Problem accessing management pages
Update: Access to the management pages was fully restored a little around 12:30 pm PST (7:30 pm GMT).
We’re aware of the problem moderators are having accessing management pages and are working on a fix. Our apologies for the inconvenience.
oth said,
March 17, 2009 @ 5:59 am
When such a situation happens it would be nice if it was also posted to the YG Help page under the heading “Top Known Issues and Announcements” to prevent wide-spread panic.
Alana said,
March 17, 2009 @ 6:01 am
Also unable to access the description to upload a new page for St. Paddy’s Day! ‘Connection Refused’ error, just like when trying to access Management pages.
Glenda said,
March 17, 2009 @ 6:02 am
Yes or to the group owners. The Bouncing management page has stuffed up again too.
Please fix it!
oth said,
March 17, 2009 @ 6:09 am
I tried to use the share button to share this message with Yahoo! Buzz readers, but it seems that my entry has disappeared from Buzz seconds after I posted it.
If YG Management does not want us to share this message with others, why are we provided with a Share button?
Suus said,
March 17, 2009 @ 6:20 am
Is that also the reason why the approval of my membership is taking so long?
RosL said,
March 17, 2009 @ 8:32 am
2 Days ago, I couldn’t get into ANY of the group pages (except the home page where it was offering me the opportunity to join!) of one group I moderate, I was recognised, though. The Hi, Ros message was in the top right corner.
Ordinary members could access, but I couldn’t get in at all, and couldn’t complete a Customer Care form either because although all the questions showed, the compulsory fields weren’t there!
Oh dear, Yahoo, you are having some serious problems!
vickey said,
March 17, 2009 @ 9:29 am
hi,
just updated,
i have made my own photo album”dance,dance,dance.
William Brabant said,
March 17, 2009 @ 9:44 am
Management is still down as is bounce management on my group. I
think there is a Leprachaun stuck in the works.
Becky said,
March 17, 2009 @ 9:48 am
Your statement “Update: Access to the management pages was fully restored a little after 8:00 am PST” is untrue. I am still unable to access the management page of my group.
Alana said,
March 17, 2009 @ 10:00 am
I can now get into management – thanks! Still cannot update my home page, however, as the system still gives me ‘Connection Refused.’
House MD said,
March 17, 2009 @ 10:02 am
Why dont groups show up on my Yahoo 360 page?
Anna said,
March 17, 2009 @ 10:26 am
Besides not being able to access the management section I have noticed a marked delay in delivery of messages to the boards in the past few days. This includes messages that are needing approval as well as replies to posts.
Christine said,
March 17, 2009 @ 12:04 pm
I asked to be a member of a group a week ago or so, any idea why it’s taking so long? I can’t find a link to contact the manager of the group. It’s for A2faces. Thanks!
Thuy said,
March 19, 2009 @ 1:18 am
For some reason I can access the management page BUT I can not edit anything (color, homepage description, etc) It does not have an “edit” link so I can edit it even though I have moderator privileges. Please help….
diane said,
March 19, 2009 @ 4:57 am
I have been unable to access the Files page since last night (over 12 hours). When will this be resolved?
Normaray said,
March 19, 2009 @ 2:13 pm
I can’t figure out this sight at all ! I tried 3 days ago and it still says membership pending. I can’t do anything?!?
Nubia said,
March 19, 2009 @ 4:06 pm
hi
today 19 march pending mails not accessible
(Access to pending messages is temporarily unavailable)
and if i look the moderator activities in management apnel i have an error message
GroupServerClient Error: File error
the mails accepted previsouly 2 hours ago when pending were avalaible still didn’t not arrived in the mail box of the members
what’s going on ???
Rosemary said,
March 19, 2009 @ 4:35 pm
The Database is gone, they contain all the tracking information of books from publishers and books out to reviewers. This is vital information that could result in legal actions from the publishers. What is the problem ? and can it be restored ? when ????
Amy said,
March 19, 2009 @ 6:01 pm
My Database is gone!!!!!!!!!!!!!!! I also some of my Management section is unaccessible!!! This is so Ridiculous because the stuff in my Database was important, I hope this can be resolved quickly also my last post to the group to let them know what has happened has NOT POSTED!!! WTF is going on!!!!?
