Archive for August, 2009

Changes to the Yahoo! header

The next time you visit http://groups.yahoo.com or your group’s home page you might notice that things look a little different. Starting today, all of the properties across the Yahoo! network are switching over to a new header. This new header reflects our new, purple logo, and, provides users with faster access to some of the most trafficked properties on the network.

Previously, the header looked like this (account drop-down shown):

But now, you’ll notice it looks like this:

With the new header, the links to “sign out” and “help” have been moved over to the left (1). Clicking on the “Hi, [Your name]” on the left hand side will still produce the account drop-down. This gives you quick access to your profile, contacts and account info.

Additionally, we’ve added in a few quick links to other popular properties across the web. From left to right, the new links take you to: the Yahoo! homepage ,your Yahoo! Mail account, your my.yahoo.com page, Yahoo! News, Yahoo! Finance, and Yahoo! Sports. (2)

We hope you enjoy the new header, and, the new purple look!

Melissa Daniels
Yahoo! Community Manager

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Changes to the members page

Back in April, the ability to edit your membership information within a group was frozen as a result of changes to the profiles system on Yahoo! (See screenshot* below for clarification) Prior to April, you were able to edit the information that displayed in black beneath your name within the Members section of your group. However, many of you reported that after April the information displayed here was no longer correct (as you have moved, changed your name or had a birthday), or, you simply just didn’t want it to show at all, but were unable to edit these fields.

*= screenshot shows member page in “Expanded” view

Starting today, this feature will no longer be visible to group members or moderators as we are removing it altogether. Instead, when viewing the membership page, you’ll notice that only the user’s ID (or alias), status icon, message link, and the edit icon appear. (See screenshot* below for example)

*= screenshot shows member page in “Expanded” view

This feature will not be gone for forever, as we’re working internally to ensure that the information revealed is both correct, and what you want to share.

If you’re a moderator who previously used this information to verify a group member’s age, you will no longer be able to do this by glancing at your membership list. However, you will be able to click on a user’s name and will be taken directly to that user’s profile (if they’ve opted to make their profile public).

It’s important to note that as a moderator you will never be asked to verify a user’s age (especially if you’re running an adult group and wish to ensure that people under the age of 18 are not attempting to join). This “check” is done automatically by Yahoo’s systems: if someone is under the age of 18, they will not be able to access a site that is intended for mature audiences.

But if you’re simply looking for a way to keep up with your members, and, learn a bit more about your group members, you have a few options:

Request that group members have a “public” and complete profile when attempting to join your group

Create a file that is sent out to all new members, asking them to provide additional information about themselves

Add the “Group Profile” application to your group. (To do this, you must be a moderator or owner.)

To add this application, click on “Applications” in the left hand column of your group (1).

Then, click “Browse Applications” (2)

Locate“Group Profile” (3) from the list and click “Add” (4).

When the pop-up appears, give the application a name and description (5) and click “OK” (6).

Once your description has been saved, you’ll be taken back to the Add/Remove Applications page. From here, click on the “Group Profile” link** to be taken to your new application (7).

**= If you changed the name of the application in step 5, that name will display instead of “Group Profile.”

Here you can either click “Add Entry” (8) to begin adding your information into the preset form, or, you can click on the “Settings” page to begin customizing the fields for your group’s profile (9).

We know this is an important feature for many group members and moderators and assure you that this feature is not gone forever! We will be sure to update you here as soon as the member detail feature returns.

Melissa Daniels
Yahoo! Community Manager

Comments (61)

Updates and Safari

Several of you have reported that when using Safari on a Mac the new “Updates” feature within your groups you’re unable to get past the pop-up to post your message.

If this is happening to you, here’s how you can solve the problem:

Upgrade Safari
This “persistent pop-up” is only happening with the beta version of Safari (3.0.4). To upgrade your browser, please go here: http://www.apple.com/safari/download/ or, click on the Apple icon in the top left corner and click on “Software Update” to check for the latest version of Safari.

Disable the update prompts
To do this, go to the My Groups page: http://groups.yahoo.com/mygroups and click on “Edit My Groups.” From here, you can manually change your updates settings, or, you can scroll to the bottom of the page and change all of the settings for the groups on that page, at once. (Click on the image below to enlarge)

Or, you can always post via email.

If you’ve made these changes and are still having trouble, or, are using a browser other than Safari and are having this problem, please be sure to report these issues to Customer Care.

Melissa Daniels
Yahoo! Community Manager

Comments (14)