Even Groups gets the hiccups

Update: We are aware of the web and delivery issues (including some reports of duplicates) and are working to resolve these issues as quickly possible while completing the data center move. (03/26/09 @ 6:33 am PDT/1:33 pm GMT)

Over the past three weeks we know that some of you have experienced a few hiccups while using Yahoo! Groups. (These issues are currently impacting less than 10% of groups). For this, we’re sorry– we’re in the process of moving to a new data center, a move which should enable us to deliver faster page loads, a more stable system, and an all-around better user experience.

Currently, about 75% of Yahoo! Groups have been moved over to the new data centers and the remaining 25% of groups will be moved over in phases between now and March 31st.

As is the case with any move, however, issues sometimes arise, which in this case have resulted in temporary delays or bugs. As a result of this, some of you may be experiencing a temporary issue accessing your files and we’re working to resolve that now.  We’re sorry about any inconvenience caused by these problems; and we appreciate your patience, as we work through these issues in an effort to improve your experience on Yahoo! Groups.

Melissa Daniels
Yahoo! Community Manager

265 Comments »

  1. anonymouse said,

    March 19, 2009 @ 7:39 pm

    thanks for the update. Unfortunately, there’s more than just some delays and inability to access files. My group has been at a complete standstill. We usually get about 120+ posts a day and today we had 7 total. By mid-late afternoon, having been through this before, and the inevitable flood of duplicates, triplicates and more that soon follows, I felt forced to disable posting. And of the dozens of groups I belong too, all are experiencing significant problems. Either no posts at all or delays from 1 to 5 hours.

    I certainly don’t mind being patience during these down-times. However, I’m not very patient with communiques that gloss over the breadth of the problem and really don’t provide us with any information to set our expectations and effectively insult our intelligence.

    Many of us realize this is a free service, and we appreciate it. But we also make you guys significant amounts of money via page views/ad impressions. So in effect we are paying customers. Please treat us as such.

  2. Annoyed said,

    March 19, 2009 @ 9:18 pm

    cant get any post through no matter how many times we tried to send it through. i mean seriously none of my groups had any messages posted today.
    even if its a free service to us by having us subscribe and viewing the ads and clicking on ads it does make money.
    if my other members would leave with me i would find some place to put my groups on. there is always something messing up with yahoo. its bothersome and annoying

  3. LOGOS said,

    March 19, 2009 @ 9:23 pm

    Posts are taking approximately 2.5 to 3 hours to make it to the board in EVERY group that I’m a member of. This is unprecedented, and even worse than when yahoo clubs became groups. Remember, this isn’t a snail-mail service. I and others simply will stop posting if we have no idea if a post will take three hours to make it to the board, or will simply cease to exist once I hit the send button (been there, seen that), which of course means that these boards are essentially destroyed until functionality resumes…if ever.

    And in the mean time, your corporate sponsors are getting hosed. I suspect they’ll require more than a box-checking superficial address of the problem.

    LOGOS

  4. MK said,

    March 19, 2009 @ 10:40 pm

    I see now. I send out a daily. But, since yesterday I started having hiccups:) I did not resend messages. I will just wait.

  5. Paw Paw said,

    March 20, 2009 @ 12:03 am

    Yesterday was the pits with mail, and so far, it is the same , this morning
    Seems some members are stating no problems with mail,others, the same as mine, personally, it is taking mine 2 hours or more, to show at one of my groups, and some posts I still haven’t seen. Looks as though might as well shut down agian today.
    I can understand down time, but come on guys..

  6. Flintville Annie said,

    March 20, 2009 @ 5:41 am

    hehehe
    More thoughts from Yahoo?
    Yahoo and “bugs” sure do seem to go together…

  7. Unknown User said,

    March 20, 2009 @ 5:44 am

    Yup, definitely very slow. Is there some kind of DNS or routing issue causing the problems due to this move?

  8. Capitalsfan said,

    March 20, 2009 @ 6:34 am

    Messages are taking more than two hours (in some cases up to five hours) to post to our site, which has virtually shut us down and made it impossible to exchange communications. This has been going on for several days now, which makes me question the efficiency and expertise of your maintenance team. If Yahoo felt that any site maintenance was going to affect our ability to post messages so drastically, then it should have been posted on the website. It was not. Lets get with it and get this issue resolved. Our group is trying to plan a reunion and the inability to communicate via our Group in a timely fashion is affecting our planning.

  9. Harlen Phelan said,

    March 20, 2009 @ 7:14 am

    I have just signed up for the group Shacktalk. I receive the emails from this group but I cannot access the group, photos, or reply to posts. Can you resolve this issue?

    Thank you,

    Harlen

  10. frustrated group member said,

    March 20, 2009 @ 8:18 am

    If Yahoo felt that any site maintenance was going to affect our ability to post messages so drastically, then it should have been posted on the website. It was not. Lets get with it and get this issue resolved. Our group is trying to plan a big event and the inability to communicate via our Group in a timely fashion is affecting our planning.
    certainly don’t mind being patience during these down-times. However, I’m not very patient with communiques that gloss over the b problem and really don’t provide us with any information to set our expectations and effectively insult our intelligence.

    Many of us realize this is a free service, and we appreciate it. But we also make you guys significant amounts of money via page views/ad impressions. So in effect we are paying customers. Please treat us as such.

  11. PG said,

    March 20, 2009 @ 8:51 am

    I’m with the other users, this has been more than a hiccup. I’m all for being patient, but it would have been much better to know in advance to expect a problem, so I didn’t waste time trying to troubleshoot it. There was no information about the delays on the blog yesterday. If I had been warned I would have known to just sit tight and ride it out and could have alerted group members to do the same. Can we expect these delays to continue right through the end of the month as the blog post suggests?

  12. Michele said,

    March 20, 2009 @ 9:15 am

    on one of my groups (SweetheartsDolls) we had a special event scheduled for yesterday evening and had lined up guests for a special chat only to find out that our group was totally unavailable. Additionally, email posts were delayed by several hours making it impossible to hold our planned event.

    A little advance warning would have been nice and we could have re-scheduled in advance. Instead, what we got was a lot of frustrated members and a huge inconvenience to our special invited guests, and a loss of business as a result.

    This all could have been avoided with the courtesy of a simple advance notice.

  13. Melissa Daniels said,

    March 20, 2009 @ 9:47 am

    @PG,
    Yes– there’s a chance that you’ll continue to run into a few issues throughout the month while we continue to move over to the new data center. We know this is incredibly frustrating for you all, and we’re working to resolve the issues as fast as we possibly can.

    -Melissa

  14. Melissa Daniels said,

    March 20, 2009 @ 9:51 am

    @Michele,
    Unfortunately, unlike planned maintenance where we know exactly what is going to be affected, with a move of this nature, we’re not able to fully predict which groups (and when) will see an issue– or, what issues they will see. If we were able to do so, we would definitely notify you all.

    As an issue arises, the team actively works to troubleshoot and resolve the problem to curtail any additional impact. I’m sorry your group was so negatively impacted.

    -Melissa

  15. TiredOfIt said,

    March 20, 2009 @ 11:21 am

    Melissa, thanks for responding. The issues have more to do with clear communication from you guys. We don’t expect you to be magicians and predict the future. Sometimes things just happen. We get that. The problem is the ongoing problem of Yahoo incapable of communicating with us.

    A very good example is from a number of days ago when your mail team announced planned maintenance. Great! Some warning. The only problem was that they announced that it was completed, everything running smoothly, all was well. Even though clearly it wasn’t and hadn’t been for hours. And I suspect this current problem is an extension of that one, as it happened only a couple days later. We try to find some answers to understand and inform our community and not only is there nothing available, we see blog posts that all is well and, not terribly surprisingly, all comment features are disabled.

    We get shut out, with nobody to provide answers or even acknowledge there is a problem. This is just one example. Your blog post is another. This is a consistent and very well known behavior of Yahoo.

  16. notamused said,

    March 20, 2009 @ 12:16 pm

    I like the minimizing language. “There are some reports of slow message delivery.” Does “some” reports mean only that people that have been able to contact you or is it just two or three? Because where I sit this problem is afffecting the majority of all Yahoo groups. It’s not just ’some’

    And if by “slow message deliver’ you mean anywhere from 1-15 hours or not at all, then yeah, that’s slow. A few minutes delay, that’s slow. Even 30 minutes could be considered slow. But 15 hours or not being delivered at all, that’s not slow. That is a system failure at all levels. Period.

    Please stop trying to minimize it so it sounds like mom explaining how long it might take for the soup to cool down. It’s insulting.

    And no surprise, the Yahoo Mail blog says nothing about this and as far as they are concerned everything is just dandy. But it’s weird. Comments are turned off. I guess that’s a little slow too.
    http://www.ymailblog.com/

    And other than a duplication of the hiccups, the Moderator Central group doesn’t even mention the problem.

    http://tech.groups.yahoo.com/group/moderatorcentral

    Even the Group Manager Forum talks about the hiccups, but still no formal announcements from Yahoo. And in a bit of recursive trickery, at the top of the page it refers to this blog:

    http://tech.groups.yahoo.com/group/GroupManagersForum/

    This seems like more than just a system problem. This is more of a company culture problem.

    Do you think any of us out here might be, I don’t know, a wild guess, shareholders?

  17. Melissa Daniels said,

    March 20, 2009 @ 12:36 pm

    @TiredofIt,

    Actually, this current problem has nothing to do with the mail issue. Groups mail is handled differently than your Yahoo! mail– though they’re both forms of mail, they’re not one-and-the-same.

    As far as commenting is disabled, you can clearly see that’s not the case here. :) (Though in all honesty I did disable comments on the mail outage post because I wouldn’t be able to accurately answer any questions about the mail outage– so rather than provide you all with a series of “I don’t know, please ask the mail team or contact customer care” I turned off comments).

    I understand that you all are frustrated with what you see as a lack of clear communication, but in all honesty that’s not what it is. We do notify you of issues as they arise, and do our best to keep you notified as they develop. For Y! Groups, we use this blog and Moderator Central to notify users of major issues, and keep the blog updated with minor issues and resolutions.

    Gordon and myself also do our best to respond to your comments and questions here, and do more than acknowledge your issues. But like you said, we’re not magicians and aren’t able to predict the future, and sometimes things do just happen. We wish they didn’t, but sometimes they do.

    -Melissa

  18. TiredofIt said,

    March 20, 2009 @ 12:58 pm

    Hi Melissa,

    Do you think rather than having to defend yourself of what things don’t appear to be you guys to the time to not make things appear that way?

    It might make sense on your side to disable comments, but on our side it looks like a game plan. And a not very nice one. Instead, to get ahead of the possible PR problem a very simple solution is that you could make mention that you’re disabling comments and direct us where else to go for more info. The problem is in that case, if you’d referred us to the ymail team their blog has ALL comments turned off and continue to report clear skies.

    And this isn’t rocket science. And I don’t for a second think you’re stupid. So if it’s not a difficult problem to solve and you’re a smart person, then why isn’t it happening? Yet you keep feeding us this whole “oh, we didn’t know, we all make mistakes, we didn’t mean it really” we’re only human, bumbling fool routine.

    Is it so much to expect that you guys might at some point learn from your mistakes? Or is it really not that important what your audience thinks?

