Planned Outage: Thursday June 11, 2009
UPDATE: The maintenance was complete at 4:15 pm PDT (12:15 am GMT). If you are still experiencing problems they are unrelated to this maintenance. Please contact Customer Care so that we can look into the problem:
http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html
On June 11th, 2009 Yahoo! Groups will be undergoing maintenance. During this time 50% of groups will be unavailable for up to an hour. The outage is scheduled to begin some time between 2 and 3 pm PT (10-11 pm GMT).
While the maintenance is going on, all features of affected group, including messages, photos, attachments, etc. will be completely unavailable. However, once the outage concludes, any messages that were posted to these groups via email during this downtime will be distributed.
In an effort to better communicate to all of you, a “blast message” will be posted to all groups later today linking to this blog post. This message will be visible on all groups to all users.
Thank you for your patience—during the outage, this blog will remain up (and comments will remain open), and we will update you all as information becomes available.
- Gordon
Yahoo! Groups
David Moffitt said,
June 9, 2009 @ 11:45 am
Perhaps while this maintenance is taking place, something could be done with the time that it takes for the Ortho advertisements to load. I have cable high speed, and have to wait every time for those moving banners to load. I can’t imagine what it is like for those members who are forced to use a dial up or slower connection speed.
Otherwise, keep up the great work. All of the groups I am a member of is a great source of community sharing. This is definitely a public service much appreciated.
Anna said,
June 9, 2009 @ 12:21 pm
I’m glad to know it is NOT only my computer that is having a hard time with the “ORTHO” advertisement at the top of the page. It takes forever to load and the pages freeze during the process. At one time there was a place to complain about the advertisements but I can no longer find it. Please remove that Ortho add from the groups pages. Even with high speed internet access it blogs the system down.
Thanks for the heads up on the maintenance and I hope all goes well without any glitches.
Curtis Simpkins said,
June 9, 2009 @ 12:21 pm
on this outage well the files be fixed has well there some people having
troubles uploading files, and i to also using dail up for now.
Nubia said,
June 9, 2009 @ 1:24 pm
hi this is nubia
unfortunatly i wait the worth following this maintenance
each time yahoo make any maintenance in yahoo groups lot of problems follow…
best regards
Nubia
http://groups.yahoo.com/group/Nubia_group/
pong said,
June 9, 2009 @ 1:41 pm
still not working
Piano Lessons by Quiescence Music said,
June 9, 2009 @ 1:54 pm
Hi Gordon,
Question … if people use a form to join the group on another website during the down time, will they be in the queue or not?
Dot said,
June 9, 2009 @ 2:40 pm
I second that “e-motion”, Nubia! You are SO right!
Kurt said,
June 9, 2009 @ 2:57 pm
Will this hopefully fix the lack of digests being sent out on some of the groups? I’ve got several people who haven’t seen a digest since June 2, 2009 despite a heavy volume of traffic on the lists.
Dinda Watson said,
June 9, 2009 @ 3:53 pm
But now, the maintenance already finished. Is it?
Kathleen said,
June 9, 2009 @ 6:03 pm
Ever since the last maintenance I have been unable to enter via the internet most of the groups that I am a member of. I am still receiving email from them but when I click on the ‘visit your group’ link, or go directly to the home page of them I am told I need to be a member to access anything. WILL THIS BE CORRECTED (I hope so, I use YAHOO for alot of stuff, but am finding that FACEBOOK may become a better choice for me to communicate with others)
Joe S Anton said,
June 9, 2009 @ 6:27 pm
Well everyone the recent maintenence seems to have created a new problem for me my group seems to have totally disapeared from the system along with years of information and all my members probably scratching thier heads wondering what happpened as everything and everyone was getting along so well!!! Really can’t wait for the explaination on what happened this time.
NBR said,
June 9, 2009 @ 8:29 pm
Gordon….
Will the scheduled maintenance also take care of the 2-3 minutes (yes, minutes, not seconds) it takes to load the YG blog page as well ??!! It’s been V-E-R-Y S-L-O-W to access in recent days….
GR-RTR said,
June 9, 2009 @ 9:25 pm
Thank you for advising us on the outage & I hope that whatever you are working on goes well. That being said what is you up to ?
Dr.Shaju said,
June 9, 2009 @ 10:38 pm
Dear Mr.Gordon,
Am the Owner of ChilledandRoasted Group
I want to change the group from Adult Category to General category. Whenever some one tries to join it makes feel bad
Can You help me in this regard at this time of Outage
With Thanks
Dr.Shaju M.Thomas
shabber chowdry said,
June 10, 2009 @ 12:16 am
its maintenance finished?
leah day said,
June 10, 2009 @ 1:08 am
Is anyone having trouble uploading images? Especially images that go over 70 kb in size?
Whenever I try to upload images, even 1, the uploader fails to upload it. It seems to be uploading random images and there is no error message to explain why.
