Groups Update: Bounce Management, Message Search and Advanced Search
UPDATE (March 5, 2009): Despite our best efforts, the message search problem affecting some groups will not be fixed this week. We’re hopeful, however, that we will have a solution for these groups by the end of next week.
We just wanted to give you all an update on the Bounce Management and Search bugs we posted about last week.
The Groups team has been hard at work and is happy to report that the bounce management page is back up and running , so you should be able to accurately manage your member bounces now.
We also continue to make progress on the Message Search issue, but there is still work to be done there. If all goes well, a fix might come as early as late next week (week beginning March 2nd), but unfortunately it’s too soon to know for sure whether that will be possible. Until then, we appreciate your continued patience.
However, we are happy to announce that the Advanced Search feature has been restored , so feel free to search with improved accuracy! ☺
Thanks again for your patience while we continue to work on the Message Search issue, and we’ll be sure to keep you up to date once we know more.
If you’re experiencing an issue that’s not listed above, please contact Customer Care . Thanks!
Melissa Daniels
Yahoo! Community Manager
hanh kute dau` ga` said,
February 25, 2009 @ 11:56 pm
yeu yeu yeu
hanh kute dau` ga` said,
February 25, 2009 @ 11:57 pm
yeu ko yeu wa tua
hanh kute dau` ga` said,
February 25, 2009 @ 11:58 pm
yeu la nan~ ko yeu la` chan’
lo0oka55 said,
February 26, 2009 @ 12:37 am
hi
oth said,
February 26, 2009 @ 5:02 am
Advanced Search Error is fixed – YES!
I am glad to see this serious problem involving all Groups has been taken care of promptly. It was also nice to see the Help pages promptly updated to acknowledge this problem.
Way to go YG!
I hope the Help pages will be updated soon to show that the problem has disappeared. As it stands now this is still showing:
Top Known Issues…
I’m getting an error when I try to click on Advanced Search in Groups.
Dr Robert Carl Parisien said,
February 26, 2009 @ 7:50 am
Dr Robert Carl Parisien says thanks for the restoring the health of the system. Many of us find it critical to what we do.
ygroupsmod said,
February 26, 2009 @ 8:47 am
Melissa,
There is another glitch that has not been mentioned in the blog. New member applications are no longer expiring automatically (as the red banners on the homepage and Pending Member pages say they are supposed to).
Also, in the “Activity within 7 days” line on the homepage, new member additions are not showing up at all.
Is Yahoo fixing these problems, too?
Jonathan said,
February 26, 2009 @ 4:32 pm
We are still having the bounce managements problems – a bouncing member is shown as having no bounce history.
Shyanne said,
February 27, 2009 @ 6:54 am
I am hoping by posting this here I can get some help with a persistent problem. Every month I have to email Tech support because my group keeps getting moved to the Adult category. I run a support group, there is nothing at all Adult about our group, I have worked hard over the last 8 years to make sure it remains clean, with no spam or adult rated content. The XXX rated ads that are placed on ‘adult groups’ and are added to the groups home page are a slap in the face for all my hard work!! I have followed all the tips that are suppose to prevent my group from getting moved into this category, all to no avail, every month over the last 2+ years I have to email tech support to take it out of the adult category and place it where it should be, but in the waiting process for it to get changed back to the correct category my members are exposed to the XXX content from the ads, not to mention how many new members this content may have run off!
HOW to I get someone at Yahoo to STOP moving my group each month???
Melissa Daniels said,
February 27, 2009 @ 3:25 pm
@Shyanne
I’m looking into your issue and will contact you via email once I know more. I’m sorry for your hassle!
-Melissa
Melissa Daniels said,
February 27, 2009 @ 4:24 pm
@Jonathan,
Please report this to Customer Care (http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html ) so they can track the issue further.
In the meantime, you can manually unbounce yourself by going here: http://groups.yahoo.com/member/preferences/email/view
-Melissa
jayne said,
February 28, 2009 @ 3:00 pm
maybe yahoo should sort out other problems as well, like people impersonating innocent people. i have had this problem since last june, a man i know (just found that info out) has been impersonating me and opening groups and plastering MY email addie on them. i have been getting nasty, disgusting, filthy email because this is all from the porn groups.
yahoo allowed this man to do this to me, and now they will not accept that they are liable for ‘professional negligence’, i cannot sue them as the head office is in the USA, so i have now started a ’cause’ to bring a law that will be worldwide that will make yahoo and other companies like them accountable in EVERY country they use there site in.
if i come back tomorrow and this post had been deleted, i will not be happy, as i am doing this wherever i can now, as i am seriously ill, and yahoo have stressed me out big time.
Denny said,
February 28, 2009 @ 4:49 pm
I cannot complete application.
No Security Code for the box.
I get invited and can’t do anything.
Whoever have my email please help me.
Charmaine Jensen-Voisine said,
March 4, 2009 @ 2:13 pm
Melissa, I am yet another group owner that has noticed as of yesterday morning that my groups are all showing a “bounce history of 0″. So obviousily from the end of Yahoo Groups a technical thing.
Can you get the Tech Support to look into this please – as this is crazy it is happenin’ all over again.
Charmaine
Reatha Lyda said,
March 4, 2009 @ 11:56 pm
I was so dissapointed when I signed up for chromosone 19q and saw all the adult stuff. how do I contact the chromosone 19 20 21 yahoo group? Please inform me. Thanks!
Reatha mom to Jacob Trisomy 19q My sweet Angel 3/30/89 – 12/27/04 and wife to Duane, my soulmate.
Hendersonville NC
Jan H said,
March 11, 2009 @ 7:29 am
I also own a group and am having issues. please look into this.
Marie A. Casey-Burke said,
March 17, 2009 @ 11:04 pm
Hi,
I am new to Groups at Yahoo. I found a site that seems to be porn under the Family Groups. It has a picture that shows two men engaging in sexual behavior with a woman. It is called “familygula” Should it be in the Adult section rather than in the Family section?
asdsd said,
March 27, 2009 @ 9:29 pm
gfdgdfgdffh df
aNNA said,
March 30, 2009 @ 4:49 pm
I have been bounced from dear jane quilt group; did not request this. please check into this as soon as possible
Thank you
Anna