    I want to think the best. I want to give you the benefit of the doubt. But your actions and reactions make that very difficult to stomach. I’m sorry if that seems too blunt but I feel at least one side of this dialog requires to directness. I hope you understand.

  19. Melissa Daniels said,

    March 20, 2009 @ 4:12 pm

    @Tiredofit,

    Honestly it wasn’t commented on in the post because it wasn’t really an issue– no one here left a comment on another post about that issue, and if they had, I would have opened up comments on the post.

    -Melissa

  20. Melissa Daniels said,

    March 20, 2009 @ 4:39 pm

    @notamused,
    The language “some” was used because this issue was affecting less than 10% of groups.

    The reason why the mail blog says nothing about this is because it’s not a mail issue– it’s a groups issue, which is why it’s on the groups blog, NOT the mail blog.

    As far as mentioning the issue on Moderator Central goes, we don’t typically message outage messages to Moderator Central unless they impact all groups. Also, if there’s an issue with groups delivering messages it doesn’t particularly make sense to use groups to deliver a message about that issue, as users might not get the message until after the issue is resolved.

    It’s also important to note that Group Manager Forum is a fantastic resource, but it’s not a Yahoo! owned resource– it’s a group run by users just like you, who are just fantastic moderators. So, if they choose to not call out the issue, then they choose to not call out the issue. It’s not a communication breakdown on our behalf or theirs– it’s just one group deciding to communicate about what they deem relevant to their group and their members.

    -Melissa

  21. Sue said,

    March 20, 2009 @ 6:30 pm

    It seems the delayed messages in our group has been resolved.

    If having some delays lately while you were moving to another data center means we will now receive our messages faster, then ok.

    Thanks

  22. teodora said,

    March 21, 2009 @ 1:59 am

    hi,
    good news but still … unfortunately not much moves in our new group either :(
    one of the new members posted a message almost 4 hours ago and still no sign of it … it’s pretty annoying :(

  23. Bobbie said,

    March 21, 2009 @ 7:38 am

    If the migration of Y!G is going to be ongoing (until March 31st), perhaps you could insert a message to that effect on the top of all of the homepages. This was what was done in the past when there were *major* system-wide issues affecting all groups.

  24. carol crawford said,

    March 21, 2009 @ 9:51 am

    i am loooking for my group fayette countyfree cyclewashington court house ohio.i subscribed to the wriong place. it was fayette county free cycle georgia.i want to subscribe to the group in wcho.thank you crawford carol 31 @yahoo.comwill some one let me know where my group is?

  25. Acharya S said,

    March 21, 2009 @ 9:58 am

    If any Superconsciousness groupies are here, you can see what has happened to the group. I’ve sent in a tech support ticket, but I probably needn’t have, since they’re well aware of the problem.

    Hang in there!

  26. Jim Calvert said,

    March 21, 2009 @ 10:55 am

    The Yahoo group, “norcalzennownersgroup”, is becoming very difficult to use.
    What is happening is that far too often that screen page issues a message
    saying “Activity within 7 days (No Activity) “. I know this is not true because 5 minutes before in a previous session, multiple messages posted today and yesterday were listed.

    This error has occured frequently during the past several weeks. When it
    does occur, and I wait for an hour or two, and I return to that website –
    all is normal and the posted messages are listed. Yet a day or two later,
    the same error occurs.

    I have tried going to that webpage from several different computers tied to
    several different ISPs while using several different operating systems, and
    have still experienced this problem. So it has nothing to do with my computer.

    If Yahoo is performing maintenance, that is understandable, but a statement
    like “Activity within 7 days (No Activity) ” is simply misleading if that is the case. A message such as “Temporarily down for maintenance” would be far more appropriate.

    Please get this fixed.

  27. kathy said,

    March 21, 2009 @ 1:30 pm

    None of my groups are working at all. There are no comments whatsover. Why doesn’t someone from yahoo come to these blogs and let us know what is going on and when the site will be working again. thank you.

  28. الزهــور النرجسيـة said,

    March 21, 2009 @ 2:14 pm

    Everyone agrees that the there are several languages should be included in Yahoo and find that unless the evolution of civilization is to bring together people of all languages, thank you ..

  29. Deanne said,

    March 21, 2009 @ 2:53 pm

    How many times to you have to post a message before it actually appears? I’ve don it 4 times now and other people’s messages who posted after mine got published and no sight of mine. Kind of unfair

  30. Nick Ruark said,

    March 21, 2009 @ 3:19 pm

    As of 3:15 PM Saturday (03/21/09) the slow mail delivery and moderator access issues remain UNRESOLVED for my group (PrivateWirelessForum).

  31. Nick Ruark said,

    March 21, 2009 @ 4:07 pm

    To add to my prior post, the PrivateWirelessForum group homepage intermittently displays a “no activity” message; the “message pending” indicator is not being displayed; pending messages cannot be accessed to be approved; access to the files area is denied; at least 1 approved email has not been posted or sent to members. Most of these problems are intermittent; occasionally the functions work but more often than not they don’t. Hope the YG team can get them resolved soon…..this latest episode of YG hiccups is becoming very frustrating very rapidly.

  32. James said,

    March 21, 2009 @ 5:26 pm

    The messages problem has been a few days now, and it would have been great to see some type of announcement on the groups that the problem was beingh worked.

    Obviously sites such as Yahoo as large as it is, you guys may experience problems that affect all of us but stuff happens..just get it fixed asap, and all is good one more time till the next hiccup rattles every one again as it always does..lol

  33. Shyanne said,

    March 21, 2009 @ 5:36 pm

    For some reason the messages for my group have been unavailable for about the last 3 hours, I get this message “Message archives are not currently available” also the Activity within the last 7 days says “No Activity”, which I know is not right as we have had over 300 posts the last week alone as well as several photos posted. I was not sure where to go to report this as the link I had for reporting problems no longer works for some reason.

  34. Mimi said,

    March 21, 2009 @ 5:54 pm

    STILL HAVING MANY PROBLEMS…..WEBSITE IS DOWN.

  35. Liz Odell said,

    March 21, 2009 @ 6:03 pm

    My group has been closed most of today; the activity Within The Last 7 Days reads “no activity (rubbish) and message archives are not currently available.

  36. Thomas Hruska said,

    March 21, 2009 @ 6:06 pm

    Feature request (for lack of a better spot):

    The ability to “reject as spam and ban a user” simultaneously from the Pending messages page.

    My site was also down earlier – but the group is heavily e-mail based and rarely goes to the website and e-mail was working fine still.

  37. Major Group Owner said,

    March 21, 2009 @ 6:11 pm

    YAHOOGROUPS ERROR – Activity within 7 days: (No Activity)

    This falsely makes a vibrant group appear to be lifeless!

    My groups have hundreds of messages in the past 7 days. But Yahoogroups programming error says “No Activity” at the top of all of them.

    Internal bugs in Yahoogroups ability to display messages should not falsely lead to the statement that there has been no activity on the group.

  38. Bobbie said,

    March 21, 2009 @ 6:34 pm

    Can’t access management logs to even see whether there are messages caught in the holding pattern. Can’t edit moderated messages or change posting status via email, so my moderators are dead in the water – and the post I sent informing the group(s) that the Y!G team is aware of the problems hasn’t appeared so they’re probably sending multiples of the same message (not to mention the “test emails” that will come flowing forth once this backlog has been released)..

  39. Debbie said,

    March 21, 2009 @ 6:48 pm

    All of the email that I get from the groups, just is a blank page. Its highly
    frustrating. Even if you can post and it goes thru, it just shows up as a
    blank page. I hope the issues get resolved soon. As I post my stats, nothing but a blank except the date. Debbie

  40. Crystal K. said,

    March 21, 2009 @ 6:54 pm

    Besides all the above complaints, I’ll add the following : members of the group appear as under moderation when they are not, others’ messages as spam, others simply don’t get to be ever shown
    and on top of it all, though being obliged to pay yearly for a yahoo mail, whenever I go to the web page I find out that most messages on the board are taken by Yahoo for spam, including my own’s ! I have really up to here with Yahoo, my patience is running out and I’m trying to find a way to move my group from Yahoo to some other server.

  41. LOGOS said,

    March 21, 2009 @ 7:09 pm

    christianvsatheist is now completely broken!!

    Other groups work now, and quickly, but christianvsatheist group cannot detect any database at all and hasn’t been able to all day!!

    Thanks, incompetent technical staff!

    I’m actively searching for alternatives to Yascrew. Hell, you don’t even have a ligitimate support service, hence this BS blog.

    I think I’ll write to your sponsors.

    LOGOS

  42. Allison Makenzie said,

    March 21, 2009 @ 7:15 pm

    I understand that you guys are just human- and can not do the world- I get the whole mantienance thing. But scedulling it over such a large period of time with this many glithes and no warning…

    I am trying to establish a new group. People can’t post- files can’t be accessed. This is more than a hiccup for me. I have to work ten times as hard when I establish a group and I find my effort is fighting against a tide of glitches. This is a sytem wide error , not a minor inconvience.
    Why is everytime the system get’s fixed some big huge error occurs- seriously the thought of this going on for ten more days or so is unbearable.

    Ten days is not acceptable- no where near it. I don’t expect thinsg to be perfect but they do need to function

  43. Shalf said,

    March 21, 2009 @ 7:45 pm

    To: Thomas Hruska, there /is/ a better place:
    http://suggestions.yahoo.com/?prop=groups

  44. Mary said,

    March 21, 2009 @ 7:47 pm

    The last several days our group has had the messages show up HOURS later .. then last night & all day today it has pretty much been UNAVAILABLE ..oh if we get lucky, a few tiny moments here and there it is. but any messages needing approved CANNOT be done .. so we have alot of messages that have been sitting for HOURS to be approved. Tonight it still is USELESS and we are getting quite FED UP . This has become totally ridiculous ! what a mess !

  45. Heidi H Christensen said,

    March 21, 2009 @ 8:04 pm

    I can’t get into ANY of my 15 groupsl I can’t post and don’t get any email messages!

  46. Richard La Flame said,

    March 21, 2009 @ 8:16 pm

    I have not be able to edit or approve any messages for over 3 hours now. Nothing is working. It is well after 8:00 pm here in Nevada. It is the same way on all of the Groups that I work with.

  47. Sue said,

    March 21, 2009 @ 8:21 pm

    Just wanted to let you know, the messages are being delayed again.

  48. kateh50 said,

    March 21, 2009 @ 9:26 pm

    My Yahoo Groups experience has been just fine for years, thanks very much, until you small y yahoos starting renovating. I can’t even read archived mail and most of my book groups have been stuck for several hours. This is ridiculous.

  49. LOGOS said,

    March 21, 2009 @ 10:03 pm

    I’m actively searching for an alternative to chronically ill Yascrew. I’ll let you folks know what I find out. Hang in there, Thanks.

  50. Major Group Owner said,

    March 21, 2009 @ 10:15 pm

    HICCUP? NO!

    MAJOR FAILURE. YES.

    Please don’t insult us by calling this a hiccup. For 2 days, we have inability to display messages on the web. For 2 days before that, we have messages lagging 12 hours behind.

  51. Jesse James said,

    March 21, 2009 @ 10:56 pm

    We are still experiencing problems with a number of groups.

    Hopefully things will get better soon. Being cut off from some of our groups is impacting.