This is happening on all of my groups and I am very concerned. It is becoming very hard to upload large amounts of images.
Please fix this probelm.
David Moffitt said,
June 10, 2009 @ 4:53 am
Hopefully someone at Yahoo is reading these posts, and can address some of our issues. Though to be honest, some are not Yahoo related, and may be virus related to the users computer. On that note, if you’ve joined grouply in the past, you may want to change your passwords on Yahoo. Joe, sorry to hear that your group disappeared. Could it be that someone you gave moderator priveledges to accidentally deleted the group? That is the only scenario I can see happening.
Dave 7ValleyPlantcycle.com
Rod said,
June 10, 2009 @ 5:14 am
I am probably going to bring the wrath of Yahoo down on me.
But why do you schedule maintenance in the middle of the day on a weekday?
I have worked for computer company’s including IBM. Maintenance was always done between midnight and 8:00 AM an a Sunday to cause the least disruption to the user community. Does Yahoo not want to put their people out by having them have to work on a weekend? Or is Yahoo too cheap to pay their system programmers a bit of shift premium or overtime for the weekend work?
Granted we do not have to pay for the service. But we do have to see the obnoxious adds that you put up. Those jiggly chicks dancing around trying to sell something, I do not look enough to see what they are trying to sell. The black dude showing his teeth and big lips is disgusting. I am not a dentist and don’t want to see someones mouth.
Hey, you do have a leg up on Netflix. They scheduled a system update on a Saturday night during prime-time. You could not watch movies online between 8:00 PM and midnight.
Just my thoughts.
Danny Gregory said,
June 10, 2009 @ 5:38 am
Any chance this will fix the bug that keeps putting my group, Everyday Matters, into the adult , porn ad infested section?
Or will Yahoo, as usual, just respond like a giant robot that doesn’t pay attention to individual groups’ problems, problems it causes?
Rachel said,
June 10, 2009 @ 7:42 am
is there something happening right now? I’m getting a connection refused and “no new activity” listed on most of my groups… when, in fact, that’s not the case.
Stephen said,
June 10, 2009 @ 8:19 am
Our e-mails are not going through now. As owner/moderator I did get a post through to the group.
Sangelamy
Scary Gydhia said,
June 10, 2009 @ 11:40 am
Makes a change that you let us know in advance–you usually just muck things up for days without warning.
But you’re going to spam all our groups about it?
–For those complaining about the ads: get AdBlock. Yahoo pages are impossible without it.
lock67ca said,
June 10, 2009 @ 7:31 pm
Better idea. Join Google Groups instead. They’ve got their act together.
Seriously. These bugs at Yahoo have been going on for months. They don’t seem to be anywhere close to fixing them. When they do answer questions, they just seem to be towing the company line. If they could back up their few words with action, it would be a miracle.
I was once loyal to Yahoo. Stayed with them for years. But these last few weeks have made me reconsider my loyalty. I’m quite happy with Google Groups.
BooN said,
June 10, 2009 @ 10:26 pm
Thanks Gordon,
Because we always want to know if their is any problem like these or else we break our heads asking each other and making our own conclusions.
Mitesh said,
June 11, 2009 @ 12:40 am
still not working i need Urgency !!
kamal said,
June 11, 2009 @ 6:06 am
Dear Mr.Gordon,
Am the Owner of Arya Amhi Marathi Group
I want to change my group settings, in my group all memebrs are in visible mode, i want to all these are invisible, it is possible ?
means i want no anyon else see my members and their ID’s
Can You help me in this regard
With Thanks & Regards
Kamal
kamalmore@yahoo.com
Marilyn Harrison said,
June 11, 2009 @ 6:26 am
My group has not been recieving messages AT ALL for the last three days. We are totally down. I believe your scheduled maintenance is for the 11th, which it TODAY, so what has three days ago got to do with three days ago? WE had six messages go through on the 8th, one on the 9th, and zero on the 10th, what is up with that? We are talking a very active group here where on a normal day we have up to sixty messages a day. What is going on. I am desperate here for someone from YAHOO to look into this situation. I have Foster Parents out there who are in need of support and help…..PLEASE SOMEONE NEEDS TO LOOK INTO THIS MATTER NOW>…………..not when it is convenient to do so. I appreciate your YAHOO GROUP services very much but we have 800 members who are lost and need help….PLEASE…SOMEONE find out what is going on…
MY NATIONAL TOLL FREE NUMBER IS 1-877-FPA-CHILD
bill keiser said,
June 11, 2009 @ 6:48 am
the least you could do is include a list of local times so we don’t have to translate. for example, i think this translates to 5 – 6 pm EST, but you aren’t clear on whether this DST or not.
this might be a USA-centric attitude, but couldn’t this maintenance have been planned at a better hour than prime time? like between 2 and 6 am?
