We have received reports from some Groups users that their messages are being blocked because the group will only accept “plain text messages” and that “HTML or other formats are not allowed.”
We’ve found that users who had been able to send Rich Text messages (those are the ones that you can change the text color or font if you like) to these groups in the past are now having those same messages rejected. The Y! Mail team is looking into possible causes for this, but in the meantime I wanted to give you some options to get back to your groups messaging!
The easiest option is to click on the Plain Text link while you are composing your message. It is the link that is just above the right corner of the compose window.
If you would like to permanently change your settings to Plain Text you can do so in your Mail Options by following these steps:
- Click “Options”, select “Mail Options” in the drop down
- Select “General Preferences”
- Click on the radio button next to “Compose messages as plain text”
- Click “Save”
I’ll keep you posted on any updates I receive from the Y! Mail team.
Groups Community Manager