Issues sending messages to Y! Groups from Y! Mail Classic

We have received reports from some Groups users that their messages are being blocked because the group will only accept “plain text messages” and that “HTML or other formats are not allowed.”

We’ve found that users who had been able to send Rich Text messages (those are the ones that you can change the text color or font if you like) to these groups in the past are now having those same messages rejected. The Y! Mail team is looking into possible causes for this, but in the meantime I wanted to give you some options to get back to your groups messaging!

The easiest option is to click on the Plain Text link while you are composing your message. It is the link that is just above the right corner of the compose window.

If you would like to permanently change your settings to Plain Text you can do so in your Mail Options by following these steps:

- Click “Options”, select “Mail Options” in the drop down
- Select “General Preferences”
- Click on the radio button next to “Compose messages as plain text”
- Click “Save”

I’ll keep you posted on any updates I receive from the Y! Mail team.

Best,
Jami

Groups Community Manager

Share
This entry was posted in General. Bookmark the permalink.

26 Responses to Issues sending messages to Y! Groups from Y! Mail Classic

  1. jo campion says:

    Hello,
    for some reason I cannot fathom the ‘compose’ button suddenly now fails to bring up the compose page atall- when it has done so beautifully and perfectly up to a few days ago .. and is persisting? so I can only email atall to friends through ‘reply’. I have email classic. can you please help? Jo

  2. Akul says:

    I cannot send my messege in my yahoo messenger with all my ID’s.

  3. ฆนัมพร says:

    ไปเที่ยวอีสานดิไม่มีบ่านใครอยู่แถวนั้น55+

  4. Ray says:

    While we’re on the subject of mail issues, I’d like to point out that often messages from a Yahoo group are covered up by the “recent activity” graphic Yahoo insists on putting there. The information and ads contained in the graphic is not nearly as important to me as the message itself. If you’re going to have such a thing, at least make it something I can click and drag out of the way. As it stands, I have no option but to go to the group site to read message. You people need to get your act together.

  5. John Sword says:

    can you tell me or give a list of reasons why a person or people get barred from the group, what kind of things are done or perhaps said to warrant such a drastic move? John

  6. Thom says:

    Somebody had better check to see why you cant add photos to your groups too. I have been trying for three days to add photos and all I get is this page cant be shown when i click the add photo button. It seems that yahoo groups is going to hell in a handbasket for the last two or three month. I might have to move my group elsewhere if it keeps up. Thom

  7. Debbie says:

    I am getting a messege bac to me about Mail Demon
    each time today I try to send a email to group that do
    allow attachments.
    What’s going on?

  8. Jan says:

    I’ve been experiencing this problem tonight as well – getting the mailer daemon message for about half of the messages i’ve sent (same message) to different groups – regardless of the type of group visavi attachments permitted –

    also getting complaints from members experiencing the same failure notice to my main group which does allow attachments –

    something is broken.

  9. Bill says:

    My response posts to messages in my group are not posting to the group and I am now getting the “MAILER-DAEMON” failure email saying: Remote host said: 553 sorry, that domain isn’t in my list of allowed rcpthosts.
    This just started today.

  10. Sarita says:

    I am having my messages rejected from numerous groups, some which allow attachments and some that don’t. When I post a message from a group site, I end up with a message in my mail box saying

    “Remote host said: 553 sorry, that domain isn’t in my list of allowed rcpthosts (#5.7.1) [RCPT_TO]“

  11. Sharla says:

    Perfect answer. Thank you so much!

  12. Ray says:

    I’m only having trouble with one of the 14 groups I’m in, and that’s one that doesn’t allow attachments. Yahoo groups is reading HTML as an attachment and rejecting the messages. I’m using Yahoo Classic by preference, but can switch over to the new mail format temporarily when replying to that group.

  13. Ted S. says:

    Does this by any chance have anything to do with the 350+ lines of HTML that started getting added to every message as of today?

    Is there any way to turn off all the HTML bloat? It is unbelievably irritating to send out a 10-line message and find out that it’s come back as a 400-line message.

  14. hi everyone ,im too hving the same prob,nt being able to join my own group!

  15. sumesh says:

    thank you

  16. ravinder jeet says:

    Thank you, as I do have yahoo classic email. Thanks for the heads up.

  17. foolis heart says:

    I don’t know if this is the right to post this bu I’m desperate.
    This is the 3rd time this month that my account is bouncing in Y! Groups. I don’t know what causing this. All possible reasons they mentioned is not right. I hope soon someone give light to this matter.

  18. Dianne says:

    Thank you, as I do have yahoo classic email. Thanks for the heads up.

  19. Andrea P. says:

    Will it ever come a time when we will be able to post gif’s and jpeg’s inpost?

  20. I have been using this Yahoo Mail Classic, some times I found that even the message which are sent are received by the one whom we have sent it but yahoo mail domain gives that the mailer was unable to deliver this message as the email Id which we have written is not in use or not available.

    Some times it also give the same message on the email Id’s which are existing and I have sent them mail from other email address like hotmail or rediffmail or indiatimes. Thus is problem was faced several times. Otherwise the rest is okay.

    Chandrakant Sawale.

  21. Felicia says:

    I see this blog post is dated May 1 and it’s now May 7 and the problem still hasn’t been taken care of. And the fix mentioned in the blog posting doesn’t work either, because Yahoo changes your Preferences back to “Color and Graphics” willynilly and without any input from you.

  22. Barb says:

    There seems to be a problem with composed responses from at least one
    group I am a moderator on. The replies are not everything I type. Incomplete responses. I’m feeling a little dorky posting half messages!!! In one instance the message I was replying to did not show in the composition window either.
    Are the groups working on the rich text at group homepages also? This just started happening a few days ago??

  23. Sallie says:

    Yes, thank you for the information.

  24. Thanks. That helps.

  25. seegatez says:

    Oke.. thanks for your explaination.