  52. PG said,

    March 22, 2009 @ 12:24 am

    Now you see it, now you don’t…

    When messages do get posted, and you go to moderate them, suddently pending messages are unavailable. Activity shows, then it disappears.

    As the sage has written,

    Give me back that filet-o-fish!
    Give me that fish!
    Give me back that filet-o-fish!
    Give me that fish!
    What if if were you, hainging up on this wall?
    If it were you in that sandwich,
    you wouldn’t be laughing at all!

  53. Guy Kettelhack said,

    March 22, 2009 @ 2:43 am

    I too can’t access any pending messages; will we get a reprieve on the dates? I’ve got a bunch in pending so I can send out ten or twelve a day (this is a pic group) dated so that they’ll all get out before the 2 week limit. Will however many days we can’t get access be added to the time limit?

  54. Eily said,

    March 22, 2009 @ 4:04 am

    It’s not just message delays, I’m getting this one one of my groups over the last couple of days: (Message archives are not currently available)

    Please sort this out asap. Saying that the problems will be sorted out ’soon’ is NOT good enough! Give us a date please!

  55. Michele said,

    March 22, 2009 @ 6:55 am

    15 of 35 of my groups are “unavailable”.
    When I go to the site for any of these groups, I get ” The group xxx is temporarily unavailable”. This was going on most of yesterday also, though the affected groups seems to change periodically.

    NO emails are being sent out and we can’t access messages online. This is quite a bit more severe than a message delay issue as you are reporting! Not only are there NO messages bneing sent out to individual/digest subscribers, the online archives are compeltely missing!

  56. Beth Koskie said,

    March 22, 2009 @ 7:06 am

    Unfortunately, all I’m getting in a few of my groups this AM is “no activity”, which means I can’t do SQUAT with the group … had that problem with different groups yesterday … AC4C generates 2-400 posts a week doing charity crafting, and we need the post function WORKING please … or the group ceases to function!

    Thanks, I can imagine running something like this is no easy feat …

  57. Kelly said,

    March 22, 2009 @ 7:21 am

    Unfortunately it would still seems that the hiccup as you guys have liked to call it has now become a cease to function. Early this morning my group members cannot access our group at all to even attempt to post. Error messages are happening everywhere, from No Activity in the last 7 Days on the main page to the following.

    Messages- the group is temporarily unavailable
    Files-File access is currently unavailable.
    Database- Network transmission problem

    We all understand site maintenance and moving to servers. However for the problem to suddenly go from no messages coming through due to server delays to a complete shut down is unacceptable. Due to that now being not the case at ALL. The case now being that the groups have ceased to function. Please get the services back up as soon as possible.

    Kelly

  58. Susan said,

    March 22, 2009 @ 7:32 am

    ALL the groups I belong to except one are down including the two that I own and moderate. Have been down all morning. These groups span several totally unrelated topics.

  59. Stephanie HC said,

    March 22, 2009 @ 8:02 am

    Sunday March 22 – I have just tried several different groups – including groups where I am just a member and not a moderator and none had archives available so I am not trying any more but if anyone at Ygroups is reading this, this is FYI! I am now going to do some yard work!

  60. Nick Ruark said,

    March 22, 2009 @ 8:27 am

    UPDATE: PrivateWirelessForum appears to be fully functional as of 8:15 AM PT (knock on wood!); HOWEVER, LMR_Narrowbanding now seems to be fully dysfunctional (I will assume that this is because it is among those groups that the YG team is now converting to the new server location). If not, the same issues that PrivateWirelessForum had apparently have crippled this group as well. Hope this little hiccup is resolved soon….

  61. Michele said,

    March 22, 2009 @ 9:07 am

    Nick, just becasue it may be back for now I would not assume it
    s fixed. One of my groups was out most of thursday evening and started working on friday. Then it was out again for part of the day yesterday and has been “unavailable” since late last night and all this morning.

    I wish Yahoo would stop calling these *major* outages “delays” when in fact the system is *completely* non-functioning for many many groups. A “delay” is the usual yahoo thing where messages show up an hour or so late and out of sequence. That’s not what we have here. This is “unavailable” which means NO messages are going anywhere at all – on time or delayed!

    And of course we can’t even notify our list members because that email won’t go anywhere either. So if and when the groups do come back to life there will be 100s of pointless “where is everyone?” “is yahoo broken again?” “why hasn’t my message posted?” emails and countless duplicate messages that members keep re-sending becasue they don’t know it’s broken and pointless to post.

    Yahoo, at least PLEASE put a better notice prominantly on the HOMEPAGE of each and every affected group to save from clogging the system further with the inevitable unnecesary messages. Most members won’t understand the the “no activity” note in their groups summary page means no messages can be posted. It needs to be big and bold and OBVIOUS to any use whio tries to visit their gropups that they should not try to post or send messages by email!
    And then of course when you do decide to bring our groups back to life, an automated notice to the group (or at least the mods) would be appreciated.

    thank you

  62. Willliam said,

    March 22, 2009 @ 10:33 am

    Thanks for the updates–looking forward to having the hiccups solved!
    :)

  63. Sofia said,

    March 22, 2009 @ 10:40 am

    Timeframe please?????

  64. Nick Ruark said,

    March 22, 2009 @ 10:56 am

    On March 22, 2009 @ 9:07 am Michele said (in part),

    >I wish Yahoo would stop calling these *major* outages “delays” when in
    >fact the system is *completely* non-functioning for many many groups.

    Good point! The YG team really needs to work on how the typical YG user perceives or understands these types of situations. This latest episode is certainly NOT just a little hiccup and, unfortunately, has created a giant “burp” felt throughout the YG network.

    >Yahoo, at least PLEASE put a better notice prominantly on the HOMEPAGE >of each and every affected group to save from clogging the system further >with the inevitable unnecesary messages.

    Excellent suggestion! Hopefully the YG team will do something like you recommend the next time YG has a hiccup. After all, they are in the communications business; there’s no questioning the fact that they do need to improve their methods of communicating with their users.

    FYI to the YG team – the issues with LMR Narrowbanding now seem to be resolved (again – knock on wood!). Thanks!

  65. Louise Holt said,

    March 22, 2009 @ 11:22 am

    The group KwikSwapColumbiaMo is temporarily unavailable

    I have tried to access my group for the past 4 hours with no success what is going on????? I know you are having problems but Pleaseeeeeeeee this is the cyber fast world.

  66. Bill Cortner said,

    March 22, 2009 @ 2:15 pm

    2:15pm…
    More than one hour after the “issue has been fixed” my group
    still shows “no activity”… “message archive not available”
    Clearly this crippling, widespread, 24-48 hour
    incident should not be described as a “hiccup”
    Come on guys…
    How about a little more honesty and a lot better
    communication/notification [ON EACH GROUP'S HOME PAGE]
    when hiccups aka disasters strike?

    -Bill

  67. Jim said,

    March 22, 2009 @ 2:15 pm

    Yahoo! Groups are unreliable. Google, here I come :)

  68. Amy said,

    March 22, 2009 @ 2:18 pm

    My group Penpal_Friends_2008 is completely inoperable at the moment!!!!Very, Very Annoying!!!!I am trying to post a message and it says there is no activity for this group, and that it is temporarily unavailable and it is the deadline for this post I cannot do it!…..WTF is going on this is such an inconvenience!

  69. Frustrated said,

    March 22, 2009 @ 2:23 pm

    Locked out intermittently for 2 days. Add us to the: “less than 10% of groups” affected. Grrrrrrr…..

  70. nooraletra said,

    March 22, 2009 @ 3:27 pm

    My group :nooraletra has this messege

    Access to pending messages is temporarily unavailable

  71. Bill Cortner said,

    March 22, 2009 @ 3:35 pm

    Amy wrote :

    “…WTF is going on…”

    Amy,
    That’s THE best thing I read in this THREE DAY LONG THREAD.
    You know what I did with my largest group? I put a JPEG of one of those
    old NTSC Television “PLEASE STAND BY” test-patterns up on the home-page.
    Are you old enough to remember the days of “please stand by” when most
    of us only had 3 or 4 channels to choose from? The irony? Who the heck is
    going to “stand by” for three days waiting for some programming?
    For in the 21st century, the audience, our members/subscribers have
    a virtually unlimited number of “channels” to choose from.
    Let’s face it Amy, as Group Moderators and ListOwners [I have the
    dishonor of being the latter] that is precisely our job/function…
    To provide information and entertainment to our members…
    Members who have the option of switching to another blog, another
    group provider, or even a live/online movie!
    I wonder if we realize the extent of the damage that is done to our
    television stations [individual groups] during these “hiccups”
    Sure, technical problems come with the territoty and to some
    extent can not be entirely avoided… But it’s important to make a
    distinction between a “hiccup” and a serious problem…
    In my view a “hiccup” would be a very short duration interruption
    of service… Short enough so that a reasonable expectation would be
    that the “audience” would shrug the problem off and tune in later…
    But what happens when they tune in later and find nothing?
    Then later still… Nothing?
    Three days later… Nothing.
    Guess what my fellow broadcasters…
    You don’t need “Nielson” to tell you that this “hiccup” has had a
    significant effect [read as] loss of active viewership.
    I mean, what’s our biggest challenge as Listowners?
    Clearly it’s to try and generate interest and increase participation…
    What effect do you think my “please stand by” sign will have on my
    post volume in the days following this three day period of silence?
    As I said in my earlier post…
    “THIS WAS NO BOATING ACCIDENT”
    [oh sorry, I run a film group]…
    “This was no hiccup”
    Seriously…
    I think this problem and the damage it’s caused clearly
    illustrates the need for more honesty [less spin, ala "hiccup"],
    more frequent updates, and a notice on the group’s home-page
    with a brief, truthful heads-up for the… VALUED AUDIENCE.

    -Bill

  72. Bob said,

    March 22, 2009 @ 3:55 pm

    Shame on us who would ever use a Yahoo group for anything critical, such as cancer (lymphoma)… who might actually post for something requiring urgent replies.

    I realize that not everybody can do this, but I am creating my own site that will have blogging and forum capabilities.

    Having been in the IT field forever, it seems, there is NO excuse for the lack of communication from those Yahoo personnel responsible… This is the way you lose business in any industry. An outage in a production environment is never acceptable, but more importantly it is most lethal when you don’t communicate it to your users.

    Bob

  73. Nick Ruark said,

    March 22, 2009 @ 4:59 pm

    Bill wrote: “I think this problem and the damage it’s caused clearly
    illustrates the need for more honesty [less spin, ala "hiccup"],
    more frequent updates, and a notice on the group’s home-page
    with a brief, truthful heads-up for the… VALUED AUDIENCE.”

    AMEN! The YG team needs to realize how these types of service interruptions (aka “hiccups”) are viewed from the perspective of the typical, non-computer literate end-user rather than from a YG teams’ IT-centric perspective. Additionally, as Bob stated, “there is NO excuse for the lack of (meaningful) communication” on the part of the YG team during this latest episode. Kudos to Melissa Daniels, a Yahoo! Community Manager, though, for keeping the Comments function alive and for the updates on the YG Blog – otherwise, none of us would have had a clue as to whether anything was being done about the problems. As many others have suggested, a notice posted on all YG home pages alerting users to the problems would have been welcomed. Maybe next time, eh?