Robin said,
March 19, 2009 @ 6:03 pm
I am the owner of 3 yahoo groups, 2 groups are working fine, other then extremly slow mail postings. The 3rd group, I lost all my databases as well as the ability to recreate them. (when I try to make one it says “Invalid list ID”) I am also still unable to access the managment pages, so this statement…
Update: Access to the management pages was fully restored a little around 12:30 pm PST (7:30 pm GMT). Is untrue as it is now 9:02 pm eastern time
Shari said,
March 19, 2009 @ 10:20 pm
I opened a brand new group this evening and I can’t access management link from the home page. I want to try and delete group and start over but unable to do this either. Anyone else having issues? HELP
tony said,
March 21, 2009 @ 6:22 pm
Same problem as Shari. Just started new group, wish to delete and start anew. Any clues?
Julie said,
March 22, 2009 @ 7:29 am
where is the HG group ??
Lawrence said,
March 22, 2009 @ 9:32 am
Please let me know when I will stop seeing the (Access to pending messages is temporarily unavailable) ?
A lot of my members depend on this service nowadays.
I would appreciate a response from you as soon as possible so that I can at least let my members know what was wrong when its finally been sorted out.
Is it to do with the moving of data centers?
Nichole said,
March 22, 2009 @ 4:32 pm
I am still having this problem along with files
Abe said,
March 23, 2009 @ 1:40 pm
I just created a group called http://groups.yahoo.com/group/Eastside_Book_Club
It’s now 1:38pm Pacific time, and I cannot access the management pages.
So the problem is NOT resolved. The exact message is An unknown error occurred on the Yahoo! Groups server.
I hope someone is listening and can fix the problem.
Thanks
Abe
Melissa Daniels said,
March 23, 2009 @ 3:15 pm
@Abe,
When I pull up your group, it shows that you deleted the group at 2:33pm. Did you mean to delete the group? If not, let me know and I can restore it for you. If so, that’s why you can’t access the management pages.
-Melissa
Suzi Wester said,
March 24, 2009 @ 8:47 am
How do I now turn my group into a closed group? I can’t find a place to do that. Suzi W.
Nick said,
March 24, 2009 @ 3:07 pm
I’m having the management page not available.
sem said,
March 27, 2009 @ 7:52 pm
i am not getting any email while i join group as well, can any one tell me whats going on
jayashri said,
March 27, 2009 @ 9:46 pm
not able to open the link ups,mails are with nothing inside
Jolene Ehret (jolkay) said,
March 28, 2009 @ 3:11 pm
I am moderator of Irish Traditional Music and Celtic Traditional Music group and I can’t even get into the Irish Trad group, I go there and it says Join This Group…
At least I am in contact via email, but I need to be able to get into the groups.
I hope that this is fixed soon, it was not as of the time mentioned in the blog..
Thanks — I think Jolene
Nancy said,
March 28, 2009 @ 4:24 pm
It has been over three weeks since I have not been able to get on our group web-site either as the manager or a member. I keep getting very nice e-mails letting me know Yahoo knows about it, but still nothing works. Any idea when the groups thing is going to be up and running?
TROTSAR2 said,
March 29, 2009 @ 8:31 am
I am the group owner and as of 29Mar09 I still have no access to my management page or the group photo section. When the pages are opened there is simply nothing there. Thanks for working on these issues.
Pam said,
March 29, 2009 @ 2:55 pm
I can’t get anything either.. All I need is to get a membership list. Get this thing going.
Kate said,
March 29, 2009 @ 3:37 pm
I did not have problems that other groups were experiencing until 2 days ago. Now I cannot approve messages or memberships. Help.
Barbara Watkins said,
March 30, 2009 @ 11:39 am
Today is March 30th and I still cannot access my groups management page. I’m a moderator for a high volume group and this is getting to be such a problem. I sure thought this would be fixed by now, and hope it will be soon. Very aggravating.