Lindsay said,
June 11, 2009 @ 8:23 am
Hi, there~
I hope everything get’s better with Yahoo. Too many problem’s I think. Just have a good day and maybe everything will get better….
Your Friend~
Lindsay
carole said,
June 11, 2009 @ 1:17 pm
how long does this outage take ………..i’ve been waiting to use group site all afternoon and evening-it’s still not working!!!
Oommen Kappil said,
June 11, 2009 @ 2:48 pm
I saw the notice about 2-3 pm outage today. Now it’s 5.45 pm, and still I’m unable to access group messages and pending mails.
Nubia said,
June 11, 2009 @ 2:54 pm
pending mails access not avalaible
11h50 pm french time 11 june
Phil said,
June 11, 2009 @ 3:23 pm
1hr 22 and counting…..
Cat Fletcher said,
June 11, 2009 @ 3:28 pm
Hi Gordon, I have members reporting that their emails to our group are just bouncing back…so clearly they are not in any queue !
re-the timing of the outage….
you folk in the USA might like to remember that Yahoo Groups are in fact used world-wide and maintained globally, so it might be the middle of the day for you guys but it ISN’T for most of us across the pond and across the Pacific!
Angie said,
June 11, 2009 @ 3:31 pm
All the Yahoo Groups I belong to .. I have looked at the time zones and the Maintenance should be done by now .. 23 min ago! Yet there are still problems! I wish instead there would be a notice saying “okay all maintenance is done” instead of “it should be done by such and such a time” when it isn’t done by that time.
Just my two cents worth.
I am getting errors such as “Invalid group” and also posts going missing that were there before the maintenance!
- Angie
Mark said,
June 11, 2009 @ 3:33 pm
The outage was posted in GMT. There is no reason for the Yahooees to calculate every time zone. That is the purpose of using GMT ( a.k.a. UTC)
Julie said,
June 11, 2009 @ 3:38 pm
It’s 37 mins past. I get Network Transmission Error when trying to access links and database. Is this related to the outage?
CAN WE PLEASE HAVE AN UPDATE?
Donna said,
June 11, 2009 @ 3:46 pm
Hopefully this time you will correct the problems. Since you switched us to your new system several months ago, we have had nothing but problems. It would be exceptionally nice to access our groups without problems on a regular basis,
cdm02066 said,
June 11, 2009 @ 3:55 pm
So, an hour later and things still don’t work. You get what you pay for!
Randy said,
June 11, 2009 @ 3:58 pm
I’m hoping this “maintenance ” is the reason why I suddenly got stuck with the dreaded 999 error. I got the usual “access to temporary messages is temporarily unavailable” so I left the group pages, returned an hour later to the infamous Yahoo 999 error and have had it for the last 2 hrs
Please don’t tell me that I am going to have to constantly deal with this issue now just because I was stupid enough to have 1 laptop running WinDoh’s and not Linux . Yes I already rebooted my server and modem but no luck still locked out .
Angie said,
June 11, 2009 @ 3:58 pm
It is so nice of Mark to say what he said (not). I calculated by GMT time. I usually have to do it for everyone as I deal with sites in the UK as well as Australia and Canada and the USA. I am very aware of the time and the maintenance should be done by now. If you know something different Mark than prove it. There is no reason to be rude about it. Time was stated as “between 2 and 3 pm PT (10-11 pm GMT)” which PT is Pacific Time which is 3 hrs from my time. http://www.worldtimezone.com/faq.html
Never the less maintenance was slated for only an hour and now it has been just about 2 hours of problems and errors such as “Network transmission problem”
Piano Lessons by QM said,
June 11, 2009 @ 4:23 pm
My group seems okay but it reads “no activity” where it should show the number of new subscribers, links, etc.
Cat Fletcher said,
June 11, 2009 @ 4:29 pm
Brighton (UK) freecycle group is up and running again…..
Wendy said,
June 11, 2009 @ 4:47 pm
All of our databases were deleted from our group is this due to the outage?
http://www.yahoogroups.com/woodhavenvarsitycheer
OldOnliner said,
June 11, 2009 @ 4:49 pm
What “Ortho” ad? Look up “How to use a Hosts file?”
KAtrina Sotomayor said,
June 11, 2009 @ 4:55 pm
IT is almost 7pm CST and our databases and files are gone.
Going on 3 Hours now... said,
June 11, 2009 @ 4:57 pm
Hmm.. going on 3 hours and I am getting this error when clicking on links:
Invalid list ID
and this error when clicking on files:
We’re Sorry…
There was a problem with your request.
The page you’ve requested returned this error:
SF error: sfGetStats() returned error Cannot access list directory
If you continue to receive this error for more than 48 hours, please contact our Customer Care team. We apologize for this inconvenience.
ruthie said,
June 11, 2009 @ 5:17 pm
group teaneckshuls 8:15PM eastern time zone still non functioning….
