UPDATE: It appears the work around described below does NOT work for Telecom New Zealand (TNZ) users. Until we can push a fix, there only option is to join groups as email only users by being added or subscribing via email.
There is currently a bug that is preventing Yahoo! Broadband partner users (which include AT&T/SBCGlobal, Rogers, Verizon, British Telecom, Telecom New Zealand) from being able to easily join (or create) groups on the web. This bug has the same root cause as the similar problem affecting YMail and Rocketmail users (and the experience for the user is a similar loop), but the work around to solve the problem is slightly different.
For the moment, these users must first create an alias before they can create a group. To do so, they should:
- Go to http://manage.members.yahoo.com/FULLEMAILADDRESSHERE
(replacing “FULLEMAILADDRESSHERE” with their full email address. So, for example, if the user’s email address was firstname.lastname@example.org, they would enter http://email@example.com )
- Click on the "View My Profiles" link in the navigation at the top of the page
- Click the "Create New Public Profile" button
- Once finished, click the "Finished Editing" button
Now these users should be able to join (or create) groups.
Meanwhile, we’re working on a fix to make this work around unnecessary. And these users can also be added to a group (or can subscribe via email by sending email to GROUPNAMEfirstname.lastname@example.org) without going through this process either.
Sorry for the extra hassle for these users. But note that the problem only affects users of these services who are joining a group for the first time (and who have not yet got an alias for other reasons). Users with these email addresses who have joined groups in the past on the web will not be affected.