Comments on: Update: Message Search

By: Chris Pappas

Chris Pappas — Wed, 07 Oct 2009 20:17:08 +0000

Hi Melissa,

I reported quite some time ago about the problem our group is having with the search feature, but there has been no response or fix.

What can we do to be migrated to the new search, and over what timeframe could we expect this?

Thank you,

Chris
http://tv.groups.yahoo.com/group/LostinSpaceProps/

By: Peter Sofman

Peter Sofman — Mon, 06 Jul 2009 16:20:06 +0000

6 July 2009:

If the folks running Yahoo want to keep our business, they’d better solve problems like the message search problem promptly.

It’s tough to get customers… but it’s easy to lose them with poor service!

We’re looking at Google Groups as an alternative for our group.

Pete Sofman
owner: RETUP

By: Patrick Toomey

Patrick Toomey — Tue, 16 Jun 2009 07:07:47 +0000

Melissa,
Though this blog apparently is meant to placate the various affected groups that encounter problems in my mind it is having a negative rather than positive effect. Yahoo Groups has done a poor job of supporting the user communities since its inception! The amazingly poor implementation of the profile and the search flaw being two examples. The fact that your people ignore users by telling us that ‘this is a known bug’ as though this is some form of solution aggravates me. Your telling us that our groups will have fixes to the search problem by Mid-May and then still having us installed by Mid-June is another. Finally, the fact that this blog is virtually hidden like your form to report errors to support does not bode well for your future.

Patrick Toomey
Owner: Mob-Montana
CHarlottesville, Virginia

By: donna

donna — Wed, 27 May 2009 00:58:12 +0000

Champaign Urbana group has also reported problems with searching for latest messages and has never been contacted for more information. We are a huge group with easy 50 messages daily on a slow day.

By: Michele

Michele — Fri, 01 May 2009 19:51:35 +0000

any updates on the timetable for this? thanks

By: Michele

Michele — Thu, 23 Apr 2009 12:24:40 +0000

I’ve reported my groups long long ago and still no fix. Any idea when it will be implemented?

By: Cynthia H.

Cynthia H. — Wed, 15 Apr 2009 16:15:23 +0000

I’ve tried to perform Searches at stashbuster and QuiltvilleChat today (15 April) and yesterday (14 April). Neither Search pulled up anything after March 12, although I myself posted the messages I was looking for in late March.

What gives?

By: Kathi

Kathi — Tue, 14 Apr 2009 02:13:51 +0000

My group, claycenterfreecycle is experiencing the March 19th search problem. I knew there was some sort of glitch, but I guess I didn’t know that I could report it.

I also think that I get previously deleted messages in my search, but when I click on them, they of course won’t come up.

Please fix it as soon as you can.

Thank you Very Much! Kathi

By: Diane

Diane — Sun, 12 Apr 2009 18:38:24 +0000

I had reported my search problems to Yahoo before the cutoff date! I have since reported it 2 or 3 times, with the last time being today.

If my Group, http://groups.yahoo.com/group/Animation_Addicts/ , has been migrated to the new update…it’s still not working.

If it hasn’t, why not???

I use the Advanced Search every week to check my Group’s Activity for the week which just ended. It still does not do an accurate search for the specific dates, either by just the dates, or by each Member’s Yahoo ID.

It still shows messages I have deleted !!!

I was under the impression all Groups would have been updated to the new Search Features by now. Why doesn’t my Group’s Advanced Search feature work yet??

Thanks for whatever assistance you can give me. I am tired of having to count every Member’s shares for the previous week by individual in my email folder.

By: peacelover

peacelover — Sat, 11 Apr 2009 18:28:49 +0000

I reported our group many times for not being able to get messages after 3/19 when we do a search.

Hope this gets resolved soon. It really makes it difficult for us to do our moderator work. Thanks.