Administrator said,
June 11, 2009 @ 5:24 pm
Sorry folks for the lack of updates during the downtime when it ran long. That was my fault. I picked the wrong day for the flu.
Meanwhile, if anyone is still experiencing problems, please do report them to Customer Care:
http://tinyurl.com/contactCC
http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html
We need the information that is included in that form to be able to investigate.
Administrator said,
June 11, 2009 @ 5:24 pm
This is Gordon logged in as Admin by the way.
Jan said,
June 11, 2009 @ 5:31 pm
At first glance everything seems to be in order, but a check-through shows both the database and links pages have vanished – will they be recoverable? (It is now 1.30am GMT – 10.30am Australian EST)
Cindy said,
June 11, 2009 @ 5:35 pm
We’re having no access on pending messages. Reported it to CC
Bill Cortner said,
June 11, 2009 @ 5:37 pm
Gordon,
I just filed a report on the form, but two of my groups are showing
NO ACTIVITY [even though it should read 585 new posts, 13 new members]
NO NEW MESSAGES WILL POST [I ran a test]
Essentially, the groups never came back online after the maintenance
ended aproximately one hour ago. Thanks in advance for anything you
can do to get my groups back online.
-Bill
Laorir said,
June 11, 2009 @ 5:38 pm
Having the same problems as Jan and Wendy above. The databases seem to have been deleted from a group I belong to.
Luke said,
June 11, 2009 @ 5:40 pm
I receive errors on my Files and Database sections. Conveniently, we need access to our files for an event which begins in 10 hours. Somehow I think it won’t happen…
I submitted the Tech Support form though!
Bill Cortner said,
June 11, 2009 @ 5:41 pm
Gordon,
Add me to the list on that bug too…
My DATABASE and my LINKS are gone
“network transmission error”
As I said… It looks like large numbers of Yahoo Groups
never came back online after the maintenance ended
over an hour ago.
-Bill
Piano Lessons by QM said,
June 11, 2009 @ 5:42 pm
My welcome message is not going out. And I suspect most of the other groups are experiencing this as well.
Louis Bartet said,
June 11, 2009 @ 5:44 pm
My group is down and will not allow mail flow. I wondering if some of the groups are permanently down or destroyed as a result of the planned outage and maintenance. When should we expect eveything to be back to normal?
-lou
Luke said,
June 11, 2009 @ 5:46 pm
Don’t worry folks. “If you are still experiencing problems they are unrelated to this maintenance.” As it says at the top… :-/
I blame Y2K.
angie said,
June 11, 2009 @ 5:52 pm
I can not access my yahoo email since about 4 pm EST today. All my other email accounts work. All other web sites work. What can be the problem?
Bill Cortner said,
June 11, 2009 @ 5:53 pm
Lou,
I doubt that the groups are “permanently down or destroyed”
But contrary to Yahoo’s latest update on this blog-
ALL OF THIS IS DEFINITELY RELATED/CAUSED BY THE PLANNED OUTTAGE.
Two of my groups were running perfectly until the moment the outtage
began, and neither of them came back online after the maintenance ended.
Something obviously went wrong, and based on the number of groups reporting the same problems, all coinciding with the planned outtage…
It’s a very widespread problem… But as I said, I seriously doubt the
situation is permanent… Based on the seriousness of the issue and the
massive scope of the effect… I’m sure Yahoo’s engineers will be working
nonstop on this until our groups come back online… Have faith brother!
-Bill
Piano Lessons by QM said,
June 11, 2009 @ 6:01 pm
Yeah .. my group is kaput but the ads are working great. What a relief!
Bill Cortner said,
June 11, 2009 @ 6:12 pm
Gordon,
I’m getting nailed with private emails from my members, and
I’m sure other group’s members are also beginning to get worried-
Might I suggest another BLAST MESSAGE, something like…
“A large number of groups never came back online after the planned outtage… If this group is still down, rest-assured that our engineers
are aware of the problem and will restore group functions asap”
Since two out of three of my groups are effected, and adding to that
66% all of the reports on this blog… This problem is definitely serious and widespread enough to warrant a BLAST MESSAGE along the lines I suggested.
At least it will calm people down.
-Bill
Karen said,
June 11, 2009 @ 6:13 pm
Add me to the list of people whose groups didn’t come back online after the scheduled maintenance was over. No files, no database, no links, it shows no new activity, and it won’t post any new messages. And yes, I contacted customer care. But from the looks of this post, it seems to be a widespread problem that was caused by the downtime.
Jack said,
June 11, 2009 @ 6:19 pm
I’m experiencing the same problems of Karen and Bill and tons of other owners, my group has no activities and I can’t post any new message.
Filled out the form…but I’m sure is only a wasting of time.
I just hope is only a temporary issue, but is not fair to write that are NOT problems caused by the maintenance!