  74. MK said,

    March 22, 2009 @ 4:59 pm

    I think yahoo groups has to have a better announcement system. I am satisfied as my group is back on track, but i think in general yahoo needs to develop a better warning system OR, and this is a better idea. Yahoo needs to develop a better way to make changes while the system is running.You are pretty good relatively but more work in this area can only help. Though, i know you guys have other plans you are working on also

  75. carol crawford said,

    March 22, 2009 @ 7:21 pm

    is this fayette county ohio free cycle in washington court?i signed up for the wrong group.it was fayette county free cycle in georgia. carol crawford

  76. Michele said,

    March 23, 2009 @ 6:39 am

    still NOT fixed!!!!!!! I’m still showing the dreaded “no new activity” and “unavailable” designation on 13 of my groups! No, the claim that all is well is completely untrue

  77. Jeff said,

    March 23, 2009 @ 6:43 am

    On Yahoo Webmail when someone post picture in email that is image area ‘icon’ right, the type of picture that accept jpg only why not bmp to be accept in icon In download all just below the ‘to address show bmp files how a person didn’t notice that why not in image area ‘icons’ too?? Another thing embedded pictures when you save these picture they have filenames but look like all same filename download.htm that should not do.

    Recent Activity *
    44
    New Members
    Visit Your Group
    Yahoo! Groups
    Auto Enthusiast Zone
    Passionate about cars?
    Check out the Auto Enthusiast Zone.
    Y! Groups blog
    The place to go
    to stay informed
    on Groups news!
    Group Charity
    i-SAFE
    Keep your kids
    safer online
    .

    These above are block the description and pictures which cannot read or see full pictures only half pictures show in webmail.

  78. Pam said,

    March 23, 2009 @ 6:52 am

    Add me to the list of group owners who has an “unavailable” group. Our Caregivers Coming Together group is a support group of friends who all care for family members with Alzheimer’s. We depend on daily contact with each other to keep our own sanity. The group has been unavailable most of the weekend and is still that way this morning. I certainly hope it won’t go on like this much longer.

  79. Sofia said,

    March 23, 2009 @ 6:57 am

    I got an email saying I should not have those problems again. But I still having them.

  80. PG said,

    March 23, 2009 @ 7:24 am

    Still getting the “no activity” error, still have posts that have not made it through and I’m worried have gotten lost entirely.

  81. Carol Murphy said,

    March 23, 2009 @ 7:27 am

    one min its okay, next its no activity, no archives, pending messages temp unavailable, this has, and still is happening on our group, over the last few days sigh!

  82. Mary Martinez said,

    March 23, 2009 @ 8:02 am

    I have been posting to my Yahoo groups this morning and not one of my messages have gone through. This is extremely frustrating. Maybe we should find another forum for groups that is more reliable. Because Yahoo has been up and down with no access to files, etc. for a few weeks now.

  83. Nienna said,

    March 23, 2009 @ 8:02 am

    My group’s still seeing the unavailable issue and the post delay problem this morning. Should we be logging these with Customer care (again I feel like I’ve pestered them endlessly in the last week) or can the team see the problem areas?

  84. Carrie said,

    March 23, 2009 @ 8:11 am

    As of 8 a.m. Pacific time, my group is available but posts are still delayed by hours. I had to do a Google search to figure out where to get system status messages, and they didn’t even acknowledge our problem.

  85. James said,

    March 23, 2009 @ 10:00 am

    Hope the problems do clear up today, though I do still see delays in messages in the penidng cue or going to the groups when they are approved.

    Been a user since the old Yahoo Clubs days and before and evcen though over the years there have been glitches and issues about the service..I challenge any one to really find a better one for free, so for me I just deal with the glitches, the other alternative that so many are so quick to suggest, there is only one…buy a domain, design your own site and run it yourself, you’ll quckily find out why some times sites have technical issues..

  86. oth said,

    March 23, 2009 @ 11:08 am

    Shalf,

    Do you think Thomas Hruska got your message?

    Just curious

  87. Brad said,

    March 23, 2009 @ 11:18 am

    One of my groups is experiencing message delays again of about 35 minutes between the time they are sent and when they are posted.

  88. Mary said,

    March 23, 2009 @ 1:43 pm

    Is there any hope that those of us whose groups _still_ aren’t working correctly will have working groups in the next day or so?

    Because after four days of this, and messages still being delayed by an hour at least, I have people pressuring me to move to a different provider and I’d like to know what to tell them.

  89. Michele said,

    March 23, 2009 @ 2:10 pm

    my groups are (for now, anyway) back up and working. But the message delays (30-60 minutes) still persist. I guess delatyed is better than unavalable. But again, the claim that ‘all is fixed and caught up’ doesn’t hold true here – yet. I’m still hopeful that the worst is over.
    I would still like to see better communications on this issue for future “hiccups”.

  90. Shal said,

    March 23, 2009 @ 2:11 pm

    oth, I’ll never know, unless I see him on the Suggestions board and he happens to mention the blog. Or he posts back here. Whether he does or not I don’t really care, but I thought it would be useful to publicize the Suggestion board’s existence, in case later readers felt similarly.

  91. Nubia said,

    March 23, 2009 @ 3:07 pm

    hi
    the delay is more than hour to post until it reach the pending mails, then 1 hour more to rech the member mail box when we accept it
    this is really irritating everyday bring a new “bug” in yahoo groups
    and in same time old problems still persist even when you make updates, like if no one cares, like the “new feature” choosed by default for all new members, which hide the images in the mails wuth the infor of the group
    everyday around 20 members ask me why this and i am obliged to turn their options to “traditionnal” this give me extra work
    you should allow group owners to choose by default the mode they want for their group “tradiotional” or “fully featured” and not choose for us
    in the same way since your last big maintenance, the pictures as attachement when the members post via outlook no more appear in the pending mails of the group
    before all appeared and suddently after this maintenance they stopped to appear
    i sent a screen shot to GORDON from yahoo to show him some ponth ago, but after this no news like if no one care
    really it become difficult to be owner or moderator with all these bugs who ask us EXTRA efforts and work

    regards
    nubia
    owner Nubia_group

  92. Mark Guadalupe said,

    March 23, 2009 @ 3:11 pm

    ok that explain it, at least a notifications to owners would have been awesome! ☺

  93. Stephanie HC said,

    March 23, 2009 @ 4:13 pm

    Well, *our* messages are 1 – 3 hours delayed…… I wish there were some way that advisories to members could bypass normal routings – yes, and pigs might fly …… but I get so tired of list members asking me WHY I have moderated them – or the whole group – because their message hasn’t been posted yet! It is 711pm EDT and we are still wayyyy behind.

  94. Jim Calvert said,

    March 23, 2009 @ 5:46 pm

    Congratulations on getting these huge problems fixed so quickly. Very much appreciated. Now don’t make me regret saying so. ;>)

  95. Bobbie said,

    March 23, 2009 @ 6:14 pm

    I’m glad to hear that the backlogged messages should all be released in another six hours or so …however, posts I’m sending (and approving) now, aren’t appearing.

    I agree there needs to be a notification system/procedure in place (similar to or the same as what Y!G has used in the past) where a notice is put on every group’s homepage when there are system-wide problems …and updated as needed. It doesn’t help for me to send messages to my groups with copies of the information from this blog if my messages aren’t going through either!

  96. Cathie said,

    March 23, 2009 @ 7:02 pm

    This continues to be a problem. It seemed to be “almost fixed” yesterday, but, again, today (3/23) mail is taking forever to come to the list, some of it never makes it. I wonder if this is ever going to be fixed!!

  97. iri said,

    March 23, 2009 @ 7:30 pm

    We have delayed mail still (couple of days now) such nostalgia this really takes ya back to the old days…

  98. oth said,

    March 23, 2009 @ 8:05 pm

    Shal,

    Yes I see. However, I wonder how many people actually bother to read everything in this comment threaed – I must admit I don’t.

  99. parveez said,

    March 24, 2009 @ 1:28 am

    Hi All Here is one more free site u can earn money with out ant investment

    http://www.AWSurveys.com/HomeMain.cfm?RefID=parveez007

  100. Nienna said,

    March 24, 2009 @ 7:05 am

    Just to let the YG team know, our group is still seeing message delays. I’ve filed a support ticket but there seems to be a backlog, it’s taking a lot of time to get a response. If there’s any way in which I can help trouble shoot I’m only too happy to lend a hand

  101. Sue said,

    March 24, 2009 @ 7:07 am

    It is still taking hours for our messages to post. I understand about this being a free site, but it does get frustrating at times. We have had our group with Yahoo since 2001, and at times there had been glitches, but they only lasted a short while, this is has been going on for days now.

    Sue

  102. Mary said,

    March 24, 2009 @ 8:38 am

    Make my group the third one with delays this morning. And I’m with Sue. This has been going on for days. And every time we’re assured it’s fixed. And it’s not really.

    At first the delays were three, four, five minutes, and now we’re up past an hour.

  103. MK said,

    March 24, 2009 @ 8:56 am

    I already know after march 31st the system will be totally up to date.
    But, my inquiry is not about that.
    I wondered, do members in yahoo groups have unique identifiers for the group.
    perhaps it could be used to access members of the group, maybe attach the function to the profile maker in the group labs application.
    To name it, group unique identifier?

  104. Amy said,

    March 24, 2009 @ 10:05 am

    Okay seriously I thought this email issues was gonna be fixed and yet I’ve sent out two pieces of group email and neither has show up as of yet and that was an hour ago. This is getting really annoying. I’m getting pretty fed up with mess.

  105. Melissa Daniels said,

    March 24, 2009 @ 10:24 am

    @Amy, Mary, Sue, Nienna,

    Sorry about the delays– we know it’s incredibly frustrating. Believe me– it’s frustrating for us too that it keeps happening and that it’s such an inconvenience/pain for you all.

    We know this has been going on for days, and may continue through the end of the month, which is why we posted this message to let you all know. I assure you, we’re working to resolve the issues as fast as we possibly can and truly apologize for the frustration it has caused.

    -Melissa

  106. margie said,

    March 24, 2009 @ 10:36 am

    getting very frustrated…been here for over five years but now thinking to move to yuku…

  107. tammy said,

    March 24, 2009 @ 10:51 am

    My groups have been experiencing delays since Sunday. Even after we received the “its fixed” message, still delayed. Please, when its “fixed”, let us know who the fix applies to and why everyone isn’t fixed.

    Thanks

  108. Denver said,

    March 24, 2009 @ 12:51 pm

    Gordon/Melissa/Team:

    I truly understand, and I have patience. Sometimes these things happen, and everyone just needs to hold on tight…the outcome will become brighter once everything is fixed.

    You’re doing a great job. Keep up the good work.

    Denver

  109. nancy said,

    March 24, 2009 @ 2:21 pm

    now the groups are not posting my messages both from replies and on the site postings
    first you break the database and files now what is up with the rest of yahoo
    GET IT FIXED
    Enough already

  110. Rick said,

    March 24, 2009 @ 2:26 pm

    In my experience brief messages are getting posted more quickly than longer messages that were put in the queue earlier. Maybe the new system of indexing messages so that they can be searched more effectively has some bugs or is too processor-intensive.

  111. Ken Parker said,

    March 24, 2009 @ 2:28 pm

    Saying sorry does not fix the problem. Delivery sucks!

