups. I like that applications can be private within the group, or private to the group or public. But, it would be cool to apply yql on yahoo groups. Many groups are very specific or cater to a unique taste that needs specific applications
Kicka said,
September 14, 2009 @ 4:50 pm
I can’t remember all my URLS, I had a mess of them. NONE of my groups have been restored, and neither has my profile. I can’t even go into my own profile, whats up with that?
Melissa Daniels said,
September 14, 2009 @ 4:58 pm
@Kicka,
Please report this issue to customer care as this problem has been resolved for all group owners. You can reach them by filling out this form: http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/general.html
-Melissa
hendra said,
September 15, 2009 @ 10:05 pm
Hi Mellisa, I’ve lost my groups too, please restored my groups http://groups.yahoo.com/group/cumils/, I try membership wizard, but they said ‘ No Memberships Found!”, please help.
thanks
Susann said,
September 17, 2009 @ 12:13 pm
All of my groups now show no new activity. But there has been new messages. When will this issue be fixed?
Lia said,
September 17, 2009 @ 2:25 pm
Preferred emial used for freecycle is liavoutourides@hotmail.co.uk
Hi,
I joined 2 London, UK groups in early July; FreecycleBarnet and Enfield_Freecycle. Up until a week or so ago all was fine. Then I discovered a virus (trojan) on my laptop and have been dealing with that, as such my online activity has been limited. Might I add, this is the first time I’ve experienced a virus like this after countless years of using the internet.
I’ve continued to recieve Barnet daily digests during this time, but due to refraining from being online, I’ve only read the digest in my email rather than through my groups. I’ve since sorted out my virus problem (an arduous task) and noticed that I hadn’t recieved any daily digests regarding Enfield, nor have I had any emails in my Yahoo mail.
Having just tried and failed a number of times to rejoin/locate Enfield_freecycle, It now shows as a group when I go to my groups, But I’m still being told I am locked out and need to rejoin.
Both groups show ‘no activity’, although when clicked on I can go to the messages for barnet.
I must ask this as it is a concern, (especially with my recent virus), given the cause of the current problem with yahoo groups is a virus, couldn’t this virus be passed on to us, the users who are viewing, sending and possibly recieving mail through it?
Good luck with sorting this out
Lia
Kirk said,
September 18, 2009 @ 1:02 pm
Whats up with the Photos on Yahoo Groups lately?
Ive had problems trying to upload family photos, in both ways (the basic upload – where it says ‘Document Cant Be Found’ and advanced, where icon for viewing uploaded photos never appears).
I would appreciate official guidance on this problem.
ravinder gandhi said,
September 22, 2009 @ 1:52 am
please help my group is not working
http://in.groups.yahoo.com/group/sweetcrazyboy
it has 212000 + members
Susan Flag said,
September 28, 2009 @ 8:43 am
Around 17 of my yahoo groups were hacked using one of our group owners email id that was hacked. Myself and all moderators were removed from groups on August 13, 2009. I have sent 17 or 18 messages to Yahoo with nothing more than an automated response. Please help. The person stole the id michaeljamesproductions@yahoo.com and having ownership privledges stole all the groups and removed/banned all owners and moderators.
thank you!
ivy said,
September 30, 2009 @ 9:58 pm
thank you all!!!!!!!!!!!!
Sukiyanto said,
October 1, 2009 @ 8:34 am
Mine is not up yet either.
http://groups.yahoo.com/group/koleksi-artikel-renungan-rohani
srihari_chanda said,
October 2, 2009 @ 5:38 am
good &prethy images
Harry said,
October 4, 2009 @ 1:05 pm
My group is gone and I let yahoo know haven’t heard anything. I suspect I was hacked and my group was deleted.
Mine is not up yet either.
Harry said,
October 4, 2009 @ 1:06 pm
Mine is not up yet either
http://groups.yahoo.com/group/PennyLovers
Neveth said,
October 5, 2009 @ 11:12 am
hi
i cant find my group…. pls help !
http://groups.yahoo.com/group/snr_vlsi2010
I try membership wizard, but they said ‘ No Memberships Found!”, please help.
thanks…
Alaric said,
October 5, 2009 @ 11:00 pm
Our group just gone yesterday and got this message:
“Group Not Found
There is no group called dx1prs. Please make sure you typed the web address correctly. If you have done so, the group may no longer exist.
You may also search or browse for groups on the Yahoo! Groups Home Page”.
I already emailed CS but no response yet.
Here’s the URL: http://groups.yahoo.com/group/dx1prs/
Hope you can help us.
Thank you
Jack Co said,
October 6, 2009 @ 2:56 am
mine is not up yet
http://groups.yahoo.com/group/joy_ride1969/
Jack Co said,
October 6, 2009 @ 2:58 am
mine is not up yet also. please check. Thanks.
http://groups.yahoo.com/group/joy_ride1969/
Nan Johnson said,
October 7, 2009 @ 1:15 pm
“My Groups” seem to no longer exist on My Yahoo Page. I was a member of probably 10-15 groups. I used your “groups wizard” and it found nothing. How can I access the groups that I am a member of? I don’t even know the names of all of them.
Help!
Nan
maria said,
October 19, 2009 @ 9:08 pm
please help, I can’t see ” my yahoogroups ” for more 2 weeks. I was a member of 5 groups.
thank you
Maria
Harry said,
November 18, 2009 @ 1:09 pm
Okay this is the second time this happens in the last few months whats going on? My group is gona AGAIN!
When I go to;
http://groups.yahoo.com/group/PennyLovers
I get this;
Group Not Found
There is no group called PennyLovers. Please make sure you typed the web address correctly. If you have done so, the group may no longer exist.
Melissa Daniels said,
November 18, 2009 @ 3:36 pm
@Harry,
Your group has been restored.
-Melissa