January Jones said,
June 11, 2009 @ 6:27 pm
Our post are not coming through. It’s 9:25 pm ET and our group is just not working and hasn’t worked properly all day. I sent a large post around 9 am ET and it has never posted. I recently sent others and none of them are posting and no new post have come through since 7 pm ET.
Michael Monroe said,
June 11, 2009 @ 6:39 pm
it is now 8:30pm CST, and the message I sent at 4:29pm CST isn’t even in Pending.
This is the message I get with Pending:(Access to pending messages is temporarily unavailable)
I sent a test message for the group at 8:15pm or so CST and still no pending activity, and it still says (Access to pending messages is temporarily unavailable).
I leave town today and designed my group email for performances that are tomorrow and Saturday. I received no prior notice about the issue via email. You have my email and could have done.
Please advise… MM
Michael Monroe said,
June 11, 2009 @ 6:41 pm
PS. I also contacted customer care and not even sure if the form was posted or not.
Hoping for the best. At least the files are up as well as former messages etc.
Tracy said,
June 11, 2009 @ 6:42 pm
My Group is having the same problem as the rest of the folks…It was fine this morning, then went down for the outage, which supposedly concluded over two hours ago, and no posts have come through since the outage started. I have sent several test posts, and they are not coming through. I’ve also had several members email me off list and say “I thought this outage was only going to last an hour? I posted three hours ago and it’s still not there”.
I can get to the group, but there is no indication of any “pending messages”, and when I click on pending messages, it says “Access to pending messages temporarily unavailable.
Yahoo, are you working on this? It DEFINITELY has to do with the outage.
Thanks.
Shal said,
June 11, 2009 @ 6:47 pm
Michael, if you didn’t get the “Thank you” page then your form probably didn’t post. If you don’t receive the auto-acknowledge email in a few minutes, then you know it didn’t.
I don’t know if it has been fixed yet or not, but there was a time limit on form submission — exceed 15 or so minutes and your form submission would fail, giving you back a blank form or an error page.
Amy-Elizabeth said,
June 11, 2009 @ 6:48 pm
Add me to the list of people whose groups didn’t come back online after the scheduled maintenance was over. I’ve got no email coming through, I can’t get into the files , nothing. Everything was fine this morning now nothing works.
Shal said,
June 11, 2009 @ 6:50 pm
FWIW, one of my groups has lost its Links, Database, Management logs, Pending and Spam? folders. Several others seem fine. I reported it.
Will said,
June 11, 2009 @ 6:54 pm
Why does it seem like just when these groups begin to work ok, yahoo has to do something that puts a monkey-wrench in the system. New system, attachment storage, update sharing, downtime, etc. Maybe the new system was needed, but the attachment storage and the update sharing are dumb and have caused more problems than they are worth. Just give us simple groups that work and leave things alone! Stop trying to add bells-and-whistles that just mess with the service.
Cindy said,
June 11, 2009 @ 6:59 pm
Beginning to work ok? Search hasn’t worked for months and every time they work on the groups, some other problem comes up too!
Terri said,
June 11, 2009 @ 7:00 pm
I’m getting this error message in my group, BnPCo-opBuying when I try to access the Files:
“We’re Sorry…
There was a problem with your request.
The page you’ve requested returned this error:
SF error: sfGetStats() returned error Cannot access list directory
If you continue to receive this error for more than 48 hours, please contact our Customer Care team. We apologize for this inconvenience.”
Please help./.
Beverly said,
June 11, 2009 @ 7:07 pm
It’s 9:PM central time and my group still isn’t getting mail. Nothing has appeared since 4:PM. It would be nice to get some kind of response, or further explanation.
Bill Cortner said,
June 11, 2009 @ 7:09 pm
I hate to sound like a broken record, but…
Now would be a good time for a blast message that reads…
A LARGE NUMBER OF GROUPS NEVER CAME BACK ONLINE AFTER RECENT MAINTENANCE [and reassuring people that]… YAHOO ENGINEERS ARE WORKING ON THE PROBLEM RIGHT NOW AND WILL RESTORE GROUP FUNCTIONS ASAP… I’m sure I’m not the only group owner that’s getting
slammed with questions by private email… Isn’t this precisely the kind
of situation that blast messages were designed for?
-Bill
Vicki said,
June 11, 2009 @ 7:18 pm
If it aint broke dont fix it is what I always go by…and I wish they had left well enough alone…because of the maintenance, my entire database section and links section is completely deleted and gone. Not to mention I am in 23 groups and only getting mail from 1 of them. And it says that the maintenance is done and has been done but I still havent received messages from my groups for 5 hours and the maintenance has been over for over 3 hours.