  112. Arun said,

    March 24, 2009 @ 3:00 pm

    Please don’t say,Its just “6 hours mail delay” . I have posted to 10 groups by 20th, But till now the mails not yet delivered to anyone of those groups. But new mails those were posted by other members has been delivered successfully.

    Is there any possibility ,they will be deliverd soon ????

    Yahoo groups have more delivery issues…

  113. Kelly said,

    March 24, 2009 @ 3:07 pm

    Is this issue ever going to be properly resolved guys? Once again I have completed numerous tickets on the problem this weekend with assurance the issue is over. Once again customer service in this area is failing again. Again members are unable to post, the group is now suddenly back to unavailable? Again we are assured that the message delivery issue is fixed only to have it go down again this morning?

    Right now as a long standing member of yahoo for over a decade I am disappointed. My members are frustrated. Normally we are all about patience and waiting for for well over a week now this problem has been ongoing.

    Please fix these issues as soon as possible.

    Kelly

  114. James said,

    March 24, 2009 @ 3:08 pm

    Okay I take it back, this is crazy…and been going on way to long!

  115. Sam said,

    March 24, 2009 @ 3:11 pm

    pending messages show mixed-up pics

    This is an issue I did not read here till yet.
    When there are let’s say 4 images attached to a message and you -as moderator- have to approve (or not) the message in the pending messages section, the attached pics show up very strange. The filenames appear ok, but the pics are many times not the ones belonging to that filename. Sometimes the same pic is showing with different filenames, while others do not show up at all. Once approved, everything appears ok in the members mailboxes. But this way good moderating and/or giving comment to apending message is not possible. This bug started 2 or 3 days ago. Sam

  116. Jim Calvert said,

    March 24, 2009 @ 4:50 pm

    I may have congratulated Yahoo too soon for “fixing” the problem (Congratulations on getting these huge problems fixed so quickly. Very much appreciated. Now don’t make me regret saying so.).

    We are STILL experiencing VERY SLOW postings in the two Yahoo Zenn forums I participate in (days instead of hours). Looks like I spoke too soon.

    Jim

  117. Dan Anderson said,

    March 24, 2009 @ 6:23 pm

    Our Yahoo Group is still experiencing significant delays (3-5 hours) in mail delivery to the site. The natives are getting restless and I have no answers for them. Please provide me with an answer or fix the problem. Our group has been having this problem for about 5 days now. Enough, please.

  118. Dean said,

    March 24, 2009 @ 6:25 pm

    I want to add a comment that some posted messages to my Yahoo Group (retireinphilippines) have been lost during your transition to the new data center.

    I also want to ask if you are deleting old groups that having had a message posted in years. If you search any subject, you will find many. Seems like a lot of wasted space.

  119. Nubia said,

    March 24, 2009 @ 7:00 pm

    this is true Sam
    i also noticed this since the last big maintenance of yahoo some month ago and not only since 3 days like you
    the pictures as attachement are all mixed the name for each picture is not the good one, and if you want to delete a picture not suitable, you have all chances to delete the wrong one
    even sometimes the same picture appear twice, even in erality is it only there one time
    all of this is really irritating and make our moderation worl so hard everyday

    the delay today is still around 2 or 3 hours for a mail
    i am really tired of all these problems

    regards
    nubia
    owner Nubia_group

  120. Dodge said,

    March 24, 2009 @ 9:02 pm

    My group is also having delays in posting. We have also had problems with people joining via email, as they reply to the message from yahoo groups and we, (the owners/moderators), never receive word that the member needs approval. I hope this problem is fixed sooner rather than later.

  121. saidulu said,

    March 24, 2009 @ 10:03 pm

    fun and only group really great

  122. Major Group Owner said,

    March 24, 2009 @ 11:12 pm

    5 DAYS of YAHOOGROUP CONTENT FAILURE.

    WAKE UP YAHOO! ALL HANDS ON DECK.

    The yahoo advertising is perfectly functional :)

    But, the group message content is total failure. Users are only here for the group message content. They don’t come here to just watch the ads.

    Lose the users, and you will soon lose the advertisers!

    I know you don’t give a hoot about the group owners.

    But can you afford to lose your advertisers?

  123. Firen said,

    March 24, 2009 @ 11:19 pm

    Slow posts, up to 3 hours! I have lost some new members because of it. Mostly because they post something and it doesn’t show up until they have gone to bed.
    We have gotten the unavailable tonight again too.
    I just wish Yahoo would send out a notice BEFORE you mess with the system so we can notify our members in advance. Instead, we only find out after we start having problems.
    Also, it seems that when you do have problems, the busiest Groups are the ones affected, while the Groups that don’t post much are OK. Why is that?
    We love Yahoo Groups, and are mostly happy here, but my membership kepps asking for our own website so we don’t go through this so often. Little do they know! LOL!

  124. gemma said,

    March 25, 2009 @ 2:30 am

    ok that explain it, at least a notifications to owners would have been Great! Yes I see. However, I wonder how many people actually bother to read everything in this comment- I must admit I don’t.

  125. Penny said,

    March 25, 2009 @ 2:58 am

    One again this morning 5 of my 7 groups have the not available. Post were extemely slow last night at around 8:00 P CDT but the post did get sent an hour later. Which I may not like but can live with. But the not available is hard to do anything when you are trying to keep up with active groups

    Penny

  126. bostonoski2004 said,

    March 25, 2009 @ 5:26 am

    Group still often unavailable. Messages still posting over a period of 2-5 hours. (And therefore getting duplicates.) Also getting error messages when attempting to post.

    “Group temporarily unavailable” happens off and on CONSTANTLY.

    This has been going on far too long. Yahoo will lose users or groups in their entirety soon. Google groups has no issues (and less advertising).

  127. Lawrence said,

    March 25, 2009 @ 6:13 am

    My group is still experiencing pending messages temporarily unavailable as well as significant email delays. Please try to sort this out as quickly as possible.
    Thanks in advance

  128. Deborah said,

    March 25, 2009 @ 6:15 am

    These problems have been going on for months now. Lately, it is the worst I have ever seen. I belong to several yahoo groups and am a moderator on one. Constant delayed messages, messages not available, long delay in posting, etc. I could deal with one inconvenience but when it is every single group every day, it gets old real quick.
    I have already changed all of my important emails to gmail accounts because I no longer feel that yahoo is reliable.
    Deborah

  129. Linda said,

    March 25, 2009 @ 6:27 am

    Hello,
    You asked to be notified: Access to TheTravelzine group, access to archived messages, access to pending messages, access to pending members have all been hiccupping intermittently for the past week or so. Thank you for your help as you work through this situation.

  130. Cindy Connery said,

    March 25, 2009 @ 6:51 am

    Both our DelcoPAFreecycle and TheDelcoCafe groups are still having the temporarily unavailable error today.

  131. Keith Harrison said,

    March 25, 2009 @ 7:15 am

    I watch this group on the web only. I can see nothing much on the first page. Cannot access messages at all. This has been the case for a few days now. I am losing patience. Lucky I saw your blog but I do not have too much confidence in Yahoo fixing anything.

    Keith Harrison.

  132. Shyanne said,

    March 25, 2009 @ 7:31 am

    Hi Melissa,
    A couple of odd things I have noticed this morning. When viewing the pending members the line where they state their reason for wanting to join the group is/was missing. I looked several times this morning and it wasn’t there, then it was, it keeps either showing or not showing. Another thing, when viewing the moderator activity any members that were approved or denied today does not show up. On the pending messages I get the message ‘access to pending messages is unavailable.’ but it was working earlier this morning.

  133. Fiona Hook said,

    March 25, 2009 @ 7:33 am

    Your message suggests the ongoing problems of unavailablility and delay in posts appearing on group are limited to just a few groups. I am posting so you know it is happening to my group too… I feel it is an issue for more than a few groups. I will put a warning to our group…if they can get to see it!!!
    Please advise us when this system is sorted… via homepages then we’ll know if we still have problems to contact you. Our members are very upset and can’t be bothered to post when there is such a delay. The messages are not only slow but some come through and others don’t so the order makes a complete nonsense of them. You should have got the message that we simply need to be kept in the loop. A daily update isn’t too much to ask even if it only says the problem is ongoing we do know and are working on it as quickly as we can.
    I look foward to being able to enjoy my group again in the VERY NEAR FUTURE

  134. Shala said,

    March 25, 2009 @ 7:35 am

    We are still seeing the message this morning.

  135. Carol said,

    March 25, 2009 @ 7:35 am

    Still having many problems — group is unavailable much of the time; can’t access current messages or message archives; posts take up to 5 hours to show up. Please help!

  136. Susie T said,

    March 25, 2009 @ 7:37 am

    Posts still not being sent to members (9:32am CST, 3/25/09). Still getting “Temporarily Unavailable” message multiple times this morning. Please treat us with the respect we treat you with. I hold up my end of the agreement by following your rules and service agreements, I expect you to hold up yours by completing updates in a timely manner and make repairs quickly.

  137. cybercanuck said,

    March 25, 2009 @ 7:37 am

    Temporary unavailable seems very repetitive for our Group

  138. Shelley said,

    March 25, 2009 @ 7:38 am

    I have not been able to access my group since Friday!! It is now Wednesday. I already put in a request to tech support and I got a response yesterday saying it should all be in working order now. I can not approve moderated posts, I can’t send or receive any messages to my group, I can not approve new members, I can not approve messages thought to be spam. Heck, I can’t even warn my members of this nonsense going on and why it is happening.

  139. Sarah said,

    March 25, 2009 @ 7:38 am

    We are still seeing the “Temporarily Unavailable” message. Thanks for working to fix it.

  140. Brad said,

    March 25, 2009 @ 7:41 am

    I’ve seen the temporarily unavailable message twice this morning. And messages are still delayed. I sent three messages and none of them have been posted.

  141. M.V.M. said,

    March 25, 2009 @ 7:42 am

    Our group is still experiencing difficulties – delayed posts 2-6 hrs, some group members’ posts going to the spam file, page not loading, unavailable, etc …

  142. Kerry said,

    March 25, 2009 @ 7:42 am

    We’re seeing “Network Transmission Problem” when trying to get into our database. When will this end?

  143. Cristina. said,

    March 25, 2009 @ 7:46 am

    My group is also experiencing the “Temporarily Unavailable” message.” Thanks for your attention.

  144. cybercanuck said,

    March 25, 2009 @ 7:51 am

    Message archives are not currently available problems

    Network transmission problem

    Delayed postings problem

  145. Val Zighed said,

    March 25, 2009 @ 7:51 am

    We have international health professionals and doctors who regularly post on this group.
    Please repair as soon as possible.
    Owner and moderator.

  146. Dale A Drinnon said,

    March 25, 2009 @ 7:53 am

    I still have probably over a hundred groups I moderate and am not able to get into this morning. I have several notices of pending messages to approve in my inbox and I am unable to get into the groups and approve those messages.

    In another problem, I had a member that requested that I add him on to all of the interconnected groups of one series, and I added him to ten today. At a rate of ten a day it will take me a week to add him on at all of them. This process is also not working well, is there any other way around it?

  147. Dale A Drinnon said,

    March 25, 2009 @ 7:54 am

    BTW did you really need me to send you the urls of the groups that still have trouble? THAT will be a LONG list!

  148. Lilly said,

    March 25, 2009 @ 7:54 am

    Still major problems!

  149. Shannymb said,

    March 25, 2009 @ 7:55 am

    Still not working!!!!

