Yahoo! Mail UK Delivery Issues

UPDATE (7/02 3:30 pm PDT; 10:30 pm GMT):  The problem has now been resolved and all Mail UK users should now be receiving messages from Yahoo! Groups normally, including the backlog of messages that had not been delivered earlier (if you are still having delivery issues, please contact Mail Customer Care).  Our apologies for the inconvience.

We’re aware of the reports from Yahoo! Mail UK users that they are not receiving messages from their Yahoo! Groups and both the Groups and Mail engineering teams are investigating the problem.  Will update this blog post with more info as we have it.

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24 Comments »

  1. Heather Williams said,

    July 2, 2009 @ 10:12 am

    I haven’t received any emails from Monday evening this week so I was hoping someone could send an email to tell people that there is a problem. I have tried sending a form with details but it bounced back!

    Please could you let us know when we will expect our emails back.

    I would be grateful for guidance to this blog on our local groups for future reference.

    Thank you very much.
    Kind regards
    Heather Williams

  2. Paul Beazer said,

    July 2, 2009 @ 11:55 am

    Im glad im not alone in having this issue.
    It only seems to be affecting mail from the groups.
    Im not having any problems receiving other mail from my yahoo id’s, just from groups. I can send to / from my yahoo id’s and to / from other e-mail addresses, so its not an issue with any ofmy mail accounts.

    Paul

  3. sue said,

    July 2, 2009 @ 12:51 pm

    i have been having the same problems since earlier in the week no messages are getting through i am on the nantwich group is anyone else still suffering as i want to know i miss it thanks

  4. Pam said,

    July 2, 2009 @ 12:58 pm

    I haven’t gotten any group mail either since Tuesday. Other mail is coming in but no groups. I really hope it is sorted very soon.

  5. Trisha said,

    July 2, 2009 @ 1:07 pm

    Members on Freeshare are reporting the same problem of not receiving emails from the groups.

  6. Tony in Belfast said,

    July 2, 2009 @ 1:17 pm

    Same problem affecting Belfast Freecycle – not restricted to Yahoo email addresses, is affecting any email, and seems to be growing. Help!!!!

  7. elisabeth said,

    July 2, 2009 @ 1:40 pm

    me too, although I’ve had other emails come through to this account

  8. Anita in Coventry said,

    July 2, 2009 @ 2:03 pm

    I have also not received any group mail since Monday.
    No problems sending or receiving other mail.

  9. mandy said,

    July 2, 2009 @ 5:30 pm

    I’m in Canada and it seems Yahoogroups just stop sending messages. Very frustrating for this to start occuring again

  10. Kelly said,

    July 2, 2009 @ 5:56 pm

    I am in the US and groups just went all funky no messages going through what so ever. Is there an estimated time on when the backlog will be clearing up and when messages will be going through? Very aggravating for this to be happening again after the issue was supposed to be fixed a while ago.

    Thanks,

    Kelly

  11. Amy-Elizabeth said,

    July 2, 2009 @ 7:49 pm

    I haven’t seen a anything in my groups in hours and i’ve sent out a number things and they have yet to show up. Can we get an update to what is going on please.

  12. Jala Johnson said,

    July 2, 2009 @ 8:13 pm

    I’m also in the States. I just sent something thru ten minutes ago and nothing has come thru to my email from Groups yet, which when it’s working properly, is highly unusual. It’s lucky I have my sent feature set on my YMail otherwise I would have lost a 48k message. Obviously there’s still an issue or still a backlog?

  13. bob23 said,

    July 3, 2009 @ 4:43 am

    Re UPDATE 2 July, 10:30 pm GMT. You say it’s fixed, but it’s NOT. New emails are now arriving. But there is no sign of the backlog of missing messages from the past three days. It’s now 14 hours after you said it was fixed. There must be a problem still.

  14. M.Faisal Warsi said,

    July 3, 2009 @ 6:38 am

    All of my dear as u know that every thing has come some problems but yahoo is more reliable and more carefull of u

    thanks
    faisal

  15. Hamed said,

    July 3, 2009 @ 4:46 pm

    Hi
    Why All Mail Group Send As SPAM?!
    We Can Sen To Inbox!
    Why?

  16. Randy said,

    July 3, 2009 @ 4:57 pm

    We got banned from a group for complaining about all the “Copyrighted” material that kept flooding our e-mail box. We figured this was “ILLEGAL”, but considering where most of it all comes from….other countries, who by the way, don’t know and never will know anything about AMERICAN LAWS, we guess its normal

  17. Graham said,

    July 3, 2009 @ 7:47 pm

    I’m not getting messages from my Yahoo Groups right now either (Canadian user), though I’m not using Yahoo email.

  18. mike finn said,

    July 4, 2009 @ 2:08 am

    This outfit is hardly worth wasting time on. After a period of non results and no action on complaints, I’m folding my tent and moving on. Maybe if enough of us did the same this bunch of no-hopers might get the message.

  19. arianedekoning@yahoo.com said,

    July 4, 2009 @ 7:14 am

    I haven’t received any emails from Monday evening this week.
    It only seems to be affecting mail from the groups.
    Im not having any problems receiving other mail from my yahoo id’s, just from groups. I can send to / from my yahoo id’s and to / from other e-mail addresses, so its not an issue with any ofmy mail accounts.

    kind regards,
    Ariane de Koning

  20. arianedekoning@home.nl said,

    July 5, 2009 @ 9:43 am

    I haven’t received any emails from Monday evening this week.
    It only seems to be affecting mail from the groups.
    Im not having any problems receiving other mail from my yahoo id’s, just from groups. I can send to / from my yahoo id’s and to / from other e-mail addresses, so its not an issue with any ofmy mail accounts.

    thanks
    Ariane de Koning

  21. skye said,

    July 10, 2009 @ 11:12 pm

    I hope this is due to all of the spam we are getting!! I couldn’t tell you how many times a week that I am getting multiple emails from these people each different but much alike wanting my info for fake funds!!! I actually got scammed 1 time back in 2005 before I knew better-boy did I learn my lesson!!!!!

  22. kevin coyle said,

    July 16, 2009 @ 7:51 pm

    I am having massive problems transmitting messages and pix to America over the last 36 hours. If I knew it was a system problem I would go back to ‘pigeon post’. snail-mail, or even Town Crier!
    It is a serious problem and I, for one, am losing faith!

  23. Jerry caro said,

    August 24, 2009 @ 3:11 pm

    my husband has been getting messages from girls from tthe uk and it is ruining or marriage so we would like you to stop sending all info you have on your site thank you very much if it doest stop we will have to turn your company in to the abuse center.nancy.caro69@yahoo.com again thank you.

  24. Keith rafter said,

    January 10, 2010 @ 9:37 am

    I sent message from yahoo mail to erccoaches@yahoogroups.co.uk on8/1/2010 message was not received in groups. Keith

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