Melissa Daniels said,
March 30, 2009 @ 3:33 pm
@Barbara Watkins,
When I pull up your groups I’m able to access your management pages– since you’re a member of many groups, if you’re still having trouble and would like to pinpoint which group is having trouble, please email me directly at yahoogroups [at] yahoo [dash] inc [dot] com
Thanks!
-Melissa
Imran alam said,
March 31, 2009 @ 7:40 am
How do I now turn my group into a closed group? I can’t find a place to do that. and I want to close mail through MHO because I m very haras through MHO mail so plz plz plz deactivate MHO group mail
with best regards
Imran Alam
09873494535
Donna Deetscreek said,
April 2, 2009 @ 6:42 am
I seem to have no access to any features of my group and I’m the moderator.
YES, I am signed in. LOL Everything on the left is unavailable including management settings, messages, photos, etc. EVERYTHING.
HELP?
This is a first….is this a bug or have I lost the group?
Donna
Nancy said,
April 2, 2009 @ 6:59 am
When is the group site going to be fixed? My group site not only does not recognize me as the manager, it doesn’t recognize me at all. When I sign on all it allows me to do is read recent messages. I can not respond to or compose mail. It just keeps asking me for my password. When I sign on Yahoo (not the group site) it recognizes me and allows me to respond to the mail. What gives? This really needs to be fixed soon.
Helen said,
April 2, 2009 @ 12:08 pm
Despite the announcement that moderator access has allegedly been restored, I still don’t have access to my groups.
I can’t moderate the groups I own. The fact that I can’t access other groups of which I’m a member is mildly annoying, but the fact that I can’t approve new messages is a PROBLEM.
What do I do now??
Robert Mader said,
April 3, 2009 @ 12:16 am
It is now April 3, 2009 – 2:00 am in the morning. I have been trying to access my group “HaysvilleFarmandGardenNews” now for several hours. I am the Owner. I set this up yesterday and today decided to go to the manager section and Boom. It already wouldn’t let me access as Owner the Management of my Group. I don’t see any messages from Yahoo that they are working on this problem. Is the message I seen for a Week Ago, or was it for Now – THat the management problem had been solved. I notice there is no DATE connectied with the message! God what a mess. Glad I didn’t start this group a few months ago and I only have 13 members – and I got them all today!
Anyone else having this problem on this fine April 3, 2009 morning? If you see this message we need to communicate together. My virtual address is RobertLee97@ Gmail.Com.
Notice I didn’t use Yahoo Mail. It probably would have been “lost”. Isn’t this a mess?
Robert
Samantha said,
April 3, 2009 @ 9:20 am
I cannot get pass the letters at the bottom of the page
Samantha said,
April 3, 2009 @ 9:21 am
I can not get pass the letters at the bottom of the group page
Baruch Sienna said,
April 3, 2009 @ 1:16 pm
Even though this was an issue two weeks ago, I cannot access (see) the management pages of my group. I am the moderator and cannot add/delete members. Help!
Esmond Pitt said,
April 4, 2009 @ 10:02 pm
Me too. Can’t manage my own group (JavaRMI).
And what exactly is ‘fully restored a little’ supposed to mean?
Melissa Daniels said,
April 4, 2009 @ 10:18 pm
@Esmond Pitt,
Please report this issue/file a formal issue with customer care (@Baruch Sienna too) so we can investigate the issue further.
It means the pages were restored at roughly 12:30.
You may do this at: http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html
-Melissa
Vijay Ganesan said,
April 4, 2009 @ 10:29 pm
Can’t access the management page for a group I own. PLEASE FIX!! Thanks.
Sorry, Proxy Error.
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /group/cavintage/manage.
Reason: Could not connect to remote machine: Connection refused
Please check the URL for proper spelling and capitalization. If you’re having trouble locating a destination on Yahoo!, try visiting the Yahoo! home page or look through a list of Yahoo!’s online services. Also, you may find what you’re looking for if you try searching below.
Ginger said,
April 4, 2009 @ 11:14 pm
Can’t edit the the home page or get into management section of my group…
I keep getting this:
Sorry, Proxy Error.
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /group/RLAS/manage.