  150. flazatty said,

    March 25, 2009 @ 7:56 am

    For the last several days, our group has been experiencing delays in posting of messages. The group is moderated. It takes a long time for the message to appear in the pending file, and then longer for it to appear in the group once it has been approved.

    Also, there have been several times when the message archive is not available.

  151. oth said,

    March 25, 2009 @ 7:57 am

    Just tried to access my Group:
    http://groups.yahoo.com/group/OttawaHiTech/
    the result is:
    (Message archives are not currently available)

    RE:
    Update: Any of the groups that were seeing the “Temporarily Unavailable” message should be fixed– if you’re still seeing it, please let us know (leave a comment– please place your group’s URL in the URL field in the comment section). As for groups that are seeing a mail delay, we’re still sending out backlogged mail. (03/24/09 @ 3:23 pm PT)

  152. Shyanne said,

    March 25, 2009 @ 8:01 am

    I am now getting the message: “Message archives are not currently available” as well, and when I click on the Home link of the group it is taking forever to bring up the page (1+ minutes)

  153. oth said,

    March 25, 2009 @ 8:24 am

    Some profiles are also not available:

    For example:
    http://profiles.yahoo.com/ftlbcfndr
    Error message:
    “Sorry, this profile cannot be retrieved at the moment. Please try again.”

  154. MoGold said,

    March 25, 2009 @ 8:26 am

    Just tried to access my Group:
    http://groups.yahoo.com/group/pride_riders/
    the result is:
    (Message archives are not currently available)

  155. Jody said,

    March 25, 2009 @ 8:38 am

    All of the pets.yahoo sites I am a member of are not working. Are those groups down en masse?

    I appreciate that you are working on this issue at the greatest speed. However, it would be further appreciated if you could post a status message on the groups log in pages, including that there will be a backlog of posts, so that members do not attempt to keep posting. This will alleviate much of the stress on the group moderators. Thank you.

  156. Esther de Waal said,

    March 25, 2009 @ 8:46 am

    Can’t access new messages.

  157. Carrie said,

    March 25, 2009 @ 9:12 am

    Our group is intermittently unavailable. When it is available, posts are still taking about an hour to show up. I’m about ready to move the whole operation to Google Groups.

  158. Maggie Toussaint said,

    March 25, 2009 @ 9:17 am

    My group, The Book Spa, seems to be experiencing more than hiccups. Posts go missing and never show up. We get about a hundred or more posts a day but lately its all stopped. People are frustrated because their posts aren’t showing up. I hope these issues will be resolved soon.

  159. Mary said,

    March 25, 2009 @ 9:17 am

    Not to sound like I’m beating a dead horse, but for the fifth day in a row, our emails started out fine and have become increasingly delayed. It took until after 3 am to get all of yesterday’s messages delivered.

    I admit, this would bother me a lot less if I’d known about it in advance, and if people didn’t keep saying it’s fixed, when it clearly isn’t.

    Is there any hope that it will ever be fixed? Or should I just pack up my group right now and move to google, save myself some frustration?

  160. Kayla said,

    March 25, 2009 @ 9:34 am

    I feel compelled to agree with everyone else that has posted so far. I find it extremely annoying that the messages go through fine, with maybe short delays of 5-10 minutes in the morning and then take an increasingly long time during the day to go through. I understand that there are thousands and thousands of groups hosted by Yahoo! and that fixing these things takes a long time, however what I do NOT understand is why everyone keeps saying the issues are fixed. I’m tired of reporting issues to the Yahoo care team and getting those stupid automated messages and then a reply in a couple of days saying ‘we are working on finding the cause of your problem to repair it.’ The issue really needs to get fixed sooner rather than later before groups begin to lose their members all together. As a moderator, I can only do so much for my group members (keeping informed, etc) but the rest is really up to you guys… FIX OUR ISSUES. Thanks!

  161. Steve Gay, Jr. said,

    March 25, 2009 @ 10:02 am

    we have had all email lost on this group for yesterday

  162. Cathy Henderson said,

    March 25, 2009 @ 10:06 am

    Our group is having problems as well. I’m the owner and moderater for
    “LookinginOntario”. At one point, I even had a message come up saying
    “Connection Refused” and it would not even let me look at the home page.
    Messages are taking a long time to be posted. Sometimes the home page says “No Activity” when there has been. The problems still have not been resolved as of this posting (25 March).

  163. Sarah said,

    March 25, 2009 @ 10:13 am

    It is NOT fixed my groups are still expereincing huge delays. Quit telling us its fixed when its not and actually fix it.

  164. Anna said,

    March 25, 2009 @ 10:20 am

    Sadly it seems we are going backwards with these yahoo group issues. Most all messages are taking far too long to appear as well as those notifications to moderators. When a member is approved the notification of said approval doesn’t show up for hours. Now we are again dealing with the “Connection Refused” and “No Activity” notices as we try to navigate the group. I did contact Groups Customer Care on the 17th and 20th of March on these issues and they are still unresolved. Needles to say it is very frustrating.

  165. Lisa said,

    March 25, 2009 @ 10:35 am

    Hello,
    We have had mail delays for 5 days and the wait time on what does get thru is 6 hours
    I am beyond frustrated…
    I have contacted Customer Care several times…nothing is better
    We have other parts of our group on Goggle and Sitemaler, never have a problem with them.
    We are contacting CC here at Yahoo every few weeks.
    Really, I think instead of expanding, ….
    lets get the basic ops of a web- engine down first.
    I sorry for sounding bitter but I am just plain tired of delays….

  166. Deanna Betts/ Rachel Oldham said,

    March 25, 2009 @ 10:50 am

    http://groups.yahoo.com/group/SAFTI/messages

    We are having some problems– messages being posted and not showing up for 5 hours. I can’t even get in an update messages because of the Temporarily Unavailable message I keep seeing. It is rather frustrating. Please fix this problem. Thank you. D

  167. Pierrot Caron said,

    March 25, 2009 @ 10:52 am

    We still going through major delays, “Temporarily Unavailable” etc..

  168. Becki said,

    March 25, 2009 @ 10:59 am

    Hey everyone! Thanks for the hard work you have been doing. Our site was completely shut down for about three days, then a few nights ago I was able to access it and get some stuff done but this morning, I got the “temporarily unavailable” messages again on both pending members and messages. We have a rule in our FC that messages are not approved after 6 PM so my members are getting frustrated!

  169. Vicki said,

    March 25, 2009 @ 11:03 am

    I keep getting messages unavailable, connection refused and a total inability to access anything on my group. Messages I post are taking up to 2 hours to show up. This has been going on for days but is getting worse. Wake up, Yahoo!

  170. Melissa Daniels said,

    March 25, 2009 @ 11:18 am

    @Vicki,
    Just tested your group– seems to be working fine (am able to access the messages page and all other areas of the group)– are you still seeing this?

    -Melissa

  171. Sarah said,

    March 25, 2009 @ 11:21 am

    I really didnt appreciate yahoo groups changing my groups catagory during all these problems. If we want our groups moved to another catagory WE will move them.

  172. Anne Marie said,

    March 25, 2009 @ 11:21 am

    We’re still having issues too with “temporarily unavailable” and long delays before posts show up. Thanks.

  173. Vijay said,

    March 25, 2009 @ 11:22 am

    Hi

    Not able to moderate messages. Getting message “(Access to pending messages is temporarily unavailable)” for most of my groups.

    Thanks,

    Vijay

  174. Cindy Connery said,

    March 25, 2009 @ 11:24 am

    The problem is not fixed at all. Every group I attempt to use is temporarily unavailable. Now we’re having issues with members posts. We’re getting some of them in duplicate and one member received 10 replies in her “my posts” page!!!!!

    Isn’t there some way Yahoo can minimize the problems caused by updates/changes/etc.?

  175. PG said,

    March 25, 2009 @ 11:26 am

    Delays of hours, randomly, newer messages sometimes get through before older ones.

    “Yahoo!” would be the opposite of my sentiments just about now, which is too bad because this has been a wonderfully useful service.

  176. Melinda said,

    March 25, 2009 @ 11:35 am

    Not fixed! Just got the “Activity within 7 days:(No Activity)” message and that’s not true!

    This is absolutely ridiculous!

  177. slav fedorov said,

    March 25, 2009 @ 11:35 am

    Still in the less than 10% category: posting delays, group unavailable, lost messages…

    LOL: even your moderatorcentral group was unavailable when I joined it to find out what was going on.

  178. Laurie Lopes said,

    March 25, 2009 @ 11:36 am

    Hi,

    I am the group owner of Fortheloveofcats. For the last few days, our group has been temporarily unavailable on an intermittant babsis. This also includes the pending message facility. As all messages on my group are approved, and we are a very busy group, this is causing severe disruption.

    Can anything be done about it please?

    Many thanks for your time

  179. Melinda said,

    March 25, 2009 @ 11:37 am

    Just got the “temporarily unavailable” message here.

    Yesterday it took 8 hour for a post to appear.

  180. Bob said,

    March 25, 2009 @ 11:39 am

    Good afternoon,

    First, on behalf of BrooklynFreeCycle, our thanks go out to Melissa Daniels, the “y_groups_team”, and Yahoo for their time and effort in hosting the Groups.

    We, too, are experiencing some recent difficulty “(Access to pending messages is temporarily unavailable)” “The group BrooklynFreeCycle is temporarily unavailable”

    On a personal note, while it is frustrating when there are problems, I am shocked at the tone of the comments left by some of the moderators.

    Considering all the trouble free time that Yahoo Groups has been functioning, we know that this is something that is being actively worked on and will be fixed as soon as possible.

    Thank you for doing what you do.

    Sincerely,

    Bob

  181. Melissa Daniels said,

    March 25, 2009 @ 11:43 am

    @Sarah,
    Your group shouldn’t have been moved– the only reason why your group might have been moved was if it had offensive/adult content and was put behind the adult wall. If this isn’t the case, then there’s no need for a move.

    Please feel free to report the issue to customer care so we can better track the issue.

    http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/general.html

    Thanks!
    -Melissa

  182. Vicki said,

    March 25, 2009 @ 11:54 am

    Bob ,
    Glad to hear your groups are functioning bug free. I have been a group owner for over 4 years and there is a never ending supply of yahoo problems.
    When there are problems customer service is non exsistant.
    I was even more shocked when I was able to access mail and group for only a few short minutes today that one of the ads was for Beer. That is something I will not tolerate. I think we should have a choice before such is posted above our groups.
    Vicki

  183. Kayla said,

    March 25, 2009 @ 12:41 pm

    I agree with Vicki here. I’ve been a group owner/moderator with Yahoo for YEARS and the groups I’m in are always experiencing issues.

  184. Pierrot Caron said,

    March 25, 2009 @ 12:46 pm

    I got messages that the site is inactive

    Pierrot

  185. Sarah said,

    March 25, 2009 @ 12:48 pm

    I am co-mod/co-owner with Kayla in SEVERAL rps and i have to agree with her this is a recurring issue not to this extent but its definately not a one time occourance.

  186. Brad said,

    March 25, 2009 @ 1:11 pm

    I sent a message to one of my groups over 3 hours ago and it still hasn’t been posted. This is ridiculous.

