UPDATE: This issue has been resolved. Thanks for your patience!

We’ve received several reports of groups failing to show updates within the group header. This issue only impacts the header/activity summary within a group– message delivery and activity is not impacted by this issue.

We’re aware of this issue and are currently working to fix it as soon as possible. We’ll keep you updated as soon as we know more.

If you’re experiencing an issue other than this, please be sure to report the problem to Customer Care: http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/general.html

Thanks for your patience!

-Melissa

UPDATE– September 14, 2009 @ 3pm PT: We believe we have found the root of this problem and have fixed the issue. However, if you are still seeing this issue please leave a comment below and/or email me directly at yahoogroups[at] yahoo-inc[dot] com. In the email, please include your browser and operating system information (what version, etc.) so we can better diagnose the problem. Thanks!

Several of you have reported that when visiting your groups, you’re repeatedly asked to enter your password in order for you to proceed. While this is the expected behavior if you haven’t logged in two weeks, or, are attempting to add users to your group, this should not be happening when you’re simply trying to access a group or post a message through the web.

We are currently investigating this issue, but believe that users who recently upgraded to the newest version of Firefox (3.5.2 or 3.5.3) are impacted by this problem. Additionally, users of IE 7 and 8 are also reporting problems. We are currently investigating the issue for all browsers and are working to resolve the problem as soon as possible.

Until the issue is resolved, we suggest using a different browser for the time-being (some users have reported stability when using alternate browsers). Or, you may participate in your groups by posting messages via email.

If you are experiencing other issues (member lists not updating, etc.) please also contact Customer Care as that is likely a separate problem.

Customer Care: http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/general.html

We’ll be sure to update you all here as soon as we have more information and/or the issue is resolved. Thanks for your patience!

Melissa Daniels
Yahoo! Community Manager

In an effort to tackle spammers, we’ve deleted millions of spam groups in the last few weeks. Unfortunately, because of a bug, on Monday morning thousands of recently created legitimate groups were deleted along with the spam groups.

All of these groups have been restored and should now be accessible.  Thank you for your patience while we sorted out the issue and restored your groups.

If you are able to access your group (by using the URL) but do not see it on your “My Groups” page, try running the membership wizard (instructions can be found here) to add it to your “My Groups” page.

However, if you are still having problems finding your groups or are experiencing any other issues, please contact Customer Care for help:
http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html

Melissa Daniels
Yahoo! Community Manager