Archive for November, 2008

Duplicate Message Bug

UPDATE: We believe this problem has been fully resolved (the fix actually was pushed on the afternoon of the 27th). But if you’re continuing to see duplicate messages, please do still contact Customer Care with the information described below.

We are aware of the duplicate message bug that is affecting some groups and are investigating the problem.

If your group is experiencing this issue, please contact Customer Care and supply the following information:

- Whether the messages are appearing multiple times in the archive or only in email.
- Whether you are the only person experiencing the issue or whether most people in the group are getting the duplicates
- Whether it is happening to all messages sent to the group or just specific ones (either way, provide the message numbers in the archive of the duplicating messages).
- Provide the full headers of 2 (or more) copies of the duplicate messages.

The headers, in particular, are vital for us to be able to effectively troubleshoot.  This site http://www.fraudaid.com/find_headers.htm#service provides useful information on how to get headers for many different email clients.

Here is the URL for contacting Customer Care:
http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html

Thank you for your help in fixing this bugs and our apologies for the duplicates to all affected groups.

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Yahoo! Group FlyLadyMentors hits 500k Members!

Marla Cilley, known to her followers as the FlyLady , has grown into a Yahoo! phenomenon. With the largest group on Yahoo! Groups, FlyLadyMentors , the FlyLady has recently reached a never-before-seen milestone of 500,000 members worldwide who come to her for advice on how to improve their lives using her celebrated ‘FLY’ (finally love yourself) philosophy. FLY encourages people to declutter their homes as a physical metaphor to help them uncover happiness and beauty in their lives

"I challenge everyone to throw away their dreams of perfection and just get things done,” said Cilley. “My Yahoo! Group is a wonderful outlet to touch the lives of hundreds of thousands of people everyday, and in return I receive the gift of thanks from those whose lives have dramatically changed for the better."

In celebration of reaching the 500,000-member mark and the success of the FlyLadyMentors group on Yahoo!, Marla hosted a milestone event on October 4th in Dallas, Texas. Several hundred members from across the nation flew in to meet the FlyLady.

Below is a four minute video that re-caps the highlights from this event, enjoy!


FlyLady @ Yahoo! Video

To learn more, you can find (and join) this group by pasting the URL below into your browser: http://groups.yahoo.com/group/FlyLadyMentors/

Congratulations FlyLady!

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The dream that grew – HR in India

“They (other HR professionals) told me not to do it! I went ahead and took up the challenge,” says Raghav and adds with a smile, “I formed my Yahoo! Group – HR in India .” The group achieved success within 5 years of its launch by becoming India’s biggest HR Network. To read the complete story visit Yahoo! Groups India Blog.

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Where did the Groups Labs/Grouplets link go?

Update 11/20/08 1:13 PM PST): In case any you fee like you are seeing things, the Groups Labs/Grouplets link in the left hand navigation did indeed re-appear for a couple days this week and then disappear again. We will fully restore this link the week after Thanksgiving. Thank you for your continued patience.

Because of some technical issues, we have had to again roll back the recent release that included the Groups Labs/Grouplets link in the left hand navigation.

However, if your group had already begun to use grouplets, don’t worry; your grouplets are still there, and you and your members can still access them through this direct link:
http://groups.yahoo.com/group/YOUR_GROUP_NAME/grouplets/subscriptions

(NOTE: you’ll need to replace "YOUR_GROUP_NAME" with the actual name of your group.)

We hope to have the left hand navigation links restored soon.

Thanks for your patience.

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Ymail/Rocketmail Join/Create Problem

For a complicated set of reasons that has to do with the way Yahoo’s registration system interacts with the Groups membership systems, users who create Yahoo! ID’s and choose the Ymail or Rocketmail domains (rather than yahoo.com) may have trouble joining groups (via the "Join This Group" button on group home pages) or starting groups. These users may get caught in an endless loop when asked to create a profile.

If anyone you know is caught in this loop, they can get out of it by first creating an "alias" in this way:

Go to: https://edit.yahoo.com/identity/manage
Click "Add Alias" and enter your desired Alias in the box provided and click "Save" directly to the right. If the Alias you want is available, it will then appear automatically as an Alias. If the Alias is already in use, you’ll receive a message that says "This alias is not available. Please try entering another."
(Note: The Profiles Blog has some useful tutorials on this if you want visual instructions).

Once they have successfully created an alias, the user should have no trouble either starting a group or joining one.

Comments (48)

Introducing Groups Labs

UPDATE (11/11 12:40 pm PST) : After being rolled back last week, the release is now being pushed out again and the links should be live again on all group home pages view within the next few hours.

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You may have already noticed the new "Groups Labs" heading and "Grouplets" link in the left hand navigation of all groups.

Groups Labs is a new area of Yahoo! Groups where we can test out new features before fully incorporating them into groups.

Grouplets, our first Groups Labs release, are new kinds of applications within Yahoo! Groups that allow owners and moderators to create and customize applications specifically for the needs of their group. Currently, we are offering eight types of grouplet templates (Address Book, Birthday List, Favorites, For Sale, Give Away, Group Profile, Jobs, and Places Map) and the ability to add as many different grouplets to your group as you like (though you always have to start from one of these templates).

You can learn more about Grouplets from this earlier blog post and from our Groups Labs Help Page .

We would love groups and users to try out these features and to tell us what you think. To provide feedback, send email to groupslabs@yahoogroups.com (or join the Groups Lab group at http://groups.yahoo.com/group/groupslabs if you want to participate in an ongoing discussion).

However, please keep in mind that the features within Groups Labs are all "Beta" features, and they are more likely (compared to standard Yahoo! Groups features) to have usability issues, to be down at times for maintenance, or even to be removed altogether if it turns out there is no interest in them or significant technical problems.

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Update: Two additional points:

- The Groups Labs heading and Grouplets link cannot be removed from the navigation and display to all members.

- However, only a moderator can add grouplets to a group. And if no grouplets have been added, when a member clicks on the "Grouplets" link, they will simply see a message that "Your group has not enabled any Grouplets"

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Save your seat! Yahoo! Groups Town Hall in NYC

You do so much for your community.
We’d like to give something back.

Save your seat for the Yahoo! Groups Moderator Town Hall

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Join Yahoo! Groups for a special evening, just for moderators, where you can:

- Hear the latest Yahoo! Groups news.

- Exchange ideas with other moderators.

- Participate in a panel discussion with the Yahoo! Groups team.

- Enjoy complimentary food and beverages.

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Yahoo! Groups Town Hall — New York City

- Grand Hyatt New York
- Tuesday, November 18
- 6:00 p.m. – 9:00 p.m.

Click here to register now

Comments (20)

Recent Activity (Including Pending Messages) Not Appearing

Update: Apologies for the belated notice, but this problem was actually fixed Monday (11/3) afternoon (PST)

We’re aware of the issue affecting some groups with recent activity (including pending messages) not appearing on the group home page. We are currently working to identify the root cause of the problem and to address the issue. We appreciate your patience. Thank you,

- The Yahoo! Groups Team

Comments (37)