  187. ken c said,

    March 25, 2009 @ 2:20 pm

    It would also be nice if there was a list of ‘we think are fine’ and a list of ‘we know we have issues’ groups so you could just check and see if this is just your group’s turn in the barrel or if you shouldn’t have problem and therefore need to report one if you do.

    With the current setup, you have no clue one way or the other.

    -ken c

  188. Mandy said,

    March 25, 2009 @ 2:24 pm

    I too am getting frustrated by what seems like a reoccuring problem. I hope that everything is resolved too because just as I am sure the Yahoo team is tired of fielding questions and compliants, I am tired ot telling members that things are supposed to be getting better when the problem has stretched itself out for nearly a week!

  189. Judith Stein said,

    March 25, 2009 @ 2:33 pm

    The group FairfieldLife is temporarily unavailable
    Message archives are not currently available

    As of 5:21 p.m. EDT Wednesday 3/25/09.

    The “temporarily unavalable” message is intermittent. Or rather, I should say, the group is available intermittently (once in a while I can get the Message List; once in a while when I can get the Message List and click on a message, the message will appear). This has been the case for the past two days. It’s been temporarily unavailable less often but still enough to be annoying for days before that and has been painfully slow for some days as well.

    Search has been busted for days.

    Oh, and now I’m getting “Connection Refused” when I try to click on a message.

  190. halds said,

    March 25, 2009 @ 2:42 pm

    Enough is ENOUGH!

    We are expecting Yahoo to be improving things. Instead they are MUCH MUCH WORSE!

    The last blog post is a joke.

  191. Richard LaFlame said,

    March 25, 2009 @ 2:56 pm

    It is almost 3:00 in the afternoon and I can not work with any of my Groups. Everything is down. It has been this way since 10:00 this morning. When will it be fixed??

  192. Richard LaFlame said,

    March 25, 2009 @ 2:58 pm

    It is almost 3:00 in the afternoon and I can not work with any of my Groups. Everything is down. It has been this way since 10:00 this morning. When will it be fixed?? I have a member that needs to be added to one Group and I know of some messages that are or were pending.

  193. Kelly said,

    March 25, 2009 @ 3:19 pm

    Our groups is still getting the no activity message. As well as error messages when our members are trying to post to the group when they do have access. Problems since 10 am have been reoccurring all day. One minute the group is accessible to go down again and the directory our group is under keeps changing every 5 minutes. Telling us you guys are working on the issue is fine but an update for our members would be appreciated there is only is much I can tell them about what I know.

    Kelly

  194. Chris said,

    March 25, 2009 @ 4:03 pm

    Hi!

    First I want to say I agree with everyone. Every couple of months or in a more recent note weeks apart the groups are going down. As a RPG or in any story telling you know vital points of stories. Were at a very vital moment in the game and it’s sucks that this is happening. So I’m asking do we have a date that this going to be cleared up? I mean I just want to post as a owner it’s hard.

  195. Major Group Owner said,

    March 25, 2009 @ 4:39 pm

    DAY 6
    OF THE 2009 YAHOO GROUP MELTDOWN

  196. Melissa Daniels said,

    March 25, 2009 @ 5:15 pm

    @Chris,
    We don’t expect the issues to extend beyond March 31. We know this is difficult for many groups and are sorry for the extreme frustration this has caused so many users.

    -Melissa

  197. Bobbie said,

    March 25, 2009 @ 7:16 pm

    By that, do you mean that we should expect these problems to continue for another week? If that’s the case, would you at least post a notice on all group home pages to that effect ~ so our members don’t think their groups have been disabled?

    Melissa Daniels said,
    March 25, 2009 @ 5:15 pm

    @Chris,
    We don’t expect the issues to extend beyond March 31. We know this is difficult for many groups and are sorry for the extreme frustration this has caused so many users.

    -Melissa

  198. Melissa Daniels said,

    March 25, 2009 @ 8:33 pm

    @Bobbie,
    The issue affects less than 10% of groups at a time, and is somewhat of a moving target– the groups that were impacted by the issue on Friday aren’t necessarily the same groups that are/were impacted today, so instead of posting a mass message we’re working on eliminating the issue all together.

    I can honestly and comfortably say that the team is making major progress and I’m optimistic that the issue will be resolved MUCH sooner than the 31st. :)

    -Melissa

  199. kareema said,

    March 25, 2009 @ 9:31 pm

    hi

  200. yenda123 said,

    March 25, 2009 @ 11:12 pm

    Hi Melissa
    Our group dealt with the message problems ok. We’re only a small group and found other ways to communicate. My problem at the moment is, and has been for a week, that when I upload files and then try to open them I get error message 404 stating a broken link or page not found. Other group members aren’t having the same trouble. File sizes between 200 and 300kb. Could this be a problem with my ISP or is it also to do with the database move?
    Thanks
    Ruth

  201. yenda123 said,

    March 25, 2009 @ 11:19 pm

    A further message to my previous one. I am a member of quite a lot of other fanfic groups besides our small writers one and I can honestly say that I have had no trouble whatsoever with accessing any of them at any time. As I said, a delay in posted messages appearing has been our only problem and that lasted for only a day or so.

    Ruth

  202. Robert Carl Parisien Natick MA said,

    March 26, 2009 @ 5:39 am

    yes there are still some issues with uploading files that i’ve noticed. hopefully these can be corrected

  203. Barb said,

    March 26, 2009 @ 5:49 am

    Major delays in posting, can not upload files. I belong to four yahoo groups and am having posting delays in all of them over the past week.
    Very interesting that the 10% encompasses 100% of the groups that I use.

  204. anon said,

    March 26, 2009 @ 6:32 am

    i think by 10 percent, they mean hopefully you won’t notice it’s every single group…

  205. Anna said,

    March 26, 2009 @ 9:20 am

    Just want to say thanks as things are running well right now and it is so nice to have the group back up and functioning. Delivery of the messages could be better but today far surpasses yesterday. :)

  206. Sam said,

    March 26, 2009 @ 12:28 pm

    yes, during this day things seemed to be resolved.
    i did approve 30 messagesand all came through,
    even the ones i posted myself, but…
    when i went to the pending messages section just some minutes ago, i was welcomed with the well known text from last week: “(Access to pending messages is temporarily unavailable)”.
    Conclusion: it could be solved but it isn’t !
    sam

  207. Michele said,

    March 26, 2009 @ 2:52 pm

    same here on the 10% issue. *ALL* my groups have/had issues with “unavailable” intermittently – some much longer than others, but all were affected at some time in the past 5 days. Though that part seems to be improving.

    Currently ALL are experiencing delays of several minutes to 6+ HOURS. Messages posted for moderation this morning at 9am and I never got the notice and it’s now 3:47 and now I guess it will be another 6 hours or so befiore those posts make it to the list.
    Currently several are sending random duplicate messages.
    This part is getting worse.

    ———————

    And about that category changing issue ….. Yahoo does it frequently and repeatedly to many of my groups for no valid reason. WHEN will yahooo put a real human brain in charge of that? Someone that can recognize that a photo of an unclothed vinyl or resin doll is not “adult” content! Jeesh – every 4 year old kid has nekkid barbies all over the house!

  208. Pierrot Caron said,

    March 26, 2009 @ 2:53 pm

    Major delays again and reports the group as no activity.

    Pierrot

  209. Team ZR1 said,

    March 26, 2009 @ 5:24 pm

    As having a group on Yahoogroups since 1998 and in fact before that when Yahoo bought One List, is it not time to even tell us who has been moved to new servers or not ?

    We have days when almost no posts get through and we do not even know if posts that were written were dropped.
    I do not at times I create a post and do not even see if from the group server via email for a couple of hours.

    At the least they could put come version number on our management page so us admins could know if our group has been moved of not and if not as in our case should not Yahoo assure groups as old as ours are moved before those groups that are fairly new ?

  210. Brian said,

    March 26, 2009 @ 6:07 pm

    hey there now whats the deal with the spam mail there may i ask ………..?????

  211. Kathy said,

    March 26, 2009 @ 6:47 pm

    The mail I had coming through just disappeared – - -not much but it was my mail!

  212. Kayla said,

    March 26, 2009 @ 8:13 pm

    Question– I know we have Moderator Central as a major informant of what’s going on as far as groups go, but who here (as moderators and group owners) would be interested in joining a group or board (either on yahoo or based elsewhere) where moderators can communicate freely about each others groups, issues going on with the groups, ways to get more members into groups, etc?

  213. MD said,

    March 26, 2009 @ 9:09 pm

    Personally, I think you folks @ Yahoo do a good job of communicating and keeping in contact with your ‘viewers’. First of all, Yahoo groups is a free service that is maintained and upgraded for FREE. (Thank you). Even with PAID internet service (groups/d/l sites/ servers/ web hosting etc) there are problems that ‘just happen’. Patience people, patience! I bet you get tired of all the grumbling & complaints from everyone, with never a good word given. I wanted to let you know that someone appreciates you and all you do! ;-)

  214. Sue said,

    March 27, 2009 @ 6:09 am

    Our messages seem to be coming through ok now. Thanks

    Sue

  215. Brian said,

    March 27, 2009 @ 1:43 pm

    I hear a lot of ‘this is the end of my group’ and the like, which appears to be a bit of whining and overreaction. Groups is a free service and, frankly, you get what you pay for. That isn’t to say that I’m not frustrated by the lags; it’s more a matter of perspective.

  216. clarence said,

    March 27, 2009 @ 1:58 pm

    I am the owner of my group (and have been for many years), yet EVERY time I go to the site, I am asked if I “want to join this group?”…

    Annoying and driving me crazy. Please help.

  217. Lu Wilkinson said,

    March 27, 2009 @ 9:04 pm

    I am not getting any mail from my group anymore even though when I look at my account I am still a member. I contacted my internet provider and moderator, and tried changing my settings, many times, but it is still not working. It started near the beginning of March.
    Can you give me an idea of what I can do? Any help would be appreciated.

    Thanks

  218. Mary said,

    March 28, 2009 @ 8:48 am

    I realize there will be problems occasionally…keep up the good work. You’ll be as good as new in no time.
    Happy Springtime!
    Mary

  219. Shannon said,

    March 28, 2009 @ 9:36 am

    Hi Nothing has come up since the 3/26/09 for Sullivan county NY.I put in wanted add so far nothing came up Thank You

  220. Miranda Leng said,

    March 28, 2009 @ 4:04 pm

    One of my Yahoo groups Sunbeamsrus@yahoogroups.com has disappeared from my yahoo groups page website.

  221. moirabrea said,

    March 28, 2009 @ 7:05 pm

    I understand the complications of the moves and all, but was very surprised to find all of my pictures and attachments had disappeared along with the pointers to finding specific emails in my group. We’ve also had problems getting people signed up with email accounts at work too intermittently. But, I’ll just bide my time and see how this all pans out. I know it all takes time and has its quirks each time.

  222. Ed Zafra said,

    March 29, 2009 @ 1:32 am

    Our 3-year archives of more than 4,750 messages are gone. It use to be only the February – march 2009 archives but now everything is gone. Is there a chance that we can recover those messages? They are very important to us.