Quite a few other groups have their databases and links section completely erased as well…
Dan Anderson said,
June 11, 2009 @ 7:19 pm
Another maintenance outage and more problems result. Since the outage ended about 7:15pm EDT, no messages have posted to our group. Thinking there was no activity (unusual at best), I posted a test message, which has not yet appeared after about on hour. So like several other groups, apparently, our group is down since maintenance concluded.
-Andy
Pereginus said,
June 11, 2009 @ 7:23 pm
When I go to reply to a message on: http://groups.yahoo.com/group/distributism
I get: Cannot retrieve message 9946 for distributism
Luke said,
June 11, 2009 @ 7:26 pm
I was having these problems before, but now my group is suddenly back online! Not sure if they read my trouble ticket, or if they’re just finally getting around to fixing them all. Good news though!
Pereginus said,
June 11, 2009 @ 7:26 pm
They may sound crazy, but I took advice I give a work when the ERP system is acting flaky. Sign out and sign back in. Looks like may be working.
Now I can post
Jack said,
June 11, 2009 @ 7:29 pm
Now my group works great, my activities are up and I can post. I think that slowly all groups will get back to normality =)
Thanks!
Karen said,
June 11, 2009 @ 7:29 pm
My groups appear to be back online as well – two messages just came through, the recent activity is showing again, and I can once more access the files.
Tracy said,
June 11, 2009 @ 7:30 pm
My group did lose any files or databases or photos, thank heavens, but no posts have come through since the outage started. There is nothing at all in pending messages, and there should be a bunch, because I am getting TONS of emails off list from my members asking why their posts aren’t going through.
C’mon Yahoo, time for a blast message, the “troops” are getting restless.
Tracy said,
June 11, 2009 @ 7:31 pm
Sorry, that should have been “My group did NOT lose any files or databases or photos, thank heavens, but no posts have come through since the outage started.
Pereginus said,
June 11, 2009 @ 7:33 pm
Posted three messages in succession on the ground I am involved in. Only one has come through so far.
Lhs said,
June 11, 2009 @ 7:34 pm
Yes you have emails back logged and then when you release them it places innocent peoples accounts on auto responder. You know that is a huge flaw within yahoo groups. This auto responder thing has happened to me twice now as a result of yahoo group maintenance. I do not use a auto responder nor have I ever used one. Anyone in groups knows to watch how much they send in a 20 minute time , we all try to stay off auto responder and end up there anyway due to yahoo and it’s flaws. Then there is no clear way to get yourself off auto responder , you go in circles trying to find the form to fill out. Does getting help have to be so hard?? Why isn’t there a direct link to get your account re-set and off auto responder status?? The help links for Yahoo run you in circles and are NOT much help. Seems as big as Yahoo is they could come up with a way for a person to get direct help for issues like auto responder, it’s easy enough to check out on your end if someone is sending spam or group emails.
Thank you for your time.
Lhs
Jan said,
June 11, 2009 @ 7:36 pm
All now OK, at 12.30pm Australian EST – aproximately three and a half hours later than Yahoo estimated!
Cindy said,
June 11, 2009 @ 7:53 pm
Yay! It’s back
Piano Lessons by QM said,
June 11, 2009 @ 7:55 pm
Seems OK now. Thanks Yahoo Groups!!!
me said,
June 11, 2009 @ 9:38 pm
what’s the point, people ?
i mean this yahoo service is free “with advertising”, right?
the advertising means that everytime we “click”, Yahoo! makes money and that money pays their people to think up “imrovements” and so on.
the correct answer here is to LEAVE yahoo groups for better group services.. like Google Groups or whatever…i’ve not yet tried other group services yet, but since this most recent so-called “outage” i do think that it is time that we all do…sorry, Yahoo!, but you are not handling this very well at all
peace,
dorkman
Sheri said,
June 12, 2009 @ 7:50 am
Couldn’t Yahoo update the group search indexes so that the old search would work again? Over three months of completely un-findable messages is beyond ridiculous. Where is Yahoo’s pride?
matthew said,
June 12, 2009 @ 8:00 am
I cant do anything is anyone else having problems cant check email nor can i get on to messenger.
shari said,
June 12, 2009 @ 9:28 am
shariohio@yahoo.com (Disabled)
I have lost all my yahoo groups since yesterday!!!!!
Now my yahoo mail shows its been disabled??
HOW do I fix this!
This is very frustrating. When I try to re join the groups again, I can’t use my email ..this doesn’t make sense to me!
shari said,
June 12, 2009 @ 10:31 am
Still have disabled on my yahoo email..
I have sent several notices to yahoo but nothing yet..
This is beyond frustrating.
It started yesterday when my email was put on auto response! I DID NOT do it..It’s been downhill since.
All my groups are still gone. 17 groups! I still can’t re join because my email is disabled!!
Wouldn’t it be soooo nice to have an actual person to speak to!!
Arup said,
June 12, 2009 @ 11:23 am
Better to wait for some more time.