Reason: Could not connect to remote machine: Connection refused
+++++++++++++++++++++++++++++++++++++++
Are the salmon running upstream and clogging the server???? :O)
This problem was noted over two weeks ago and is still not fixed.
Gina said,
April 5, 2009 @ 10:55 am
Tried to access my management section and can’t get in because the connection is being refused. Keep getting the same message about Proxy error. Is that what’s called fixed?
Melissa said,
April 5, 2009 @ 1:50 pm
The management link is down AGAIN! Proxy error msg keeps popping up.
PLEASE FIX THIS PROBLEM!!!!! It’s getting quite old now…..
Larry A. Taylor said,
April 7, 2009 @ 1:40 pm
I want to change a member to moderator. I thought I did it once today, only he can’t post messages.
I looked for the buttons to do it again, and I can’t see how to do it anymore.
MMI_zone said,
April 10, 2009 @ 2:06 pm
i am chemist. m cam to cam naked chat as.
MMI_zone said,
April 10, 2009 @ 2:10 pm
pls allowed cam to cam chat.
Gari, Isle of Man said,
April 14, 2009 @ 1:49 am
Again we have a posting by the central that PST is 7hrs behind GMT
Once both UK and US are on the same time (DST/Summer time resp) then the difference between SFO and LON is 8 hrs and not more or less. PST should be compared with UTC/GMT at the standard time difference.
However, PDT is to be compared with UTC (+7) or, better, the now applicable BST +8.
Whatever Pacific Standard Time is ALWAYS UTC/GMT -8 and times are best given in 24hr clock times as New Zealand and Australia are considerably in advance. Locals shld be able to work out their local time
(See http://www.timeanddate.com)
Cheers Gari
Nancy said,
April 15, 2009 @ 8:12 am
I have come to the conclusion Yahoo has no idea what they are doing nor do they even care. I keep e-mailing them and posting on the blog, but there is no reply. I would love to write them from my Yahoo account, but it just keeps asking me for my password without giving me the opportunity to post or read my e-mail. This is for both my group account as well as my personal account. I am the manager of our group account which means I can not act on accepting new members or post messages for our members. This has been going on for two months. I see where other members have had this issue so I know I am not alone. Do you have any idea what is going on? Should I just forget that Yahoo even exists?
Herb Hintze said,
April 15, 2009 @ 8:18 am
All I get is Error #77315. What is up with this?
CL said,
April 21, 2009 @ 7:23 am
I have been trying to replace the homepage photo for my group (http://groups.yahoo.com/group/rhlooms/) for the past 3 hours, and keep getting this error message:
“Groups Error
error
An unknown error occurred on the Yahoo! Groups server.”
Everything else seems to work, management-wise – I can change the text on the home page, I’ve changed the color scheme, and I was able to remove the photo that had been up – but can’t upload a new one. I tried uploading a different photo – no difference. I tried loading the photo into my photo album at the group and it zipped right in.
Please advise, as apparently not all of the ‘management issues’ have been resolved.
Michael said,
April 22, 2009 @ 8:57 am
I am also still getting the error as of 11:00am central time wensday 22 whan I try to load a front page pic I get An unknown error occurred on the Yahoo! Groups server
Mary Goodlett said,
July 23, 2009 @ 8:46 pm
I want to delete my yahoogroup and they are asking me to go to the management page but i cant find it i really need help I been trying to delete the group all week and im getting fustrated can you help me please.
Melissa Daniels said,
July 24, 2009 @ 10:13 am
Hi Mary,
Go here: http://groups.yahoo.com/group/YOURGROUPNAME/management/view
Please insert your groups’ name where it says “YOURGROUPNAME”
And then click “delete,” which will take you here: http://groups.yahoo.com/group/YOURGROUPNAME/delete
Please be sure that you want to delete your group before proceeding. If you wish to keep the group name (in case you want to restart it) you should first change the group name BEFORE you delete it (I always add –DELETE) at the end of the name before actually deleting. If you do not change the name you will not be able to restart a new group with the same name for 120+ days.
To rename your group, please go here: http://groups.yahoo.com/group/YOURGROUPNAME/settings?mode=2 (remember to replace YOURGROUPNAME with your actual group’s name)
-Melissa