  223. Jim said,

    March 29, 2009 @ 8:40 am

    Did you know that every time you send something the chat signs out as you move to send page, and did you know that no matter what your status is it says aviable more than not. And did you also know that when you click the box saying you do not want this application on your mail, it signs you up anyway, and it sends false talk boxes like someone one your list ask you to use it. I called the person who said they wanted me to join and they said they did not sign up.
    My Question is
    Can I go back to old email, this one is way to much trouble.Maybe I will try it when you have the kinks worked out.
    Jim

  224. Bill Hill said,

    March 29, 2009 @ 3:06 pm

    Hi:
    Have only been able to access the home page of this group.
    Cannot get into the member pages.
    Keep being asked if I want join the group.
    Have been a member for about 10 years
    Cheers
    Bill Hill

  225. nadib said,

    March 29, 2009 @ 7:16 pm

    i was tried to used yahoo blog but i’m not able to use. plese help me and teach me to using blog. and my english language isn’t good becouse i’m indonesian

  226. Michelle said,

    March 30, 2009 @ 3:06 am

    I only receive about 4 or 5 messages from my news group. When I go to my home page there about 20-25 messages. I do not know what is happening.
    I do not know what to do about this.

  227. Trish said,

    March 30, 2009 @ 5:34 am

    quinolones group

    One of the health groups, “quinolones”, has disappeared from my Yahoo groups page during this data base move. This is a very active and helpful support group with so much good medical information in it. Surely these messages and files must be on a backup somewhere and can be restored. How can whole groups disappear without any notification to members? Would you please look into this and restore this group?
    Thanks,
    Trish

  228. paul said,

    March 30, 2009 @ 7:50 am

    Too late. I have just changed my group over to Google. We don’t all read these blogs. A message of explantation and apology to group owners would have gone a long way. The awful service and delays, and the lack of ability to edit pictures sent to the group just got too much. Someone needs to learn customer service skills…………..

  229. Mary said,

    March 30, 2009 @ 8:00 pm

    I sent an email to a Yahoo group 30 minutes ago and it still has not posted. So the problem has not been resolved as far as I can see. I see Paul has said he’s change the his group over to Google. I started my newsletter on Google group and a couple of other groups because Yahoo had difficulties, this was a year ago. I had to close them out because of spam and viruses. So Yahoo is a the better alternative, although I’m not a happy camper at the moment.
    Mary

  230. Ron Adams said,

    March 31, 2009 @ 2:57 am

    Can’t access any of the functions suchh as Post or Approve messages. Can you please look into this? -Ron

  231. ammar said,

    March 31, 2009 @ 9:06 am

    such as post or approve message

  232. kim said,

    April 1, 2009 @ 4:13 am

    We have been dealing with the e-mail notifications from our group, postings and everything for at least a month. Support never responded to any info we sent.

    Sometimes we can’t even access our group, it just keeps loading. We have to enter our group differently, because we are not notified of any pending activity. Then when you do finally post, it sometimes takes 24 hours to get it in your mail.

    Hope all the bugs get fixed, its very frustrating.

  233. Mukhtar said,

    April 1, 2009 @ 10:56 am

    i was tried to used yahoo blog but i’m not able to use. plese help me and teach me to using blog. and my english language isn’t good becouse i’m indian

  234. Theresa said,

    April 1, 2009 @ 10:02 pm

    Our site at Escuela Caribe has the design appearance of a two year olds! The log in time has been pathetically slow discouraging anyone to login. The page is so difficult to decipher that I find myself not using it. Any chance of getting someone to look at it sooner or is there some hierarchy of priority sites. If so, what determines this hierarchy of service?

  235. Kate said,

    April 3, 2009 @ 6:10 pm

    Please fix the problems. I still cannot approve memberships or approve posts. My group must think I have abandoned them since I cannot contact them. Help.

  236. David Cofer said,

    April 3, 2009 @ 9:53 pm

    I am still not receiving messages in a timely manner. Some are taking two to three days to arrive, and some never arrive. This is frustrating.

  237. Bob Bruce said,

    April 4, 2009 @ 8:25 am

    I just created a new group yesterday. Invite sent from group site wasn’t received. This has been happening for over 3 weeks.

    I have ten’s of hours into trying to troubleshoot spam filters to get new invitations through. Now I find out it was Yahoo’s problem. New group owners need to be warned of these problems when they set up a group either by email or an online notification.

    I sold the idea to set up on Yahoo! Groups (over other group sites) to three new organizations this past month. I am now embarrassed.

  238. Patty Sullivan said,

    April 4, 2009 @ 12:41 pm

    Still not getting posts consistently. Some are going through, but my email address does not get thru the yahoo group, and I am the moderator. I can’t even let the group know that there are problems! Yahoo needs to inform moderators of these issues right away. Our time is valuable, and I can’t stand wasting my time trying to figure this out, when the answer was here all along.

  239. E said,

    April 5, 2009 @ 12:33 am

    k

  240. Pat Gosland said,

    April 5, 2009 @ 6:04 am

    Have gotten mail BUT as of yesterday (4/4/09) I cannot enter the site, not messages or photos. Please explain or reconnect me.

    Pat

  241. Lynne Johnson said,

    April 5, 2009 @ 11:47 am

    I’m not receiving any yahoo mail from my groups. That would apply to yesterday and today, April 5th.
    Please explain and reconnent me, as well!!!1
    This is very frustrating.

    Lynne

  242. ColumbiaHB said,

    April 5, 2009 @ 12:01 pm

    I own several groups and am getting this message when I go to the Management section. Please advise.

    Sorry, Proxy Error.
    The proxy server received an invalid response from an upstream server.

    The proxy server could not handle the request GET /group/nccna/manage.

    Reason: Could not connect to remote machine: Connection refused

    Please check the URL for proper spelling and capitalization. If you’re having trouble locating a destination on Yahoo!, try visiting the Yahoo! home page or look through a list of Yahoo!’s online services. Also, you may find what you’re looking for if you try searching below.

  243. Sharai coffey. said,

    April 5, 2009 @ 2:12 pm

    for about the last 3-4 weeks now, i haven’t been able to post to this list. the owner has to check, and she said something like the messages i send are spam. why????? why, are my messages spam?? i have been a member of this list for 9 years.

  244. Jasta said,

    April 6, 2009 @ 5:59 am

    Still occasionally happening in my groups too–but now members of groups I am in AND that I moderate are receiving unsubscribe messages that they did not initiate. That’s the message that asks a user to certify that they did indeed request to leave the group, ignore if you didn’t. That smells like a potential hack, and I’ve recommended these users change their passwords. Anyone else seeing this new wrinkle?

    Jasta

  245. Sharai coffey. said,

    April 6, 2009 @ 9:17 am

    RE: my note dated April 5 2009 @ 2:12pm
    Well I tried unsubing from the list and resubing, hoping that it would solve my problem…WRONG. This problem has existed for 3-4 weeks now. How long should is take to fix the blasted thing. This (see URL) list that I’m on, sometimes there is an emergency, and I can’t reply to them….. PLEASE get the dang thing fixed!!!!!!!!!!!!!!

  246. Fran Keegan said,

    April 6, 2009 @ 12:42 pm

    I have received no mail from at least three Yahoo lists for about a week — can’t pinpoint exactly when it stopped.

  247. Pierrot Caron said,

    April 6, 2009 @ 1:55 pm

    Hello!
    It is still a very slow process to validate the messages and to receive them. What is it wrong? I understood that everything was to be back to normal by Mrach 31st.

    Pierrot Caron

  248. mary said,

    April 6, 2009 @ 6:13 pm

    The most successful and professional network for physicians. If you want to make friends with physicians or you are a physician, then join us now at___ http://www.medtime.org/i/joinme. ___There are many people like you are waiting to get to know you.

  249. Stacy said,

    April 7, 2009 @ 4:36 am

    So…according to everything I read, we should not be experiencing issues anymore yet somehow, I am! What do I do now? I am STILL not getting all the posts. Any suggestions?

  250. Karen Ives said,

    April 7, 2009 @ 6:22 am

    I have requested membership for a group last Friday. I am still awaiting membership to be approved. Why is it taking so long??

  251. Kathy M said,

    April 7, 2009 @ 10:47 am

    I haven’t been able to access the photos or anything else in my groups for days…E-mail is coming through okay, but I can’t open photos, databases etc……How much longer is this going to go on? Is it just me still having problems?…

  252. Margie said,

    April 7, 2009 @ 11:44 am

    I went to my group and four times I was kicked off and told this was an age-restricted group and I would have to sign in. Did it and then got kicked off again. It is also taking forever to get anything to appear and keep getting a 999 error message when I try and upload or view photos. How soon will all of this be fixed. Seems like it has been going on for quite some time now.

  253. Vicki said,

    April 7, 2009 @ 12:49 pm

    I’m still having problems with my group. I go to the home page for my group and am greeted with a you are not a member message. If I manage to get into the group, I click on messages and it says they are not available or get an error screen.

  254. Jen said,

    April 7, 2009 @ 2:54 pm

    Yeah thanks for nothing. You guys suck. I can’t even upload pics to groups anymore. Why don’t you work and fix things instead of being lazy and letting your users rot.

  255. geethu said,

    April 9, 2009 @ 8:00 am

    i has been used PGOffline software for download the yahoo group message but within 2week i can’t download the message, still they migrate the new servers!!!!

  256. Donna said,

    April 10, 2009 @ 8:52 am

    I see this has been going on a LONG time I am complaining for the first Time today !! I am not recieveing my messgages ,just a few -many are not coming though to me ,I do use my aol account to recieve instead of Yahoo as I am on it all the time have belong to group since 2004 and never had this BEFORE ?? didnt complain for the last two weeks I have recieved 5 -16 dups of same message ( I just deleled the dups and didnt say a thing ! Now I want to know where my messages have gone to all together ,sounds to me like you have alot of people very upset ,I just want my service and messages sent to me ,simple ,maybe stop changing a good thing that works and keep everyone Happy as it was ,before you tried to IMPROVE ??? now its Broke

  257. MM said,

    April 23, 2009 @ 3:58 pm

    Delayed messages – up to 14hrs.
    Double posts.

  258. Pierrot Caron said,

    April 23, 2009 @ 4:21 pm

    I sent messages about an hour ago. They are not gotten through yet. Is it normal?
    Pierrot

  259. MM said,

    April 24, 2009 @ 6:05 am

    Messages still delayed or not showing up at all.

  260. HaikuGod575 said,

    April 24, 2009 @ 11:31 am

    The first post I made yesterday did not appear immediately either–it shows a posting time of about an hour and a half after I actually submitted it. I posted a message this morning (almost 5 hours ago), but as of posting this comment, this post is still not appearing on the group.

    One new post has actually appeared since my posting attempt this morning, but I don’t know when it was actually submitted!

  261. HaikuGod575 said,

    April 24, 2009 @ 11:34 am

    Funny, my post appeared immediately after I posted my comment on this blog!

  262. MM said,

    April 24, 2009 @ 2:35 pm

    Yeah – things worked for about 15 minutes for us..
    *SIGH
    Now I can’t even see the ‘delayed posts’ category … where did it go? Can someone link me, please?

  263. Pierrot Caron said,

    June 3, 2009 @ 4:01 pm

    IIt takes quite long to get the messages to the mail box.

    Pierrot

  264. Pierrot Caron said,

    June 11, 2009 @ 2:56 pm

    My group shows inactive. What can I do ?

    Pierrot Caron

  265. Pierrot Caron said,

    July 24, 2009 @ 5:29 am

    My group is showed being not active. Is there a problem that I can solve ?

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