Tamie said,
June 12, 2009 @ 12:41 pm
I have no groups! I had about 50 of them and now I have none! My 10,000+ members are going to freak out!
Tamie said,
June 12, 2009 @ 12:48 pm
I just did a search and most of my groups aren’t even coming up at all! This was definably caused by the maintenance. Groups don’t just disappear. I am the only one with permission to delete them and I didn’t do it!
Amy said,
June 12, 2009 @ 1:30 pm
Agree with Tamie that this has something to do with the scheduled maintenance. I am the moderator for the majority of Tamie’s groups, and while she has access to none of them, I only have access to 25 of the 50 groups that she owned. What is going on and how much longer do we have to wait. I have a lot of frustrated members who have no idea what is going on.
Tamie said,
June 12, 2009 @ 6:59 pm
“Unrelated to this maintenance?” So, it’s just a coincidence that my groups were all wiped out at the very moment this maintenance began?
lock67ca said,
June 13, 2009 @ 5:31 am
@ Me
I don’t think you’ll be disappointed by Google Groups. They do have issues at times (what website doesn’t) but they’re starting to make Yahoo look like amateurs.
As I’ve said before, these bugs have been going on for months, and it looks like they’ve just made things much worse instead of better. It’s getting laughable.
Tamie said,
June 13, 2009 @ 8:38 am
I had started a couple of groups over on Google a while back and then decided to say on Yahoo because I had so many that needed to be moved over. But now that they have wiped my groups off the face of the Internet, I guess I have nothing holding me back! I have to start from scratch anyway.
Bill Cortner said,
June 13, 2009 @ 10:28 am
Tamie,
I realize how frustrating this must be for you. But I’d try and hang in there for a little while longer. In my homest opinion, there’s a 99% chance that your groups will be restored. I seriously doubt that they were permanently wiped-out during the recent maintenance outtage. I’ve been with Yahoo Groups for many years [have several groups with thousands of members] and although things have been very rough since the March facility switch… Yahoo’s performance/track-record overall has actually been very good. Prior to March, it was rare that I had a problem and even then, it was always quickly corrected. My guess is that Yahoo felt that their move to a new physical location [servers] was absolutely necessary, or they never would have made such a costly, labor intensive and ultimately disruptive move. A further guess would be that the older facility/hardware would not allow Yahoo to move forward with the kinds of changes that the future always demands/ushers in with any tech industry. Clearly, the disruption was well beyond anything Yahoo’s engineers had envisioned. But it’s obvious that they have been working very hard to resolve the admittedly bad and frequent glitches
associated with this move/change. I realize that it’s human nature to believe that the grass is always greener on the other side of the LCD screen, but you know what? After going through hell to try and migrate your members over to a different group hosting service [and huge numbers would be lost], Yahoo would probably be just about done with this project. Plus who’s to say that whatever service provider you chose wouldn’t themselves feel the need to make changes to their system a few months after the migration resulting in similar kinds of problems on top of the loss of large numbers of members?
No… I’ve made up my mind to ride this storm out right here at Yahoo Groups,
because I believe their engineers will soon get things back to normal and that we will all begin to experience the benefits of whatever this move was intended to deliver as we move forward into the future.
-Bill
samantha said,
June 14, 2009 @ 10:29 am
i can’t do posting anymore why i wish i could i have kids clothes i need gone a.s.a.p samantha
Amy said,
June 14, 2009 @ 6:47 pm
What is most annoying is the fact that we cannot get a straight answer. I am repeatedly asked to provide more information including the URL (which how can I do for a site that doesn’t exist) while others are told that Yahoo has the right to remove/terminate any group that they think violates their TOS. How is an online recycling group that has been in existence for 6 years be in violation?
NBR said,
June 14, 2009 @ 7:59 pm
@ Amy said,
“What is most annoying is the fact that we cannot get a straight answer. I am repeatedly asked to provide more information including the URL (which how can I do for a site that doesn’t exist) while others are told that Yahoo has the right to remove/terminate any group that they think violates their TOS. How is an online recycling group that has been in existence for 6 years be in violation?”
Hmmm….After 6 years, one would think one could remember the URL of the site…..
Tamie said,
June 14, 2009 @ 8:17 pm
NBR said: “Hmmm….After 6 years, one would think one could remember the URL of the site…..”
I don’t know what you are implying, but we had well over 50 groups and we cannot recall the exact URLs of each one, Mr Smarty Pants. Hmmmm….
Gisele said,
June 14, 2009 @ 8:39 pm
Hey, Gordon. Sorry to comment this here, but I’m looking for a place to make suggestions to yahoo groups, and can’t find any… I would very much like to add photos to the birthday reminders in my group. Can you help with that?
I’d appreciate if you could answer to my e-mail giselenaine@yahoo.com.br
Thanks,
Gisele
srikanth said,
June 14, 2009 @ 9:54 pm
Hey, Gordon. Sorry to comment this here, but I’m looking for a place to make suggestions to yahoo groups, and can’t find any… I would very much like to add photos to the birthday reminders in my group. Can you help with that?
I’d appreciate if you could answer to my e-mail skanth_cta@yahoomail.com
Thanks,
srikanth
Amy said,
June 15, 2009 @ 9:26 am
NRB, I did provide them with the URL but they said it was “not found, invalid or disabled” and are asking for a current one, which again, how can I send them one if they disabled the old one and haven’t created nor will allow me to create a new one.
I do believe that there are some people here who have no purpose other than to create havoc and be rude. Why take the time to respond to someone’s post if you have nothing beneficial to say?
Todd said,
June 15, 2009 @ 4:11 pm
Hello,
I applied to join this group quite a few days ago and I was wondering how long it normally takes to be approved. I’m in the middle of moving and I have a few things I’d like to post as well as looking for a few things for my new place. I’d like to email the Yahoo Group’s moderator but that was not an option that I could find.
Shal said,
June 15, 2009 @ 5:11 pm
@Gisele, your suggestion would go well here:
http://suggestions.yahoo.com/?prop=groups
Amy said,
June 15, 2009 @ 6:43 pm
Todd, which group are you looking at joining?
Melissa Daniels said,
June 16, 2009 @ 12:29 am
@Danny Gregory
I’ve added your group to the list of groups I manually move over every morning until the Adult bug is fixed. Your group will be moved every morning by roughly 9am PT.
Thanks for your patience!
-Melissa
Melissa Daniels said,
June 16, 2009 @ 12:41 am
@Todd,
As an FYI in the future, if you want to email the group owner you can always find the owner address at the bottom of the group homepage. This will message the moderator/owner directly.
-Melissa
Michael said,
June 17, 2009 @ 6:51 am
Here we go again: All of a sudden, approved messages are being posted on our group’s board, but NOT being received by our members via email. Let’s see — this time it was less than a week between the latest breakdown in the messaging system and the last one. I believe that sets a new world’s record. Yahoo Groups have become IMPOSSIBLY ridden with bugs.
Terri said,
June 19, 2009 @ 8:16 pm
Since the maintaince has been done on my site I am finding that I am unable to post a reply directly to any message on my group. I keep getting this stupid error when I hit the reply or send
Cannot retrieve message 76117 for MiniatureCollectorsClub
I am not sure what has been changed but this is annoying, I get a number of posts and prefer to read/reply from the site but this new problem isn’t allowing me to do so.
Could you please contact me and let me know what the problem is or if it will be corrected?
B-Dawg said,
June 19, 2009 @ 10:09 pm
Tonight I’ve been trying to post some photos in my group, but keep getting some error message. I tried on two different computers and got the same thing. Don’t know if anybody else has been having this problem…
Will said,
June 20, 2009 @ 11:47 am
B-Dawg… yes, I have not been able to add any photos to the photo albums all day long (and in more than 1 group). I have tried to pull up the basic uploader, but it won’t even pull up. Another Yahoo “improvement” maybe?
Bill Cortner said,
June 20, 2009 @ 11:58 am
My groups are also experiencing these issues…
#1 “can’t retreive message# XYZ” error message when trying to post…
People’s posts are then lost
#2 “remote server error” when trying to upload/change the homepage photo
This is troublesome as I normally change the image every 3-4 hours.
Since this is effecting four out of four of my groups, and judging by the
recent posts on this blog, I’m assuming these are widespread problems.
Fingers crossed for a quick fix.
-Bill
jackie said,
June 20, 2009 @ 12:25 pm
I haven’t been able to post pictures since yesterday either, and my group was classified as adult all by itself. The last time this adult category bug happened, Yahoo did nothing to help and I had to shut down a group I’d had since 2004 and start all over. Maybe this time I can get some actual help.
B-Dawg said,
June 20, 2009 @ 11:58 pm
We haven’t had the adult thing happen…and hope it doesn’t…our group is family-oriented and don’t want to even start down that road. Hopefully they will get this stuff sorted out…I get confused even talking about it; I’d be useless trying to diagnose and fix it…
jackie said,
June 21, 2009 @ 10:30 am
I also have a very family-oriented group, and I got help with getting it out of the adult category yesterday. Now it’s once again in the adult category this morning. Yahoo’s been nothing but frustrating lately.
lock67ca said,
June 23, 2009 @ 11:24 am
Google Groups is much less frustrating.
Jeri said,
August 13, 2009 @ 6:42 am
This is my first time on “Yahoo Groups Blog”. It is really awesome.I hope there,
I found big support.
Thanks
Jeri
Jenifer said,
August 16, 2009 @ 11:30 pm
This is my first time on “Yahoo Groups Blog”.It is really awesome. I hope there, I found big support.
Thanks